This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Saturday, November 16, 2019, I was attempting to exit my vehicle when I pulled the door handle only to have it break off in my hand. I went to reach to see if there was anything left to pull to open the door only to find the handle had broken off cleanly from the mechanism, leaving no other way to exit the vehicle other than rolling down the window and opening the door from the outside through the window or by sliding all the way across the vehicle to exit through the passenger side of the vehicle. Immediately I thought that if this had been an emergency, such as a fire or wreck, I would probably not be able to exit the vehicle in a safe and timely manner, risking further injury or death. I called my local Chevrolet dealership to inquire about a replacement handle & mechanism, only to be told that this is a common and systemic problem with most GM vehicles. I view this as a safety concern more than just a normal maintenance or repair issue, similar to the safety concern of a commercial aircraft's door not opening in case of an emergency exit during an accident. GM, Ford, Dodge, and all automobile makers should ensure that a common or systemic problem with a safety item, such as an exit door, should be corrected to avoid dangerous conditions. Thank you.
My dashboard started cracking and I went to the dealer and got told it was only a cosmetic problem. I seen hundreds of GM trucks with the same problem. I always used the windshield sun shield and only cleaned it with a damped cloth as per manufacture's recommendation. As of right now I am scared that if the airbags get activated they will make the dashboard fall apart in a crash. All this projectiles could injure the driver and the passenger since they are sharp and could fly at high speed.
The dash has cracked at the top right corner of the airbag on the passenger airbag. Nothing was done to cause the crack. It wasn't there one day and then it was there the next day.
I have a 2011 Chevrolet Silverado 1500 that has approximately 44,000 miles on it and is garage kept. I have several cracks around my passenger side airbag which could pose a safety issue even though GM said the cracks will not.
- Wesley Chapel, FL, USA
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Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues
The contact owns a 2011 Chevrolet Silverado. The contact stated that while parked, it was noticed that there was a fracture on the front passenger side window above the air bag area. The vehicle was taken to the dealer who, diagnosed that the trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2011 Chevrolet Silverado. The contact stated that there was a crack on the dashboard. The contact mentioned that the crack was approximately six inches wide and near the instrument cluster. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
The contact owns a 2011 Chevrolet Silverado. The contact stated that the dashboard developed a crack on the passenger side near the air bag. The vehicle was taken to the dealer. The technician stated that they would need to report the failure to the manufacturer before performing the repair. The failure mileage was 39,500.
I was driving into the parking garage at work to a parking spot. As I braked and slowed turning into the parking spot the truck accelerated and crashed into a concrete support beam. Airbags deployed and the truck suffered quite a bit of damages to the passenger side front end. I am unsure of speed at time of accident.
Once the vehicle is in park it is sitting up and after putting the vehicle in reverse and starting to drive the vehicle lowers to the ground. The vehicle pulls when driving and causes an additional pull on the engine and fuel system.
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving approximately 15 mph, the spare tire detached from the vehicle. The spare tire rolled into incoming traffic and other drivers were forced to swerve to avoid an accident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000. Updated 09/02/14 the consumer stated the cable snapped off inside the pulley system. The tire hit the rescue hitch. The back of the truck jumped into the air. Updated 11/6/2014
First I went to open my front passenger door from the outside and the chrome door handle came off the truck in my hand. Approximately a week later, the driver door handle also came off in my hand as well. Both instances rendered the door inoperable from the outside of the vehicle.
The contact owns a 2011 Chevrolet Silverado 2500 hd. The contact stated that the frame was rusted and corroded. The vehicle was taken to the dealer where it was confirmed that the frame was perforated due to rust and corrosion. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000 and the current mileage was 5,700.
Why is the cables supporting the tail gate two different lengths, one cable is loose when the tail gate is lowered and not supporting anything, I talked with my sales person and he told he talked with GM and they are not going to fix the problem, can you please give me some information on this, thank you very much.
A D V E R T I S E M E N T S
- Panama City, FL, USA