This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We purchased our 2001 Chevy Silverado 3500 diesel dually truck in February of 2006. In may of 2006 we started having trouble with our brakes. When we were coming to a complete stop our brakes would give a little (like the ABS were kicking in). We took our truck to a Chevy dealer and they informed us it was our right front wheel speed sensor and the hub assembly. The cost would be $535 to replace the right front hub assembly and the brake stop switch. In investigating online we realized this was a very common problem and that there had been a recall on the speed sensor. In talking with the investigator with the NHTSA they informed me that the recall is only for the speed sensor and not for the hub assembly which contains the speed sensor. We currently have it in the shop and will be getting the old parts when we pick up the truck. Thank goodness that we were able to get it into the shop before we were injured in an accident like so many others or we injured someone else. I am very upset that GM is not taking more responsibility. I don't know much about trucks but I would assume something that contains an item that has been recalled would cause the whole thing to be damaged if left long enough. We did not know of the recall until after the truck was in the shop. I hope that GM realizes their mistakes and that I will recieve some compensation from them. We use our truck to do disaster response full time through a church organization and rely on the truck all of the time. We can not afford to be worrying if our brakes would hold up. I have always been a fan of Chevy but now I am unsure of our safety.
From November, 2004 until fixed in March, 2005 had repetitive episodes where anti-lock brakes came on at low speeds of around 7-8 mph. This led to several very near accidents on the military base I work, parking lots and on the city roads. Luckily no one was ultimately injured before the problem was figured out to be the anti-lock brake system sensors. They were fixed by dealer at price of $598.40. A recall was released on this problem in Canada and in the us (GM recall 05068) in December, 2005. This vehicle was purchased from O'connor Chevrolet in rochester, NY in November, 2003. A claim was filed with Chevrolet (file #1-409354542) and was denied because the vehicle was not purchased by me in Canada and I didn't live in Canada. This vehicle was purchased from a Chevrolet dealer in New York state with a now known defect that nearly caused several accidents to me and my family and now Chevrolet will not pay for the repair stating it is not covered by the us recall. If it is the same defect in all the vehicles and the truck was purchased from a Chevy dealer it should be honored. Chevy nearly killed me and my kids several time by their negligence in manufacturing and should pay for the repair needed to fix their faulty product.
Copy of email sent to GM: I recently contacted a local dealer concerned about my ABS system engaging at low speeds. He notified me that there was in fact a recall on the truck in Canada and certain states in the us for corrosion problems around the ABS speed sensor. He also informed me that he could not perform the recall since the truck was built and initially sold in Canada. He then gave me GM "800" number to call, which I did (ref#1-409390276). She also informed me that my only option was to have the dealer perform the necessary recall and then submit the receipts to GM for "possible" reimbursement. I have since removed the ABS fuse from my truck and am currently driving the truck with this feature disabled to prevent from hitting someone or something. I plan to replace the front brakes and rotor soon and I'll see if I can clear the debris problem myself. I sat and tallied the cars I've owned the last 30 years and came up with 6 different cars/trucks. As far as a historical reference this truck has been pretty good as far as typical american vehicles go. I've only had to replace the ABS modulator ($1000), the rear brakes and rotors ($200 my repair), and the driver side door window drive mechanism ($200). All this with less than 60000 miles on the vehicle. There's been a severe draft on the passenger side since I bought the truck (bought one year old with 20K miles). Hmmmmm. I wonder why my other two vehicles are Toyota Camry's and my next truck will probably be a Toyota as well. Thanks for the memories. Jeff.
2001 Chevrolet Silverado brakes malfunction when attempting stop at slow speeds. When I apply the brakes at slow speeds the truck stutters like the ABS system has gone active and it is very difficult to stop the truck. I have nearly hit other parked cars and my garage door on several occasions. Getting to the point where I'm afraid to drive the truck any longer.
- Lowell, MI, USA
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: the contact stated while applying brake pressure at 5mph or less, there was an increased stopping distance and the ABS activated. Although the dealer was alerted, the vehicle was not inspected. There is a NHTSA recall, #05V379000, regarding the antilock brakes. The VIN was not included in the recall.
Consumer complaint regarding the 2001 Silverado ABS feels as if they are activating when applying brakes. The consumer was informed that due to the state in which he lived, his vehicle was not included in the ABS recall.
