This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chevrolet Silverado. While driving at approximately 15 mph, the brakes failed when the brake pedal was depressed. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 168,523.
The contact owns a 2000 Chevrolet Silverado. While driving at 35 mph, the ignition failed and caused the key to fall out of the ignition cylinder. The contact stated that the failure occurred on several occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified and the contact was referred to NHTSA. The failure mileage was 150,000.
All gauges erratic function. Never know when I run out of fuel. Only can reactive fuel reading, some of the time is to be on the road, take foot off of accelerator, drop into neutral and drop it back into drive; fuel gauge may read for a while. Hazard warning switch will not cancel to the home position and if it does cancel the relay keeps clicking. Turn signal remains unaffected for signaling a turn.
The contact owns a 2000 Chevrolet Silverado. The contact stated that after turning the key to the off position, the engine continued to run. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage and VIN was not available.
Truck had hard time starting when cold for 2 weeks prior to truck not starting at all. Took truck in was told fuel pump shorted, melted wire harness and fuel pump module melted. Half of engine compartment wire harness melted also. Was told by mechanic we were very lucky that the truck did not explode. This is to cost $1800 in repairs.
- Clinton Township, MI, USA
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: the contact stated the electrical gauges are intermittently failing and giving incorrect readings. The gauges work at start up in the mornings, however after the vehicle warms up, the gauges malfunction. The dealership has been contacted. The dealership personnel informed the contact they could determine the problem.
The contacts complained about electrical problems. The dashboard board gauges were incorrect. This happened every time that the vehicle was in use. Every light on the dashboard came on. The electrical problems have been happening for the past week. Also, he vehicle experienced starting problems. The vehicle sometimes will not start the first time when trying to start it. The contact has to wait about 20 minutes then start the vehicle again. The battery has been checked and it was charging. This has been an intermittent problem for a year. She spoke to GM, and they said to take the vehicle to the dealer for diagnostic testing. She has not taken the vehicle to a dealership at this time.
Dt contact states fuel gauge works erratically or not at all. Contact feels it may be a short circuit. The contact would not have the work done because the dealer would not warrant the work.
While applying the brakes, the vehicle jerked and vibrated uncontrollably. The consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. The mechanic determined that the front rotors rusted, and needed to be replaced. The brake problem was continuous front and back since 5958 miles. Chevrolet would not replace the brakes. The calipers were leaking, the security light had come on three times when the vehicle was in motion with the key, the reluctor ring/sensor was out of adjustment caused by rust, and the driveline made a clanking sound. GM had been made aware of the problems.
This occurred on Saturday, 1/31/04. Vehicle make: 2500 Chevrolet Silverado, 3/4 ton, 6' bed, 6L engine description: I had to make a tight right hand turn from a gas station onto the main road in syracuse, New York as opposing traffic was coming at me. After I completed the turn and started to head South on the main four lane road I immediately found out that the power steering was quite rough. Quite rough was not the word for it as there was no power steering! about a block from that point I had to brake and found out that there were no power assisted brakes on the vehicle. No idiot lights came on at all and this presented quite a serious problem especially with the snow plow attached. Both the fluid in the master brake and power steering cylinders were right up to normal levels and the serpentine belt was relatively new and intact! trust me that I am not happy about this at all from a vehicle that has only 30,000 miles on it and has been plagued with various major problems throughout its somewhat youthful history including two (2) full brake jobs to date. I'm just thankful that no one was hurt including myself. I want this letter to be relayed to the Chevrolet zone manager and I would like their input on the issues that have been presented. As a consumer there is no way that both the power steering and brakes should have gone at the same time, plus, the fact that there were no indications of a major problem from the message center or dashboard. There very easily could have been a different ending to this story especially with the type of winter weather and road conditions we have been having as of late here in upstate New York.
While driving at 20 mph, the consumer noticed that the dash board lights were simultaneously dimming and brightening. The door latches were also popping up and down. The consumer noticed smoke coming from the front of the vehicle. When the consumer opened the hood, the entire compartment was on fire. The vehicle was completely destroyed in the fire. The manufacturer and the dealer are aware of the problem.
The interior of the truck caught on fire and the vehicle burned up after being parked for 9 1/2 hours. It was undetermined as to where the fire originated. Chevrolet claimed that there were no problems with the electrical system, air bag, or system diagnostic module (SDM).
Total electrical system shutdown due to failure/activation of passlock security system on 2000 Chevrolet K2500 crew cab (7.4L engine/automatic/4X4) while vehicle is being operated at highway speed. Engine can not be restarted without bringing vehicle to complete stop and placing shifter in "park". loss of life, serious injury, and/or loss of property can occur during performance of bringing vehicle to complete stop without engine power available. Incident occurred twice and without warning on 8/29/03 while at highway speeds. Dealer attempted repairs on 8/31/03 with guidance from Chevrolet technical assistance. Suitability of repair not guaranteed by dealer. Owner requested dealer to disable passlock system. Dealer could not disable system and informed owner that Chevrolet corporate would not provide dealer with information on how to service, repair, or disable passlock system. Dealer and Chevrolet technical assistance determined that ignition switch could be at fault and causing voltage cutoff to passlock, thereby activating passlock. Dealer replaced ignition switch. Owner took possession of vehicle and drove 475 miles at which point complete electrical failure occurred on 8/1/03 and at highway speed. Vehicle was able to be restarted after bringing to complete stop, putting transmission in "park", and tightening battery positive electrical cable. Apparent cause of passlock activation was loss of battery voltage. Original diagnosis made by dealer and Chevrolet technical assistance incorrect - ignition switch not at fault. Repeated attempts by owner to contact Chevrolet customer assistance center on operational parameters of passlock system and disabling instructions unsuccessful. Owner notified by Chevrolet that "we (General Motors) will no longer address additional messages on this subject." Dealer cooperative, but also unable to assist further.
When the button for the dome light was pushed, the headlights went off. Dealer was aware of the problem. Ts the incident caused the consumer to run off the road.
While driving in dark dashboard light will not work, and head light switch had to be replaced seven times due to burning up. Also, starter had to be replaced. Alternator was also replaced, possible electrical problem.
A D V E R T I S E M E N T S
- Fresno, CA, USA