This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the consumer smelled excessive smoke coming from the exhaust pipe, followed by low oil pressure, and the crank case getting full of diesel. The dealership indicated that fuel injection blew out. This was a common problem, and the manufacturer extended the warranty on this part. This part had been on back order for four weeks.
While driving vehicle leaked fuel. When this occurred the brake pedal became hard and failed to stop vehicle when the pedal was depressed, resulting in a rear end crash. Consumer sustained minor injuries. Vehicle was towed to the dealership, and dealership only repaired the body parts damaged by the crash. However, dealership indicated it couldn't find any leak. When the consumer picked up the vehicle from the dealership there was smoke coming out from under the hood. Dealership indicated that the smoke was caused by fluid from the radiator, and the body parts they had replaced. The failure recurred while driving on the highway at 55 mph. This caused the vehicle to hydro plane from the diesel fuel, and consumer lost control of the vehicle. It was towing a trailer at the time of the incident. The trailer jack knifed and damaged the side of the vehicle. It was towed to another dealership, who found a leak in the fuel injector line.
- Eastman, GA, USA
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- Anderson, IN, USA