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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
37,843 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Silverado 2500 seat belts / air bags problems

seat belts / air bags problem

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2012 Chevrolet Silverado 2500 Owner Comments (Page 1 of 2)

problem #24

Jan 132021

Silverado 2500 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the repairs were completed by the dealership on May 2, 2022 and covered under a recall.

- Prospect, CT, USA

problem #23

Feb 212022

Silverado 2500

  • 79,184 miles
The contact owns a 2012 Chevrolet Silverado 2500. The contact stated that he had the vehicle repaired under NHTSA Campaign 21V051000 (Air Bags) however when he retrieved the vehicle the air bag warning light was illuminated and a warning message to the service air bag soon was displayed. The contact stated that before the repair he had no issues with the air bag or warning lights. The contact stated that the dealer was contacted and the contact was informed that the air bag was already replaced. The contact stated that he was informed that he was responsible for any additional repair. The manufacturer was not notified of the failure. The failure mileage was 79,184.

- Rio Grande, TX, USA

problem #22

Mar 012021

Silverado 2500

  • miles
GM sent me a recall notice March 2021 that my air bag is defective and they plan to replace it. That notice was in March 2021 and they still have not repaired it stating that parts are not available yet. I feel the air bag is a time bomb waiting to explode and I should not be subject to this danger.

- Hopewell, OH, USA

problem #21

Oct 072021

Silverado 2500

  • miles

A D V E R T I S E M E N T S

Takata Recall. The contact owns a 2012 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V051000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Napa, CA, USA

problem #20

Feb 012021

Silverado 2500

  • miles
The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

- Wurtsboro, NY, USA

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problem #19

Jun 242021

Silverado 2500 8-cyl

  • 126,625 miles
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.

- Porter, TX, USA

problem #18

Jan 222021

Silverado 2500

  • miles

A D V E R T I S E M E N T S

Dashboard in the truck has two stress cracks one by the air bag and another one above the speedometer. That dashboard is very poor quality and should be recalled by General Motors.

- Warren, OH, USA

problem #17

May 152016

Silverado 2500 8-cyl Diesel

  • 70,000 miles
The dash board on my Silverado is cracked in 4 different places. Two on the air bag side and two on the drivers side. They have been getting worse with time. They seem to just keep growing.

- Rancho Cucamonga, CA, USA

problem #16

Sep 032018

Silverado 2500

  • 82,564 miles
Dash is cracked above passenger side air bag, potentially causing high velocity projectile hazard in the event of an airbag deployment.

- Lorena, TX, USA

problem #15

Jan 062016

Silverado 2500

  • miles
Dashboard cracking and shattering which could in turn cause an accident or damage to the deployment of the airbag. Terrible craftsmanship.

- Punta Gorda, FL, USA

problem #14

Apr 212016

Silverado 2500

  • miles

A D V E R T I S E M E N T S

Takata recall, over year ago have called anchorage car dealer 3 times to fix but they keep telling me they don't have parts and don't know when they will receive. We live 200 miles from a dealer the diag. Module also has recall would like both fixed at same time so when will parts be in for airbags. Truck is in use so I need fixed please.

- Copper Center, AK, USA

problem #13

Feb 152016

Silverado 2500

  • 48,000 miles
"takata recall", I have a crack in my dash that is located right next to passenger side airbag. This is a safety hazard because my dash will continue to crack that will cause my passenger side airbag to fail when it will be needed to protect passengers that ride in my vehicle. I have done a lot of research on this topic and General Motors knows that this is happening and they won't do nothing to fix it. My vehicle was stationary in my driveway when I heard a loud pop noise which I notice that my dash had cracked.

- Greenbrier, AR, USA

problem #12

Mar 132016

Silverado 2500

  • 48,000 miles
Front side airbag sensor went bad

- Madison Hgts, MI, USA

problem #11

Dec 012015

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 46,000 miles
The contact owns a 2012 Chevrolet Silverado. The contact stated that when the vehicle drove over rough patches in road, the service air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor needed to be clean off and reinstalled. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. Updated 05/20/16

- Black Earth, WI, USA

problem #10

Feb 022016

Silverado 2500

  • 84,000 miles
The contact owns a 2012 Chevrolet Silverado. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag impact sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 84,000.

- Grafton, OH, USA

problem #9

May 192014

Silverado 2500

  • 20,000 miles
Dash is cracked around the air bag area concerned this might affect the air bag deployment. Even though GM states it will not affect it, the crack is in a corner of the deployment zone. The dash is also cracked in a area above the gauges. Everyone I know that has this make and model has the same problem. A person I know has about 20,000 miles on the vehicle and is already cracked as well.

- Grand Prairie, TX, USA

problem #8

Jan 012015

Silverado 2500

  • 50,000 miles
There's cracks surrounding my passenger airbag in my 2012 Silverado. These cracks are not only a manufacturer defect in design but are also a safety concern regarding the air bag deployment. Research has shown this is an issue that many others are having too with this model truck/SUV.

- Roseville, CA, USA

problem #7

Nov 012015

Silverado 2500

  • miles
The dash is cracked by the air bag housing the door handles are discolored and the exhaust system is also discolored.

- Dexter, NM, USA

problem #6

May 012015

Silverado 2500

  • 37,000 miles
Cracks in the dash at the airbag may become projectiles.

- Fruitland Park, FL, USA

problem #5

Sep 302015

Silverado 2500

  • 75,859 miles
Recently I was involved in an accident that was a direct impact. At the time of this accident the seat belt did not lock nor did the air bags deploy. The speed from this accident was between 50-55 mph on the highway. At the rate of speed I was going before the accident and the fact that I had to slam on the breaks to begin slowing down one would have thought the seat belt would have locked but it did not and at the point of impact I was very surprised that the airbags did not deploy but yet the system indicated that it did and needed to be reset. However now that the vehicle is in process of being repaired I am being told that the entire airbag system has to be replaced along with the driver seat belt.

- Lawrenceville, GA, USA

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