This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Many of the problems took several times in the shop to fix. The castrophic failures in the engine & transmission have never been fixed. The truck has lunging, dead spots & surges & the transmission clunks (shifts hard, jerky) the auto may or may not accelerate on demand & will later accelerate when you need to apply the brakes.
The brake line that runs to the rear left wheel was installed incorrectly causing it to contact the turn down seam of the cab sheetmetal. This was located just behind the fuel cooler. The rubbing caused the line to burst while stopping. The dealer service rep said that since the truck was 10K over the warranty that it would be unlikely that the GM would fix the problem. Since I didn't have the time to fight with the dealer and since I use the truck in the course of my business I had it repaired by local mechanic.
The power steering & power brakes went out simultaneously. Fortunately I was only towing the boat trailer(2000 lbs) I had just unloaded a 5000 lb boat the date was 7 July. No one was injured and nothing was damaged. However upon checking around this apparently is a common problem on this GM platform. The dealership knew what was wrong before they saw the vehicle and admit to servicing this problem. My issue is how many people need to be injured or killed before someone recalls these. I just found out that the shaft which is breaking has been replaced with a new part but there are thousands of these things out there and no warning has been issued. My local dealership. They have replaced 6 of these in the last 2 weeks. The dealership in cheboygan has replaced 5 in the recent past for a total of 11 in two dealerships.
While turning consumer lost control of steering. Consumer later found out that the wheel, hub, brakeline and brakes were disconnected from the vehicle.
- Alvin, TX, USA
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Soft brake pedal...goes to the floor. Questionable brake response. Also "clunk" heard in front-end and felt through steering around turns. Both since new in March 2002.
The power steering pump shaft has failed. As a result the vehicle's brakes failed and steering became impossible. Please provide additional information.
The hydraulic pump failed while driving. The consumer was forced to use the emergency brake to stop the vehicle. Heavy duty 2002 diesel Silverado. Dealer replaced power steering pump but there was no brakes, pedal went to the floor. On another occasion, consumer left vehicle idling while changing a tire on the trailer. Got in the vehicle, stepped on the brake and lost the brakes and trailer lights. Consumer decided to drive about a mile to exit freeway when the brakes started to work again.
While driving 20 mph brakes failed. Pedal would go to the floor, causing extended stopping distance. Had taken vehicle to dealership, but problem not resolved.
A D V E R T I S E M E N T S
- Ridgecrest, CA, USA