This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Poor quality, sharp pieces of broken dash around passenger airbag. Crack extends to radio. Cheap plastic parts shame on GM for not recalling this. My 09 F-150 has no cracks or poor qc. This truck is not safe in the event of a collision anyone driving it should wear osha rated safety glasses.
I started my 2011 Chevy Silverado 2500 6.6L diesel and my def and check engine light came on the dash telling me to check owners manual now. I plugged in my code reader to the vehicle and it gave me a code reading 'P20B9 reductant heater a control circuit open'. from what I could research online this seems to be a very common issue in these lml diesel trucks with the def system.
On Saturday, November 16, 2019, I was attempting to exit my vehicle when I pulled the door handle only to have it break off in my hand. I went to reach to see if there was anything left to pull to open the door only to find the handle had broken off cleanly from the mechanism, leaving no other way to exit the vehicle other than rolling down the window and opening the door from the outside through the window or by sliding all the way across the vehicle to exit through the passenger side of the vehicle. Immediately I thought that if this had been an emergency, such as a fire or wreck, I would probably not be able to exit the vehicle in a safe and timely manner, risking further injury or death. I called my local Chevrolet dealership to inquire about a replacement handle & mechanism, only to be told that this is a common and systemic problem with most GM vehicles. I view this as a safety concern more than just a normal maintenance or repair issue, similar to the safety concern of a commercial aircraft's door not opening in case of an emergency exit during an accident. GM, Ford, Dodge, and all automobile makers should ensure that a common or systemic problem with a safety item, such as an exit door, should be corrected to avoid dangerous conditions. Thank you.
I have a 2011 2500hd with the well known crack at the passenger side airbag. I believe that this is a safety issue. If I was involved in an accident part of the fact could become projectiles and hurt someone in the the vehicle.
The dash is cracked in two placed, one spot by the airbag and another very long crack from close to the windshield towards the steering wheel. The crack near the airbag was there when I bought the vehicle in 2012 1 year old from the Chevy auto nation finance manager. The other happened over time.
The dashboard cracked on the passenger side of vehicle near the top left corner of the passenger side air bag. Dealership would fix the issue but only at full cost to me, even though I expressed the concern I have how if the airbag were to deploy the sharp edges of the cracked area may not allow the air bag to work properly. I.e. could puncture the airbag. Also shards of the dashboard could cause harm if airbag were to deploy
I have a 2011 Silverado 1500 and about 6 months ago my dash around the passenger air bag started to crack. I now have 2 cracks and the area feels loose which worries me that in case of a accident with airbag deployment on the passanger side, that this could impair the safety and design for its purpose.
The truck had less than 50,000 miles when we noticed a crack in the dash running from the upper left corner of the air bag cover and the defroster vent. I know several other trucks with this same issue. It appears to be a design flaw. I went to the local dealer and he estimated it would take nearly $1,000 to fix. I wonder if this crack would be negatively influenced if the air bag ever inflates causing more damage or injury.
The dash bord in my truck has a crack next to the air bag which am scare is going to be a safe issue and this I noticed when the truck had about 45000 miles
Takata recall the dash in my 2011 Chevrolet pickup suddenly cracked. It is cracked in the corner of the passenger airbag I ask my Chevrolet dealer and they said it wasn't covered under the warranty. I have heard of several GM owners that have thw same problem. The venicle was not in motion. This vehicle has not been exposed to extended peroids of sunshine or hot weather. The vhicle is normally kept in my garage when not in use. Photos could be privided but I do not know how to do it.
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues
My dash is cracking around the passenger airbag and above the instrument cluster. I am concerned that the cracked areas could come loose and become a projectile. The engine is also burning oil badly and could shut down while driving
I was driving on njtp my daughter was following behind me and calls me (handsfree) saying my brake lights are on. So I tap my brakes a few times then pull up on oedal and lights go off then my cc started workimg again.at same time my stabiltrac idiot light comes on to get it serviced so make appt and they find no problem with stabiltrac and tell me im drineing with foot on the brake.however I did some checking and if I step on my brakes let off at times my brake lights stay on. Ive al so noticed when I auto start brake lights stay on.englewood Chevy says its my bad driving habits 2 foot driver I say faulty vehicle is there a state Agency to verify its the vehicle. Ive tried emailing service dept but no reply. Just last week in New York post was a story of a lady who for what ever reason lost her legs due to some kind of problem with the stabiltrac.I do not want to be a stat on this.
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- Marion, TX, USA