This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact complained about steering failure. Anytime the vehicle stopped the steering column locked. The brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. The dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. After each repair the problem remained, and it was more evident in the morning when the vehicle was first started. The dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing.
Steering wheel intermittently locked up, mostly when making right turns, and some when making left turns. Vehicle had been at dealer on three occasions. Dealer replaced the serpentine belt and the left hub. However, dealer was unable to resolve this problem.
- Cora, WV, USA
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- Springfield, KY, USA