This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated while backing the vehicle out of the garage the steering wheel would not turn. He depressed the brake pedal and it would not stop the vehicle. Then he pressed very hard on the brake pedal and the vehicle finally stopped. Had the vehicle towed to a dealership to have it inspected. They found the hydraulic pump that controlled the steering and the brakes needed to be replaced. Repairs were made.
The contact complained about steering failure. Anytime the vehicle stopped the steering column locked. The brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. The dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. After each repair the problem remained, and it was more evident in the morning when the vehicle was first started. The dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing.
While driving at various speeds vehicle loset power steering control. Vehicle was taken to the dealer, who informed the consumer that the power assist pump needed to be replaced because the power steering pump was leaking fluid.
- Horseheads, NY, USA
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- Waukesha, WI, USA