This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the front passenger head rest was too high and caused the contact's back, neck and head to pain. The dealer and the manufacturer advised that due to federal regulations, the head rest could not be removed but the contact could have the head rest modified. The vehicle was not repaired. The failure mileage was 11,138.
- Brewer, ME, USA
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- Brewer, ME, USA