This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This has been on going from day one my truck has 30900 miles on it and almost 3 years old head lights flicker or dim out for no reason along with the dash lights dealer said it was nothing they could do it was just that type of voltage regulator.
While driving normally (35-40 mph on a residential road) in dry conditions, the check engine light illuminates and the onboard error message reads "service traction control, service stabilitrak, engine power down." Consequently, the vehicle will not travel faster than approximately 40 mph and steering sharply becomes difficult. This error has occurred twice in the 11 weeks we have had our new 2009 Silverado 2500 hd. With the first repair (odometer 1101 miles), they could not find anything wrong with the truck. They just reset the computer. The second repair was 4 days ago (3948 miles). They found the "I/P to body harness connector corroded, cleaned the terminals, and applied dielectric grease." We are extremely fearful that this defect will occur again while we are towing a 5500 pound travel trailer. Without steering, stability and engine power a serious accident could occur. When my concerns were explained to the local GM dealership, the general manager stated that he could not guarantee that they could fix our truck or guarantee it would be safe to tow a trailer.
On March 10, 2009 we purchased a brand new 2009 Chevrolet Silverado from nu car Chevrolet in new castle, Delaware. On September 25, 2009, while on vacation in ocean city, md, the vehicle caught on fire with us and our two young children (ages 2 and 5) inside, strapped in their car seats. We were able to pull them from their car seats (terrified) and get a fire extinguisher from the restaurant were we were parked to extinguish the fire. We had the vehicle towed back to nu car Chevrolet on September 26, 2009 and it has remained with them ever since. The dealership and General Motors determined the cause to be a defective wiring harness and has admitted fault (there was no after market wiring in the vehicle and no previous accidents). As of today, February 5, they have been unable to repair the issue and are now going back and forth with us trying to get us to pay more money for a new vehicle since they can't find a 2009 replacement model. We are refusing to pay any additional money and stated that we will accept a replacement vehicle with same features at no cost or we want a full refund of our vehicle purchase.
A D V E R T I S E M E N T S
- West Monroe, LA, USA