This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Silverado 2500. While changing the oil, the contact noticed that the entire frame, upper and lower control arm, brake lines, rear axles, hitch assembling, and rear spare tire carrier assembly were severely corroded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 15,000.
Parked truck at outside stall and went indoors. After about 20 minutes I heard noises and went outside. Found the whole truck was engulfed in flames. By the time the fire department arrived 6 minutes later the fire spread to two additional vehicles. The heat melted and consumed everything except the frame. The fire investigator suspects the fire initiated due to electrical failure and generated from either the driver side dash board or left side of engine. The damage was too destructive to pinpoint exact cause.
The contact owns a 2005 Chevrolet Silverado. After inspecting the vehicle, the contact noticed the spare tire cable fractured causing the spare tire to detach from the vehicle. The strands where the cable fractured were uneven and contained rust. The contact was unaware unsure what the approximate speed was when the failure occurred. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 70,000. Updated 01/13/12
I purchased a "new" 2005 Chevy Silverado 2500 utility bed work truck...the dealership ripped me off with the trade in;refused to apply the cash back and down payment assistance GM was offering-and when I got the truck home, saw the inside of toolboxes were rusted...the heater blew, the airconditioning quit working, stereo/cd player quit, as well...the dealer refused to fix the rust;destroyed the pics and service report regarding the trust. The oil cap blows off...it's been replaced several times- and in Jan 2009, truck kept overheating & brake lights went out...dealer could not find source of engine leak;and failed to fix brake lights, .they state it's not their problem. The truck has 33,000 miles on it-I even purchased an extended warranty-but no one can or will fix it.filed 2nd complaint with GM-they state the service department never documented the engine leak/overheating/brake problem !I took the truck back to dealer day after signed the contract-tried to get it resolved-they hid from me!!!!and sent my trade in to auction...they also failed to inform me of my 3 day right to rescind'so I canceled the loan on Jan.2009-under the tila law. They are refusing to acknowledge my rights as a consumer;I will not pay 23,000 for a truck that is inoperable...help!
A D V E R T I S E M E N T S
- Thompson, CT, USA