: the contact stated the ABS engaged at 5 mph and below. As a result, the stopping distance was increased. There is a NHTSA recall, # 05V379000, concerning the ABS. The vehicle has the same problems as indicated in the recall; however, is not included because of the VIN. The dealer repaired the problem at no charge.
: the contact stated while applying the brakes at less than 5mph the ABS activates. During the activation the vehicle stopping distance is increased. There is a NHTSA recall, # 05V379000, regarding the ABS. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN.
I own a 2001 Chevrolet Silverado [xxx]. I have experienced brake loss with the pedal going to the floor with no braking action. The dealer has changed the master and done other work. None of this has corrected the loss of braking. This condition has been recognized under nhtsarecall 05V379000. This does not include my vehicle, although I have experienced the trouble described in the recall. I want the recall extended to include all vehicles of this type. Updated 07/16/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
: the contact stated while driving at various speeds and applying brake pressure there was a grinding noise. There is a NHTSA recall, # 05V379000, regarding the service brakes hydraulic antilock. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. Updated 4/6/2006 -
: the contact stated at speeds below 10 mph, the ABS activated and the brake pedal went to the floor. There is a NHTSA recall, # 05V379000, regarding the antilock brakes. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN.
2/10/06- letter from GM denying recall on 2001 Chevy Silverado truck, reference recall notice 05V379000. 4/9/03 - took vehicle to authorized GM dealer with concern that ABS brakes malfunctioning. They replaced 4 wheel drive hub because no code showed on brakes. 9/17/03 took vehicle back to authorized GM dealer for same problem, they verified and replaced low speed sensor. 1/30/06, sent letter to GM customer service with information on repairs and notified them that they hadn't sent us a recall notice. These brakes have been repaired at the dealer and at a private repair shop and they still pulsate and fail at low speeds.
: the contact stated while driving 10 mph slowing to a stop the antilock brakes activated causing an increase in stopping distance. There is a NHTSA recall, # 05V379000, regarding the service brakes hydraulic antilock. The vehicle has the same problems as indicated in the recall, however it is not included in the recall due to the VIN. Updated 3/20/2006 -
: the contact stated the antilock brakes engaged at 10 mph. There is a NHTSA recall, # 05V379000, regarding the antilock brakes. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. Updated 3/20/2006 - the ABS would activate resulting in extended stopping distance. When applying the brakes the vehicle would shudder and just before the vehicle would stop there was a load groan. The brake pedal would push up on the driver's foot ten the vehicle would lurch forward before the vehicle would stop.
ABS engages whenever vehicle is brought to a stop. GM has already recalled vehicles with same year and model as my truck, but has refused to repair my truck even though I live is a "recall state".
: the contact stated while driving at low speeds 3 to 5 mph the ABS activated, which caused the vehicle to have longer stopping distances. A recall letter was received in the mail however; the manufacturer determined the state was not included in this recall. There is a NHTSA recall # 05V379000, regarding the anti-lock brakes. The vehicle has the same problem as indicated in the recall, no repairs have been made. Updated 03/03/06.
: the contact stated the ABS activates below 10 mph. There is a NHTSA recall, # 05V379000, regarding the anti-lock brakes. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. Upon inspection of the vehicle, it was discovered both ABS speed sensors were faulty. Updated 03/03/06.
: the contact stated the vehicle's ABS engaged at speeds of 5mph or less resulting in increased stopping distance. The contact discovered a recall 05V379000 concerning the anti-lock brakes online. The contact took the vehicle to a local dealer for inspection, but was informed the VIN was not included in the recall even though the vehicle is currently in a "salt belt state." Furthermore, the dealer refused to inspect or repair the vehicle and allow the contact to request reimbursement if the VIN became included in the recall. The manufacturer was alerted and referred the contact to another dealership in the area for inspection on Monday. Additionally, the contact was concerned the recall remedy would only provide a temporary remedy to the braking problem and should be broadened to included the replacement of parts rather than simply cleaning and adding rust inhibitor.
: the contact stated the ABS activated at speeds of 20mph or less, and the stopping distance was increased. There is a NHTSA recall, # 05V379000, regarding the antilock brakes. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. Although the problem persisted, the vehicle was not seen by a dealer.
A D V E R T I S E M E N T S
- Waco, TX, USA