This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Silverado. The vehicle has steeltex radio A/T tires, size T245-75R16 E120L (na). The tires were purchased in 2005 and, at 30,000 miles, the contact began to feel a strong vibration from the front tires. The tires were inspected and he realized that there was strong tread separation in both front tires. The contact discovered NHTSA campaign id number 03T002000 (tires:tread/belt); however, the manufacturer stated that his tire size was not affected. The contact believes that the tires should be included in the recall if the failures are identical. The current and failure mileages were 130,000.
To: subject: Owner assistance: P. adams subject: Customer has serious issues mossy Chevrolet date: Monday, September 19, 2005 4:59 pm to Chevrolet: Management and customer relations:from: Webmaster.fss@gsa.gov sent: Saturday, September 17, 2005 10:14 pm subject: GM 2001 Firestone steeltex A/T custom alloy wheels w/A/T tires. That makes 8 rims but end result was the tires where Firestone LT245/75-16 steeltex A/T. 50psi.load range C spec. Or numbers on tires 108/104rm/S tpc spec.2313 (00 8008) (08162 0R5) (LT245/75-R16) Firestone steeltex A/T tires on customers truck where defective and sight of sidewall deformations customer given incorrect response to request before warranty expired it was brought to mossy Chevrolet that customer advising service writer of continuous problems with vehicle tires [peeling] GM in their 'commitment to safety' warranties such defects I will be filing for 'reimbursement' claim, along those grounds. May I suggest that you familiarize yourselves with what and how you sell. Denying or misrepresenting any terms of those agreements are fraud. My time was mis-used and wasted along with me and any passengers in vehicle where in unnecessary jeopardy from these practices. [plus the general public] if a serious accident would have occurred. The price of your actions [should have] anything more serious happened (you can't put a price on life) other than me losing the front tire and grinding to a stop on rim is not worth it. Learn this know it.
Contact stated the tread separated from the rear driver side tire, almost causing loss of control of the vehicle. The driver side rear fender was damaged because of the tread separation. Consumer was not aware of any indication that there was a problem with the tire. Two months prior to the incident the tires were rotated. At that time, there were no problems with the tires. The tires have not been inspected by a certified Firestone dealer. The vehicle was purchased new in 2001, the tires were the original ones on the vehicle. On original tire had to be replaced because it developed a bubble in its sidewall.
Chevrolet Silverado 2001, replaced timing chain at 55,000 miles. The consumer stated when he attempted to apply the brakes, the vehicle skidded and would not stop and when it occurred the vehicle made a noise. The consumer was told it was just the anti-lock brakes kicking in. The consumer also stated when the roads were wet and he applied the accelerator from a stop the back tire would spin out.
- Dallas, TX, USA
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Front tire prematurely worn on one side dealer replaced rack &pinion, steering gear that was leaking dealer set toe refused to do full alignment.rotated tires.AT18,100 front tire again worn on one side different dealer installed another remanufactured rack & pinion, steering gear an did a full alignment. Vehicle then had slight vibration transmitted through steering wheel when taken back next day dealer said tires needed replaiced.
While driving at highway speeds the vehicle started to shake severely which made it difficult to control the vehicle. The vehicle was driven to the dealership and the consumer was informed by the mechanic that all four(4) tires were out of round and would need to be replaced.
Rack&pinion steering was leaking and causing rapid/uneven front tire wear at 13000 mi.dealer replaced with remanufactured part that is now leaking again at 18000 mi. And is now making growling noise.dealer refused to align vehicle or replace either badly worn tire. Defective rack & pinion caused loss of power steering fluid creating danger of loss of steering had it not been discovered.
Consumer states that the tires on a 2001 Chevrolet Silverado bounced while driving. Consumer took the vehicle to the mechanic to have them balanced, and was told the tires maybe recalled tires. The tires did not have bubbles or splits on them, they just vibrated and bounced while driving. Wilderness AT, size P265/75R16. All four tires were balanced time and time again, but the problem still existed.
Consumer states while driving on the freeway at about 60-65 mph he began to hear a grinding noise, he thought, it was front tire, but 30 minutes later, rear tire hub fell off. He was able to get to the side of the road and call a tow truck, and had it towed to a dealer for repair. Once at the dealer/mechanic he was told that they could not repair it under warranty because he was 3 miles over the limit, but they would repair it at 100% out of pocket cost.
Consumer states that while driving and without warning the left front side tires blewout, causing consumer to pull over. Size#lt26575R16 please provide the dot#.
Per the manufactures directions I inflate the tires to 55psi front and 80psi rear. I tow a 30ft, 10,000lb fifth wheel whose king pin weight is 1600lbs. I drive up to 60mph towing and between 65 and 70 when not towing. I choose the truck to provide a one third safety margin for the trucks total capacity. Have rotated the tires front to rear as Chevy recommends and inflated accordingly. Have noticed lately that the tires have a circumferential depression midway up the tire side wall on both sides. In this depression area there is checking on both sides. The checking does not show up on the rest of the side wall. Being familiar with tire manufacturing this tells me that the rubber sheet layup prior to vulcanizing is not uniform from bead to bead around the tire. This may be a potential area of side wall seperation, due to loading or start up and stopping radial torque on the tire. All 4 tires exhibit this but I didn't notice it prior to rotating them. The tires were made in Canada to tpc 2012 ms 23572 ur BM05326-2 if this helps. I am concerned about these tires and the possible problem they may have. They are not to the point, wear wise, that I would buy a new set. Would like to know what you think amd how you view this issue. Please feel free to call or email me if you have any questions. I had talked with Mr. George gillespie and he advised me to fill out this questionaire, and he found this issue interesting. Thank you for your attention. Yours truley, mike grudt
There were two tires that failed. The first Firestone tire was a replacement. It was installed at 3000 miles. Da432T V611 B1C 2800. The second tire that failed was a Firestone tire R4, LT245/75R16 E, dot da432tvn11B1cc07L3200. The problem was discovered prior to full failure. It appeared to be a broken belt or partial tread separation.
Tire began vibrating at 50mph. Inspection of tire revealed no lost balance weights or bulge. Upon continuing journey, tire blowout occurred within approximately 25 miles. Dealer has refused to replace tire or fix fender damage and GM customer assistance division created claim # but will not return phone calls regarding status of claim.
While driving down the highway, consumer ran over a small nail, consumer stated the puncture was extremely small that should not have ruined the tire beyond repair, consumer stated on the second occasion a chunk of the tire came off, as consumer was driving no more than 43 mph, and once again the tire was damaged beyond repair, consumer feels that tires should not be ruined under such small circumstances.(no tire info given)
While driving, seat belt becomes very tight, giving a feeling of clostraphobia. Took vehicle to dealer. Consumer stated tires vibrated at a speed of 45-50, consumer was informed that the tires were out of round, also when the vehicle is driven for awhile, it seems to miss speeds, when making hard turns in either direction, there is a whining noise coming from the steering, and in cool weather the steering is hard to turn, also the service engine soon light illuminated and the vehicle would stall while driving.
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- Spicewood, TX, USA