This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Like thousands of other people (and a previous Chevrolet of mine), my dash board has spontaneously cracked over night in cold weather near the passenger airbag. My vehicle is only 3 years old and this should be replaced under warranty and/or a safety recall. Due to it being outside its 36K warranty, GM will not repair it.
Dash has cracked above passenger side airbag. This has caused safety concerns such as the possibility of the air bag deploying or pieces of the dash coming out and injuring someone if it was to deploy in an accident. I purchased this vehicle used and have only had it about 5 months.
- Kingwood, TX, USA
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Inside door handles breaking. Concerned about being in an accident and can't get out, especially if there is a fire! searching internet, I find a lot of problems with the door handles.truck was parked and wife tried to open door and the handle come off in her hand.
On the way to work on Monday morning, Sept 1st, 2014 as my husband approached a stop light he noticed the vehicle at the light backup lights come on. He thought they may have pulled too far up under the stop light and were just going to back up a little bit so he applied his brakes. The driver of the other vehicle proceeded to push the gas and slam in to the front of my husband's truck then drive off. My husband proceeded to the nearby Pilot fuel stop looked around to see if the other vehicle was there then called the police to file a report. After that he went on to work a few miles down the road. Worked his shift, stopped and put a little gas in his truck and drove the 9 miles home. Parked in the drive went in the house and came back out a few minutes later there was smoke then fire coming from around the front tire of the truck. It soon became engulfed in flames despite the efforts of the local fire department. The truck was a total loss.
Since I purchased this truck in 12/2013, the rubber door gaskets develop a very strong chemical smell when truck sits in the sun, or when weather is warm, which is most of the time here in Florida. It smells bad enough to cause nausea, which is a distraction when driving the vehicle. I would like to know if there is a remedy to this problem.
The contact owns a 2013 Chevrolet Silverado. The contact stated that upon inspection, it was found that the frame was rusted. The vehicle was taken to the dealer where it was repaired. Exact repair information was unavailable. The manufacturer was contacted about the failure. The failure mileage was 26,632.
On Tuesday March 18, 2014 I was driving a 2013 Chevy Silverado and rear ended a Chevy tahao at approximately 20 mph without hitting my brakes. Conditions at the time were clear and dry although very windy. I was the only passenger in my truck. I was wearing my seatbelt. I hit the steering wheel with my chest. The onstar system called to say they could see I was in an accident and help was on the way. I exchanged info with the other driver and returned to my vehicle. The seatbelt was in the extended position and would not extend further or retract. On the display panel it had an 'airbag deployed' icon and message 'service airbag'. my insurance company gave me a auto repair shop to go to for an estimate, however, the shop told me they would not touch the vehicle until a GM representative investigated the system first as they felt the seatbelt should have prevented me from hitting the steering wheel. I called GM and spoke with walter in customer service. He arranged to have a 'third party' investigator come and do a interrogation of the system and arranged for a loaner vehicle. Raytheon representative 'jeff" called me Sunday March 20 and stated he was to interrogate the system and would contact me from the airport when he got to town on Wednesday March 23. On Wednesday March 23 I called jeff to see if he was in town and he stated he was at the airport 'leaving' town, he had done his investigation and determined everything worked like it should. I asked him if I was supposed to hit the steering wheel and he stated he did not agree or disagree.
The contact owns a 2013 Silverado. The contact stated that the rubber coating on the rear frame was becoming detached from the vehicle. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 11,940.
Hit a deer at 47mph on left front of vehicle. Air bag light came on with code B0052 deployment commanded. No air or pretensioner deployed. Contacted GM they sent an inspector out to retrieve crash data from recorder. They contacted me after they received the info from the inspector, and said I needed to take the vehicle to dealer to diagnose concern. There were no codes. They have not told me if there was a problem with the SDM that was replaced.
A D V E R T I S E M E N T S
- Adjuntas, PR, USA