This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving vehicle front left steel brake line burst due to excessive rust. After inspecting the remaining lines under the vehicle all of the metal lines, including the fuel and power steering lines are excessively rusted to the point they needed to be replaced.the repair cost 1200 dollars.
The contact owns a 2004 Chevrolet Silverado. The contact stated that there was a knocking coming from the steering column. The noise would become louder when attempting a turn in either direction. The contact took the vehicle to the dealer and was told that the sector shaft was failing and needed to be replaced. The failure and the current mileages were 125,000. Updated 8/31/12 the consumer stated the failure was recurring. Updated 09/11/2012
Just bought this truck and there is a clunking, thumping, in the steering column. My mechanic says there is a problem with all full size GM products, GM needs to fix this with a permanent fix. How can this not be a safety issue? I bought this truck for safety of my family.
Clunking in steering column GM knows about problem stems from 2004 till2008 all have bad steering shaft GM refuses to remediate the problem hundreds if not thousands of vehicles are affected please please look into this problem.this problem occurs on Chevy Silverado pickups.
- Marrero, LA, USA
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Steering shaft noise and vibration on 2004 Chevy Silverado there is a clunking and vibration in the steering when turning at lower speeds. All front end components were verified to be in good condition with no play. Clunking is believed to be coming from the steering column.
The intermediate steering shaft on my Chevy Silverado has become loose again and not only does it make a clunking sound with vibrations, it now allows the steering to unexpectedly drift over un even pavement or at highway speeds in a cross wind. Has been fixed once.
The steering column in my 2004 Chevy Silverado makes clunking sounds and causes vibrations that alter the steering. I took it to GM while it was under warranty they said they repaired the problem, but about 20miles later it started again, have just delt with it since but seems to be getting worst. I bought another 2004 Silverado it too does this clunking and vibrating, evidently this is a very common problem, along with the speedometer not working on both my trucks.
Clunking in intermediate steering shaft. This is the 2nd time in 35,000 miles the intermediate steering shaft needed to be greased. GM did not have a fix for the problem other than greasing it again. It will need to be greased again in ~ 10K miles...this is unacceptable!
2004 Chevrolet Silverado...the steering column makes a horrible clunking noise. We have had it replaced several times under warranty but now there's no warranty and these parts and labor are too expensive to fix. The dealer says and I know from owning another 2003 Chevrolet Suburban than this is a major problem with these year model trucks and SUVS. We shouldn't have to pay for something they can obviously see is wrong! sometimes it feels like the steering is not acting right because of it and I feel unsafe driving in these conditions. Please help!!!!
Steering column vibration and heavy "clunk" on turning, truck was looked at several times under warranty, and steering column was "greased" to fix issue, which made noise disappear for short period of time. Problem becoming more frequent, and "grease" fix lasting less time each attempt.
The contact owns a 2004 Chevrolet Silverado 2500. When turning the vehicle, the contact heard a loud banging noise coming from the steering column as if it were loose. The dealer stated that the steering rod needed to be replaced. He is in the process of having the vehicle repaired. He called the manufacturer and is awaiting a response. The failure mileage was 48,500 and current mileage was 49,000. Updated 11/25/08. The steering shaft was repalced. Updated 11/25/08.
I am experiencing the steering clunk that is associated with Chevrolet's trucks. Upon turning it in in for service I was told that it would cost $280 to fix it. I only drive my truck approx 6K miles per year under very light duty. It is unacceptable for a heavy duty vehicle that wears out from very little light use to be sold like this. The truck has 27,700 miles now and started having the problem at approx 18K miles. I can only assume that this means I will have to pay about $300 every 18K miles to fix a defective, poorly engineered product. Is this part going to fail at some point and cause a loss of steering control?
#1-blower motor on high then will only blow intermittent.#2 steering to the left can feel clunking noise steering wheel and feel in the floorboard. Local garage can not find the problem. Did alignment. Did not fix problem. Also sometimes hard to steer after reversing.
The contact owns a 2004 Chevrolet Silverado. While driving approximately 20 mph, the steering wheel would vibrate. The dealer stated that the intermediate steering shaft needed to be replaced. The manufacturer stated that the dealer could not order the part and advised him to check with another dealer. The current mileage is 22,200 and failure mileage was 7,500.
The intermediate steering shaft on Chevrolet Silverado trucks becomes loose and allows steering to unexpectedly drift over uneven ground or at highway speeds in a cross wind. All of the dealer service shops are aware of this. The first occurrence was at 16,596 miles and the repairs were made, the part failed again at 42,176 miles.
Clunking and rattling noise in steering shaft that can be felt in steering wheel. Dealer and GM acknowledges problem but will not fix it under warranty. Dealer says that GM has not come up with a fix for the problem. Dealer also says that problem is not a safety problem but I am concerned. Dealer also states that this occurs in other models such as Suburban and Avalanche, etc.
: the contact stated while driving at various speeds, the steering column made a popping sound and there was slack in the steering. The dealership replaced the steering shaft in March 2006, but the problem persisted.
: the contact stated while making a left or right hand turn the steering wheel became difficult to turn. This occurred on normal roads during normal steering. The vehicle was taken to the dealership for inspection. Upon inspection, the dealership replaced the steering shaft however, the problem still exists. The manufacturer was alerted. Updated 3/9/2006 - left front axle front seals leaked. The consumer heard noise in the rear end. The power steering pump flow control was replaced. The body control module was replaced. The front differential shaft seal were replaced. The tires were chopped due to alignment being out of adjustment. Driver's door had to be realigned. Master cylinder was replaced.
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- Kiln, MS, USA