This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Chevrolet 1500. Consumer writes in regard to passenger side airbag inflation issue and severe rusting to the entire frame. The consumer is requesting the truck to be repaired/replaced or providing a truck where this problem does not exist.
The contact owned a 2008 Chevrolet Silverado. The contact stated her son was driving at approximately 35 MPH, the vehicle went off the roadway and hit a tree on the front end on the passenger side. The driver's side airbag deployed, however, the passenger side air bag did not. The contact recently received a recall letter from the manufacturer for NHTSA Campaign Number: 21V052000 (Air Bags). The contact stated that her son did not remember any warning lights being illuminated. The contact's son sustained back injuries and neck injuries as well as lacerations to his brows and forehead and eyes. The police arrived on the scene and wrote an incident report. The contact's son was driven to seek medical attention. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The manufacturer had been informed of the failure. The failure mileage was approximately 108,000.
The contact owns a 2008 Chevrolet Silverado. The contact stated that while her son was driving at an unknown rate, he fell asleep behind the wheel and hit a tree. The passenger-side air bag did not deploy upon impact; the contact stated that was uncertain if any other airbags were deployed in the crash. The police were called and a police report was filed. The contact's son was not injured and did not receive medical attention. The vehicle was towed from the scene by her insurance provider to an independent mechanic. The contact recently received a recall notice for NHTSA Campaign Number: 21V052000 (AIRBAGS) which she linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.
2008 Chevrolet Silverado C1500. Consumer writes in regards to airbag sfety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
- Shelby Twp, MI, USA
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Takata Recall. The contact owns a 2008 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the service air bag light was illuminated. The vehicle was taken to the dealer and diagnosed that the service air bag warning light was not related to the recall and the dealer informed the contact that he would need to pay for the air bag repair. The manufacturer was not made aware of the failure. The failure mileage was 89,000. Vin tool confirms parts not available.
The contact owned a 2008 Chevrolet Silverado. The contact stated while driving 60 mph, when he fell asleep and crashed into a pillar. The contact stated the air bag did not deploy. The contact sustained neck injuries but did not seek medical attention. A police report was not filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repairs. A dealer was not contacted. The VIN was associated to NHTSA Campaign Number: 21V050000 (AIR BAG). The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.
Vehicle's airbag recalled in 2016 9gm 49152). I called dealer- win kelly- in July, 2017. Kathy said "no uflorianreasonable danger'.. be safe. GM solution by August. Called NHTSA on 9/12/17 took complaint # 11022868. Got a filled our complaint form 100148 noting manufacturer "parts not available". !2/27/2020 same story.
My dash has cracked in multiple locations including the airbag surround. Shards of the dash have now begun to break off - clear indication of an unsafe condition. Should the airbag deploy shards of the shattering dash could rupture the airbag or worse strike and impale the occupants of the vehicle. This is an unsafe condition. I am in the aircraft maintenance business and the faa and ntsb would never allow such an obvious hazard in an aircraft. My dash started cracking years ago and despite stop drilling the cracks as we do in aircraft maintenance on lexan transparencies the cheap plastic the dash is made from continues to propagate new and bigger cracks. Attempts to use a plastic welding repair kit also failed. A recall to address this dangerous condition is way past due.
My dashboard has cracked around the passenger's airbag. There was no indecent that caused the crack - I just got in the truck one day and noticed a small crack. Over the past year it has progressively gotten worse to the point that I am concerned that it is a safety issue. The dashboard also has a large crack on the driver's side but my greatest concern is the danger presented by an airbag deployment that could easily send shards of sharp plastic shrapnel into the face of my passenger or that it could damage the airbag and prevent it from functioning properly. It has always been my understanding that dashboards were padded as a safety feature to protect the occupants in the event of a wreck. Somehow the safety administration has allowed GM to get away with installing dangerous, brittle, cheap plastic dashboards the are prone to cracking - a problem the manufacturer is well aware of according to my dealer. It is a failure of our consumer safety Agency to allow this to continue and a recall to fix this dangerous condition is in order and should be required right away. How takata airbag manufacturer can be required to recall millions of airbag parts but GM is allowed to get away with this is inexcusable.
Takata recall. The contact owns a 2008 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Chevrolet dealer (foster Chevrolet Cadillac, 2504 hayes ave, sandusky, oh 44870, (419) 504-0609) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Winter driving on highway fairly clear road and while driving at speed the service airbag system message and airbag light came on the dash. Clearing system did not clear code or lights. Key cycles did not clear the problem. We replaced the front impact sensor and the system clear automatically. The sensor was not corroded or damaged yet failed during winter yuck while driving. Close inspection showed a crack around the mounting hole possibly due to water freezing in the bolt hole as the plastic case has a very thin portion and shows a crack. The bolt mounting hole has a metal spacer to keep from crushing the sensor case during mounting. These sensors are failing for no reason and GM needs to fix this reoccurring issue as the sensors are not cheap and could cause the airbag system to fail at a critical time or possibly set off the airbag for no reason making it a very costly repair not to mention a possible uncalled for accident. At $200 GM should replace these sensors under warranty. Aftermarket sensors are available and cost half of GM.
I have a 2008 Silverado in showroom condition. It has 109K miles and has been a great truck. Over the last 24 months I have noticed cracks appearing in the dash. Eventually they got so bad that they stretched all the way across the top of my dash including the area around the air bag. I received an airbag recall and I showed the dealer the cracking. I explained my concern that if the airbag deployed it would cause plastic shrapnel to fly into the cab of the truck. The dealer said my truck was out of warranty and that it would cost close to $8000 to completely change the dash which they told me was the only option. I called Chevy corporate and spoke with a Chevy representative and got basically the same answer. I asked what they were going to do when an accident occurs where someone is seriously injured or killed by the broken plastic flying through the cab. The representative refused to answer me.
Takata recall. The contact owns a 2008 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (win kelly Chevrolet, 12421 auto dr, clarksville, md, 443- 574-5704) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. For months I have been calling my local Chevrolet dealer (best Chevrolet of easley SC) and Chevrolet directly. Nobody can schedule a recall corrective measure. I've had 2 bmws, a Dodge and a Honda affected by the takata campaign repaired. (yes I own many cars). Why can't GM perform. Penalize them. Heavily.
The contact owns a 2008 Chevrolet Silverado 2500. The contact stated that his vehicle was included in NHTSA campaign number: 15V324000 (air bags). The vehicle was repaired but, shortly after, the contact heard a rattling noise coming from the air bag compartment and the air bag warning indicator illuminated. The mc curley Chevrolet dealer stated that the failure may not be related to the previous recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 269,000. Updated 07/18/17
I left 2 voice messages for the service manager at the local dealership. Best Chevrolet in easley SC. I contacted Chevrolet directly (the last contact was with kaleb) to be informed they did. Itbhabdke oarts orders and could not help me with getting the recall handled. I reside in South Carolina. A priority area for the airbag recall to be handled. Yet deluge a month of cinstavtly reaching out to Chevrolet and its dealers I am unable to reach a human being capable of informing me of the status of performing the recall let alone documenting my "place in line"
A D V E R T I S E M E N T S
- Millersburg, KY, USA