This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracked dash. Common issue with 2007-2013 from a quick search online. Cracked right at air bag so worried if air bag were to come out shards of plastic would deflate air bag or hurt passengers.
I purchased this vehicle new from crews chevroet in North charleston South Carolina. The vehicle has less than 12000 miles. Approximately two weeks ago for no apparent reason I discovered a crack in the dash near the passanger air bag. I took the vehicle to crews Chevrolet and the service person stated it was probably due to the sun. I purchased GM's major guard extended protection and eventhough the dash is not listed under items not covered I was told the dash is not covered under the extended warranty. I have contacted Chevrolet customer service and am scheduled to have the vehicle inspected again on 27 May 2017. This is definately a product defect or material defect. I have read on the internet all the other cracked dash issues with GM/Chevrolet. At what point is GM/Chevrolet going to admit this is a defect and customers will see a recall? this crack runs right at the corner of the passanger airbag and I feel this is a safety issue.
Passenger side dashboard is cracked between the airbag cover and the front of the dashboard top panel. It turns out this is a problem others have noticed on these models as well. My concern is the proximity to the airbag. Other owners have posted photos of larger cracks and holes in the dashboard in this location. I don't want it to cause an issue with airbag functionality were there to be an airbag deployment event. I don't know how long this had been cracked but it was first noticed by my wife on 5/13/2017.
The dash on my 2013 Chevrolet Silverado 1500 has cracked just above the airbag on the passenger side of the vehicle. To me this poses a safety concern should there be a collision causing the airbag to deploy where the crack may puncture the airbag. The vehicle was stationary, being parked just in front of my house when the crack occurred.
- Raleigh, NC, USA
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The dashboard has developed a large sharp crack in it about 9 inches long. This truck has been garage kept and has never been wrecked. It just appeared one day.
Dash cracked from corner of passenger air bag to corner of defrost vent. Concerned if air bag deploys dash fragments may cause bodily harm. Not sure if cracked formed during motion or sitting stationary.
I have two cracks on my dashboard.one crack is directly over my instrument panel, and the second is on passenger side off the left corner of airbag. This 2013 Chevrolet Silverado ltz C1500 has only 47,414 miles on it. This is obviously a defect by manufacturer. I baby this truck and keep it covered under my carport at my home. I drive a company truck on week days and my truck on weekends. These two cracks happened while truck was sitting stationary under my carport. Is there a recall on this, and will manufacturer replace at no cost to me.
Dash began to crack around the passenger airbag. I am afraid that the dash pieces can become flying projectiles in the event of an accident where the passenger or side impact airbag deploys.
The dash developed a crack at the left corner of the passenger airbag, which was identical to the one that occurred in our 2012 Chevrolet Suburban. The vehicle is in excellent condition, and extremely well maintained. Miles are at 32,000, but the factory warranty ran out at the end of may and Chevy refuses to cover the repair at 100%.
Has 28K miles on it and the paint has runs and clear coat peeled. Dash is also cracked giving serious concerns to air bag deployment causing flying depris. Dealer basically said your sol
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- Jacksonville, FL, USA