This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Contact stated: Took truck to dealer yesterday. Rear brake system had totally rusted and fell apart. The emergency brake was gone. Rotors fell apart/rusted. Had no rear brakes. 1 year ago he had the car inspected and nothing was wrong then.
Stopped vehicle on slight downward graded driveway. Place gear shift in neutral, stepped on brake pedal and applied "parking brake". released brake pedal and found that vehicle started to roll forward down driveway. Tried resetting parking brake several times but it did not have any effect on keeping the vehicle from rolling. Dealer advised that this is a known problem not covered by warranty and suggested that I contact the Chevrolet customer service rep for further information.
Went to get my 2002 Silverado state inspected and was informed the E-brake pad were defective. I went to an independent auto repair shop and had them repaired. Went back to have my car re-inspected snd was informed that this inspection facility fails anywhere from 10-15 Chevrolet vehicles a week for the same issue. The dealership will not cooperate in this matter as the repairs were not done at the dealership. I called the GM customer service line and was informed by the representative that premature E-brake failure is a "known issue." I have 1 brake shoe that was kept during the repair process.
Had 2002 Chevy Silverado parked on and incline in the driveway, put transmission into park and applied parking brake, turned vehicle motor off and vehicle lunged forward, took in to have 30,000 mile service done and told dealer of incident, dealer brought to my attention that my parking brake was not functioning properly that I would have to get it replaced at my cost, this should be fixed under warranty by Chevrolet.
When vehicle was about a year old, told the dealer the park brake goes to floor and holds very little. Dealer said this is normal. After a few months the park brake lost all effectiveness. Last week while using the vehicle to launch a boat, the vehicle slipped back as one wheel lost traction and the only thing holding the boat and vehicle from moving was the transmission park. Because of this incident the vehicle was taken to the Chevrolet dealer. A defective "clip" had allowed the brake friction material to rub the brake drum surface and wear to the point of being totally ineffective.many of these vehicles have the defect and the operators do not know that they no longer have a working park brake. GM has issued a service bulletin with information about a fix being available but the owners are not aware of it. The dealer charged approximately $200 to replace the components due to their view that it is normal wear. This is a widespread problem that needs to be remedied.
- Columbia, SC, USA
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Consumer states that when the trailer is attach to the vehicle the emergency brakes will not stay in the lock position and will unlock and distraction to the consumer. Dealer notified
A D V E R T I S E M E N T S
- Doswell, VA, USA