This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Silverado 2500. The contact stated that he bought a titan replacement 52 gallon fuel tank (GM crew cab, short bed super series, part number: 7010211) (na) for the vehicle. The warranty lasted for five years. The contact stated that the support straps failed and the tank fell out of the vehicle while driving 20 mph. The contact re-strapped the tank and had the vehicle towed. The tank was leaking and the fuel pump and fuel lines were damaged. The titan manufacturer offered a small discount towards the repair cost of over $3,000 since the fuel tank was out of warranty. The dealer was not notified. The failure mileage was 123,000. The VIN was unknown. Consumer stated tank was installed in 2012. Updated 12/03/18
I had a service air bag warning light T on in my 2007 Chevrolet Silverado pick up truck. I went to a dealer to have it serviced.and was told that the right front impact sensor was corroded and had to be replaced. I felt that this being a safety issue that General Motors should cover the cost of repair. I called G.M. and was told that this was an environmental issue and the salt air in my area caused the corrosion and G.M was not responsible. I told the person that I was talking to that apparently G.M. M, ust be aware of the problem if they know that the salt air corrodes the sensors. Furthermore I mentioned the fact that since there is a problem that the air bag could possible inflate while driving and possibly cause the driver to swerve off the road or into another vehicle thus causing death or serious injury. I was then given a file number (71-1127296694) and told the matter would be investigated. I later received a phone call from a G.M. rep. Who said he looked into my complaint and since it was an environmental issue G.M. was not responsible for repairs. I then stated to him that I was aware that Chrysler recently had a recall of vehicles to be repaired because the airbag sensors were corroding. I was told that G.M. had no such recall. My argument is that this is a safety issue. The corroded sensors could malfunction and cause the air bags to deploy thus causing the driver to swerve and potentially get into a serious accident. Chrysler Corp. Must have realized this because they had a recall. G.M.does not seem to care and is apparently waiting until there are serious accidents and they are forced to recall vehicles.I also wonder if G.M. and Chrysler use the same vendor to purchase the sensors. Most likely they do as there are probably not many company's that manufacture them. I feel this is potentially serious situation plus the fact that another automobile manufacturer recognized the problem perhaps your Agency should investigate.
2007 Chevrolet Silverado. Consumer states spare tire fell out and flew 20 feet in the air the consumer stated upon retrieving the tire, he discovered that the mounting bracket had severed, which caused the tire to fall off. The consumer set up an appointment to have the problem diagnosed. The official diagnoses was that the spare tire was installed backwards therefore causing the mount to sever. The consumer stated he had not touched the spare tire since he purchased the vehicle.
Battery charging at incorrect / inconsistent levels, the gage will show battery charging at 15 or higher and suddenly change to 11 or lower. Vehicle has been at the dealership for service and the mechanics either do not check it or fail to acknowledge the issue. Today the dealer provided a bulletin stating that this is normal. This bulletin is dated July 2008; however the vehicle has been in the service department several times since for this issue. Additional issue is the back up warning feature; the vehicle has sensors that notify the driver when the vehicle is too close to an object, the sensors either fail to work altogether or signals the driver when it is too late. Have nearly backed up into people / other vehicles, to date no accidents. But the vehicle size it is difficult to know when an object is behind it; or how close it is.
2007 Chevy Silverado problems with the brake controller. Consumer states that the brake controller on the trailer was inoperative. Mechanic told him that the brake controller was not working as designed. The consumer stated he purchased the truck for the purpose of towing his new fifth wheel he just purchased. The consumer further stated at the time of purchase he informed the sales representative the purpose of the truck and optional integrated braking system was discussed. The consumer was informed that the controller was working as designed, however the system was incompatible with certain types of trailer brakes.
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- Lake, MI, USA