This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
my frame is rotting out there is a section missing by gas tank. i checked on line with other people and a lot of people have same problem i know totyota had problem and had to replace frames.gm should have too. please help. thank you
Complete structural failure of chassis (Frame). Upon inspection on a mechanics lift the frame is cracked in several places and due to the undersized structural components and type of steel resulted in extensive corrosion. All components of vehicle depend on structural integrity of support frame. The frame has been inspected by several mechanics. All suspension components attached to vehicle frame are in serious jeopardy of failure. Several other Chevrolet truck owners have total losses of vehicle value to to undersized structural frame and extensive corrosion. This is a manufacturer's defect, its similar to building a house on a weak foundation.
Frame of truck rotted. Went to change shocks and it fell right off. Removed the bottom bolt on the shock and the 15 lbs shock fell to the ground with the top bolt still attached to the frame.2 years ago had to replace the the hitch due to rusted out Glad I was not pulling my 6000 lbs camper down the highway. The frame is so badly rotted it is unsafe to drive down the road. Not surface rust holes the inside of frame is rotted both sides. Unsafe to drive. Owned this truck for 9 years.
This vehicle has a frame that is rusted far beyond what you would normally expect. The same problem is listed in other complaints here and elsewhere online. The passenger side running board fell off because the frame it was attached to was so badly rusted.
My 2011 Silverado has a very clean body, but the frame is completley rusted out. If you Google frame issues on these trucks you will see that many people are having the same issue and GM is doing nothing about it. I think GM should have to buy back these trucks as my truck went from being worth $12000 to being worth nothing
- Decorah, IA, USA
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The truck brakes or something locked up and cause me to crash the truck. Police report was filed and insurance company has appraised the truck. No warning lights or anything came on.
The frame is rusted very bad. I took it to a shop to see if it could be repaired and was told that it can't be repaired it will have to be replaced. This is a 10 year old truck the frame should not be rusted. I have additional photos. It is rusted down both sides of the frame
I purchased a 2011 chevy silverado on 3/16/20 from a car dealership. 69k miles when purchased.88k now.I recently went to have a fuel pump repaired that happened out of the blue and was told that the frame is completely rusted out. I looked online only to discover that this is a ongoing problem for these trucks. Makes no sense how I have a truck I owe 14k on and now find out my frame is rusted to the point I could have a accident.
My front driver side top control arm broke when I hit a pole on the rear of my truck. It snapped off at the ball. I was in a parking lot and side swiped a pole at about 5 mph. Should not have snapped a part in the front of the truck! there is a massive amount of corrosion under my truck. Even behind the rear tail light which shouldn't have been exposed, there's rust. This truck has more rust that trucks that are 30 years old.
The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving approximately 60 mph, the front driver's side wheel collapsed. The vehicle was towed to the dealer for diagnosis. The technician stated the front driver's side ball joint and retainer bar were fractured. The vehicle was deemed as destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000. Updated 01/23/14 the consumer stated the ball join guide and rod broke. Updated 01/14/14
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated when he put the vehicle in gear it made a very loud clanging sound. The vehicle was taken to a dealer for diagnostic testing and was told that was normal since all of the new GM vehicles made that noise. The failure recurred repeatedly became progressively worse over time. The contact also stated that the frame and suspension had extensive rust on it. The dealer advised the contact that the rust was not a problem. The manufacturer was notified of both failures but offered no assistance. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 40,000.
The contact owns a 2011 cheverolet Silverado. The contact stated that while driving up a dirt hill at approximately 2mph the contact stated the lower control arm snapped. The vehicle was towed to a dealer who diagnosed that the front axle needed to be replaced. The manufacturer was made aware of the failure and stated the vehicle was not included in any recall. The vehicle was not repaired. The approximate failure mileage and the current mileage was 15,000. The VIN number was not available.
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated while driving 65 mph, the front end of the vehicle and wheels began to shake violently when the brakes were applied. The vehicle was taken to an authorized dealer who stated the front rotors were out of round and turned downward. The brake rotors were repaired but the vehicle continued to shake violently. The manufacturer was made aware of the failure. The failure mileage was 6,976 and the current mileage was 14,000. The consumer stated the vibration is still present in the front end. The consumer was informed the tires were wearing prematurely. Updated 05/17/12 updated 06/05/12 updated 06/06/12 updated 06/11/12. Updated 06/26/12 the consumer stated he continues to have problems with the brakes. Updated 06/10/13
#1. vehicle accelerates when letting off gas, even while going uphill the vehicle will accelerate. You can go up a steep hill without touching the gas. Brought the vehicle to the dealership they replaced, the throttle body, gas pedal assembly. They reinstalled the original parts and told us that this was normal. We drove other 2011 Chevy Silverado's which did not do the same thing. The dealership told us that all the 2011 Chevy Silverado's accelerate on their own. #2. there is a clunking noise from the rear when driving over bumps. The dealership said this is normal backlash, and did not do anything.
Rear axle has a gvwr of 3950 lbs the vehicle a 2plus 1 rear spring pack, 3 different spring suppliers rate this spring pack at 1425L or 1500 lbs each for a combined rate of either 2850 or 3000 lbs per pair. Which makes the factory rating of 3950lbs either 1100 or 950 lbs higher depending on the spring supplier. Using the industry guideline the weakest component controls the gvwr is being violated by Chevrolet I have a truck marketing institute certificate in this area and a cd from Michelin verifying the weakest component controls gvwr.I asked Chevrolet for replacement springs from another model that has a combined rating of 4050lbs 100 lbs above there 3950 lb axle rating. This issue has caused trailering problems but Chevrolet refused this is a safety issue the springs I requested would correct the problem can you help? I can supply further information if needed thank you
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- Kearny, NJ, USA