This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The blower motor (for heat & air conditioning) stopped working and was replaced on our 2005 Chevy Silverado 2500. With in a year it stopped working again and upon inspection we along with raymond Chevrolet in antioch, Illinois noticed that the blower motor was burned out and the resister harness was burnt. As if it was on fire. Thankfully no further damage was done besides the burning of the motor, wires and harness. This was replaced again on 10-30-08 and now on 06-23-09 again the motor has burnt out again. The dealership service department had no explanation why this has happened 3 times and being aware of this we make sure nothing is close to the dash preventing a spread of fire in case it were to happen again, which it has.
I purchased a "new" 2005 Chevy Silverado 2500 utility bed work truck...the dealership ripped me off with the trade in;refused to apply the cash back and down payment assistance GM was offering-and when I got the truck home, saw the inside of toolboxes were rusted...the heater blew, the airconditioning quit working, stereo/cd player quit, as well...the dealer refused to fix the rust;destroyed the pics and service report regarding the trust. The oil cap blows off...it's been replaced several times- and in Jan 2009, truck kept overheating & brake lights went out...dealer could not find source of engine leak;and failed to fix brake lights, .they state it's not their problem. The truck has 33,000 miles on it-I even purchased an extended warranty-but no one can or will fix it.filed 2nd complaint with GM-they state the service department never documented the engine leak/overheating/brake problem !I took the truck back to dealer day after signed the contract-tried to get it resolved-they hid from me!!!!and sent my trade in to auction...they also failed to inform me of my 3 day right to rescind'so I canceled the loan on Jan.2009-under the tila law. They are refusing to acknowledge my rights as a consumer;I will not pay 23,000 for a truck that is inoperable...help!
Actuator for split climate control (drive/passenger) blows hot when A/C is on and temperature shows that cab should be cool. This has happened several times since I bought the truck.
The contact stated on three occasions the heater failed while in use. The first and second time the dealership cleaned the heater core. The third time, the water pump was replaced. There have been no further problems.
- Webster City, IA, USA
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- Round Lake Park, IL, USA