This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Silverado king cab. Ever since the vehicle was purchased, the starter has failed. Initially, the dealer believed that the onstar was affecting the starter. The manufacturer remedied the onstar issue, but the failure recurred. The dealer finally stated that there was a defect with the starter. The contact must call the manufacturer in regards to the starter defect. The vehicle is currently at the dealer for repair. The failure mileage was 14,000.
Battery charging at incorrect / inconsistent levels, the gage will show battery charging at 15 or higher and suddenly change to 11 or lower. Vehicle has been at the dealership for service and the mechanics either do not check it or fail to acknowledge the issue. Today the dealer provided a bulletin stating that this is normal. This bulletin is dated July 2008; however the vehicle has been in the service department several times since for this issue. Additional issue is the back up warning feature; the vehicle has sensors that notify the driver when the vehicle is too close to an object, the sensors either fail to work altogether or signals the driver when it is too late. Have nearly backed up into people / other vehicles, to date no accidents. But the vehicle size it is difficult to know when an object is behind it; or how close it is.
On May 26 2008 my Chevy Silverado wires caught on fire I was able to get it put out pretty quick with only a minor burn to my finger but GM does not want to admit there is a problem with the truck they cant say why it happened there trying to blame it on me I hope you can look into this so maybe if there is a problem with there trucks some one don't get hurt of die.
Vehicle was purchased new on 5/10/2007. On 7/20/2007 while parked in the driveway the vehicle caught fire. The fire dept. And police dept. At the scene at the time of the fire made reports stating the fire started inside the cab of the vehicle, most probably at the left rear corner of the cab. Most probably caused by an electrical malfunction. There was some trash located in the bed of the truck which after the rear window blew out, caught fire and caused damage to the bed area as well. Over $7000 damage done to the inside of the cab. And to the box of the truck. This is what the insurance co paid to repair the truck. When the dealership was called and the fire was reported to them. Their reply"call your insurance company" when explained that the fire dept and the police dept reports stated the fire started in the cab of the truck, and most probably an electrical malfunction, their reply again "call your insurance company" the insurance company repaired the body and interior damage caused by the fire, and is in subugation with Chevrolet to recoup their losses. As yet Chevrolet has done nothing to correct the electrical problem, and even denies there is an electrical malfunction. On 12/11/2007 at approx 8:15 am I observed that the truck after being parked overnight in the driveway. And covered with snow as there was about 7" of snow fall over night, the rear window was completely defrosted. The temperature at that time was 28 deg. F. there has been no contact from Chevrolet to me since the better business bureau auto line program will not arbitrate because there is property damage.
A D V E R T I S E M E N T S
- Sacramento, CA, USA