This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Silverado. The contact stated that the vehicle exhibited an abnormal knocking from the engine. The dealer diagnosed that fuel was leaking into the engine abnormally. The manufacturer was contacted but denied any assistance with repairs to the failure. The vehicle was repaired but the failure recurred. The failure mileage was 70,000 and the current mileage was 150,000. The VIN was not available.
This happened in the year 2008. Everything was fine but when I woke up the following day, the speedometer was pointing at 120mph. In other words, it was a direct reflection from its initial point, which was when it was pointing at or below 0mph.
Bought the truck in October of 2009, took to dealership on 12/17/2009 with complaints mileage of 96,764 of low engine power, hard to start truck, ,,,glow plugs were bad corroded park neutral switch, corrosion on brake lines..paid $ 3,600 in repairs then around late September 9-28-2010truck died a fourway intersection...was almost hit by a car...towed to nearest service fleet source...found out injectors were bad...work was started for repairs...then I found out the glow plugs...which I paid for already...and the injectors were service bulletins...called fleet told them to stop repairs...called the dealership...that had the truck in December...ask why they charged me for the glow plugs and why the did not fix the injectors...when it was in there.....dealership hung up on me...called 1-800-790-5700..spoke with GM told them about my Chevy problems...they claim that my injectors would not be covered...as it was not a dealership....funny thing is that fleet source is a certified rebuilder for Bosch, and satadyne by the manufacture for these parts that are used in all GM vehicles....so if you take your truck to a dealer...they get their parts from these people.....GM has a history of putting on bulletins for items...and claiming when you bring in your truck that the part does not meet the perimeter for replacement....I about another $ $3,200 that makes about $ $5,0000 dollars of items that people have complained out...had recalls..service bulletins....never will by anything that GM make again.
The contact owns a 2004 Chevrolet Silverado 2500. The contact states he was driving at about 55mph on the highway when he noticed there was smoke coming from under the hood and threw the heater vents into his vehicle. The contact states he pulled his vehicle over into a parking lot and by the time he stepped out of his vehicle there was flames coming from under the hood. The contact also states the hood would not open. The fire department was contacted and when they arrived there it took them a hour to put the fire out. The fire report is available.the contact states he was not injured. The vehicle was destroyed. The failure mileage was 43,000.
About 1 month after buying a new 2004 Silverado it started surging viloently when cold. It is inconsistant, sometimes lasts for blocks. I almost got rear ended last week while tryig to control the truck. GM refuses to do anything, saying there is no diagnosis codes set and they have never heard of Silverado`S surging. They class it as a feature and say I need to feather the clutch. Feathering the clutch in traffic is a good way to get killed. This has been going on about 4 months now. I believe they know what is wrong and it is happening with more then just my one truck; but they don't want to spend the money to fix it.
- Livermore, CA, USA
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While pulling inside of the garage the consumer applied the brakes and the pedal went to the floor. The vehicle stopped by hitting the house wall. The braking before the crash caused the ABS and the engine lights to appear on the dashboard which remained on. The consumer was able to drive to the dealer for inspection. The mechanic informed the driver that the problem could not be duplicated.
The vehicle shuts down and lurched forward when it was cold and during inclement weather. This made it difficult for driver to maintain control of the vehicle, increasing the chance of a crash. Took to dealer for checkup, but results showed that the cause was undetermined.
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- Ceres, CA, USA