This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In June 2006 the truck was taken to pinkerton Chevrolet because of a hot wire smell. The dealership said they could not duplicate the smell. An oil change was done at the same time. Approximately 7 weeks later the truck shut off. My husband attempted to restart the truck to no avail. He left the truck in the off position and went for help. He returned 20 minutes later to find that the truck caught on fire in the cab. The dome light was on but the doors were shut. The dealership says they think rats got into the engine but there was no fire in the engine only in the cab. The truck is moved everyday. We have two other trucks and a camper that is stationary all the time and they have no rat nests in them. We have no tall grass around our house or in our yard. The truck sat at the dealership in the tall grass for a week before it was even looked at after the incident. My husband regularly does safety checks on the vehicles and never saw any rat nests, gnawing, or droppings in the motor compartment. The dealership is refusing to look at whether or not the supposed rats really caused the fire. The dealership says that my insurance needs to pay for it. The truck was at the shop a month before and yet there was no thorough check up on the truck while it was there. This is a very expensive truck to just go up in flames. The dealership is fixing the truck on the assumption that my insurance is going to cover it because they have no intention of doing it themselves.
I bought this truck in Feb 2004 and it has been in the shop numerous times for wiring harness repairs. Then when it is out of the 36000 miles warranty, it has problems again and the dealership then tells me they will need to replace the wiring harness at about $1500 out of my pocket and a rental fee. I throw a fit and therefore they decide to let me have the wiring harness on their behalf but I will have to pay labor and my own rental. After it was all said and done I was out $900 and don't feel that I should of had to pay that because if they had replaced it after it had been in the shop 4 times within 8 months I wouldn't of had to be replacing it out of my own pocket. I called and asked them to reimburse me labor and rental costs and they said no and the person who made the decision refused to discuss the situation with me.
Caller stated ha a lemon for a vehicle. Caller said 6 months ago it started acting up and it got worse sometimes it will start and sometimes it wont. Sh had the vehicle in the repair shop 3 times in one week for the same problem. Dealer said they fixed it. Caller thought they didn't know what the problem was. Manufacturer said they would write up a complaint and get back to her. Caller had a fuel pump, wiring harness, distributor cap, wire from coil to sensor replaced.
New Silverado the two batteries go dead in a few days of no use. After three service trips to dealer. They tell me not to leave the tow package switch on. So instead of fixing the short, they tell me not to use this option. I am fear this may cause a fire. Also when I took a test drive all the Silverado's on the lot were dead and had to be jump started.
- Linden, NJ, USA
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- Roanoke, VA, USA