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Chevrolet Recall N212328790: Passenger Frontal Air Bag Inflator May Explode
2013 Chevrolet Silverado 2500
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Air Bags — Frontal — Passenger Side — Inflator Module
- Summary
- General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
- Actions
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
- Documents (43)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re air bag inflator pallet order
- Manufacturer Notices (to Dealers,etc) - REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated V3
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls VINs Re-opened for Additional Service
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Safety Bulletin - Product Safety Recall Announcement re N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Miscellaneous Document - Product Vehicle Spreadsheet re Takata recall
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re Safety Recall N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Recall 573 Report
- Manufacturer Notices(to Dealers,etc) - Front Passenger Airbag Stop Sale Announcement
- ISSUED Interim Owner Notification Letter(Part 577)
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Miscellaneous Document - Dealer FAQ - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328790 02 Front Passenger Airbag Takata Inflator Priority Group 9 Parts, Warranty Information and Service Procedure Revision
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall PN 84304240 GMT 900 Air Bag Inflator Pallet Orders
- Safety Bulletin
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6 Heavy-Duty Part Information
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions:
- ISSUED Owner Notification Letter(Part 577)
- Safety Bulletin re N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328790 01 Front Passenger Airbag Takata Inflator Priority Group 9 Revised Model Years and Inflator Return Instructions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall ...
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328790-03 Front Passenger Airbag Takata Inflator Priority Group 9 Customer Letter Added
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328780 and N212328790 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Safety Bulletin re Product Safety Recall N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328790 Front Passenger Airbag Takata Inflator Priority Group 9
- Recall Quarterly Report #2, 2021-3
- Recall Quarterly Report #1, 2021-2
- ISSUED Owner Notification Letter(Part 577)
- Recall Quarterly Report #3, 2021-4
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Manufacturer Notices(to Dealers,etc) - Dealer Message re air bag inflator.
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Reminder: Air Bag Serial Number Required on Air Bag Safety Recall Claims
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