This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without any indication, front end of vehicle locked up, causing consumer to lose control of vehicle. Dealer was contacted, and stated that subframe needed to be replaced. The front differential was torqued sideways and broken apart, causing the frame to have 2 breaks, this caused the front to lock up, also prior to this consumer complained of a delay between the forward and reverse, when a bump was felt when accelerating, consumer also heard a clunk noise, dealer drained and replaced the transfer case fluid twice. The engine sputters in 4 wheel low and there is a whine noise or pulley noise from the engine. The front seat arm rest fell off. The left front daytime lamp was full of water due to the assembly being improperly sealed at the factory. The brakes pulsated and pedal felt soft, dealer stated the right rear caliper was sticking and the front and rear rotors were corroded badly, causing the brake pads to wear. The electric brake was inoperable, dealer installed a new plug, the wiring harness was badly damaged. The power windows were inoperable. The left door creaks due to front door link being loose. Consumer was informed that he was supposed to sign a waiver because of the plow being placed onto the extended cab, this was because the installation was not recommended, however the consumer was never informed of this until after the installation and the problems with the vehicle.
Under rated tow package. Truck rated for towing up to 7200 lbs. Tow package rated for towing up to 5000 lbs. Tow package purchased from dealer & install as orginal optional equipment. Buckley noticed discrepancy in towing capacity between truck & tow package after purchase. Buckley called GM customer service number. They told him not to worry about rating on tow package. It is okay to use. He has not used it.
Under rated tow package. Truck rated for towing up to 7200 lbs. Tow package rated for towing up to 5000 lbs. Tow package purchased from dealer & installed as orginal optional equipment. Buckley notice discrepancy in towing capacity between truck & tow package after purchase. Buckley called GM customer service number. They told him not to worry about rating on tow package. It's okay to use. He has not used it.
- Keller, TX, USA
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- Peru, ME, USA