This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chevrolet Silverado 1500. While the vehicle was idling at a traffic light, the seat belt pretensioner deployed without warning. After the failure occurred, the air bag warning indicator illuminated. The vehicle was taken to lafontaine Chevrolet (7120 dexter ann arbor rd, dexter, mi 48130, (734) 680-8850) where the contact was informed that moisture may have caused the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Cracked dash above instrument cluster and at it bag. Started at 48000 miles. If in a wreck and air bag deploys shards of dash can fly through the air. Things can get down in instrument cluster and cause a short which can lead to a fire. Vehicle can be sitting in a heated garage and it keeps getting worse
The common dash crack in my 2012 Silverado with only 40K miles. I had a sunroof installed to let the heat out and my truck is clearly stored in a garage and the trucks dash still cracked. Its so bad the dash rattles when driving and im worried about the quality of plastic used on the dash that when the air bag deploys, that the dash will turn into sharp shards of plastic headed towards my passengers and I. I never expected suck a well taken care of vehicle with such low miles to have a cracked dash and [xxx] sure not a GM product. Toyota had the same issue but they fixed there issue. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My air bad light is on and my horn does not work. I called GM customer service. They said there was no recalls on my truck. She then told me I had to take my truck in to see if it has a recall. I ask her which is it, is there a recall or not? she said no recall but I had to go into service to see if there is a recall. There either is it isn't. I feel GM is trying to cover thier butts. Seems to me that they know of a problem but don't want to go public with it. I'm a 100% disabled veteran. I purchased this vehicle brand new 5 years ago, I only have 55K miles on my truck. I can't afford to pay for a problem with my truck especially if GM knows about it but refuses to own up to thier mistake.
When vehicle is in motion 5 pmh airbag on driver side becomes hot N cools off when when vehicle is turned off, can you fix this issue, it's doesn't show that it's recall but I feel un safe to drive it, my dealer says it's not on your recall list, pls advise me they told me it's a manufacturers problem.
- Corpus Christi, TX, USA
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Cracked dashboard at passenger airbag causing a potential airbag deployment issue. I noticed this while cleaning said dashboard. No items were ever stored on the dashboard. Dealership quotes $1250 to repair same.
The dash in my 2012 Silverado truck has cracked on it's own in front of the passenger side airbag. This is a known defect to consumers(just do a google search) with a safety concern that if the air is deployed, the cracked plastic could get blown off and become a deadly projectile.there is no aspect of this that can or should be considered safe.
The dash has a crack above the passenger side airbag. The crack is completely through the entire piece of plastic so it makes me concerned to drive the vehicle if it were involved in an accident I am not certain that there wouldn't be plastic flying throughout the cab of the truck. The truck has just over 60000 miles and we were told it is out of warranty therefore the estimate to repair is $1004
I noticed yesterday that the service air bag warning came on. Didn't think anything of it. Got in there this morning 7/15 and was driving down the road and it did it again. This time all of the electrical went out for a minute including the speedometer. Couldnt even turn my ac on or off. Called the dealership we got it from and they told me I was looking at a 2 week wait but I could drop it off on 7/18 and they would get to it.
The contact owned a 2012 Chevrolet Silverado 1500. The contact stated that the front driver and curtain air bags abruptly deployed while driving 55 to 60 mph in rainy weather. The contact lost control of the vehicle and crashed into the median. The contact suffered injuries to his knees, elbow and ribs, which required medical attention. The vehicle was destroyed. A police report was filed. The manufacturer was not notified. The VIN was invalid. The approximate failure mileage was 35,000. Updated 08/02/16 updated 08/09/16.
"takata recall", I have a crack in my dash that is located right next to passenger side airbag. This is a safety hazard because my dash will continue to crack that will cause my passenger side airbag to fail when it will be needed to protect passengers that ride in my vehicle. I have done a lot of research on this topic and General Motors knows that this is happening and they won't do nothing to fix it. My vehicle was stationary in my driveway when I heard a loud pop noise which I notice that my dash had cracked.
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- Pinckney, MI, USA