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Chevrolet Recall N212328800: Passenger Frontal Air Bag Inflator May Explode
2011 Chevrolet Silverado 1500 Hybrid
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Air Bags — Frontal — Passenger Side — Inflator Module
- Summary
- General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Actions
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- Documents (42)
- ISSUED Interim Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated V3
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls VINs Re-opened for Additional Service
- Miscellaneous Document - Product Vehicle Information Spreadsheet
- Safety Bulletin - Product Safety Recall Announcement re N212328800 Front Passenger Airbag Takata Inflator - Priority Group 10
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- ISSUED Interim Owner Notification Letter(Part 577)
- Recall Acknowledgement
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328800 - Front Passenger Airbag Takata Inflator Priority Group 10
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re Safety Recall N212328800 Front Passenger Airbag Takata Inflator Priority Group 10
- Defect Notice 573 Report
- Manufacturer Notices(to Dealers,etc) - Front Passenger Airbag Stop Sale Announcement
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328800 Front Passenger Airbag Takata Inflator Priority Group 10
- Manufacturer Notices(to Dealers,etc) - Dealer Frequently Asked Questions re GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328800-02 Front Passenger Airbag Takata Inflator Priority Group 10 Parts, Warranty Information and Service Procedure Revision
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall PN 84304240 GMT 900 Air Bag Inflator Pallet Orders
- Safety Bulletin
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6 Heavy-Duty Part Information
- ISSUED Owner Notification Letter(Part 577)
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328800 Front Passenger Airbag Takata Inflator Priority Group 10
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Safety Bulletin re N212328800 Front Passenger Airbag Takata Inflator - Priority Group 10
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328800 01 Front Passenger Airbag Takata Inflator Priority Group 10 Revised Inflator Return Instructions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall ...
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Recall Quarterly Report #2, 2021-3
- Recall Quarterly Report #1, 2021-2
- Recall Quarterly Report #3, 2021-4
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328800 Front Passenger Airbag Takata Inflator Priority Group 10
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328800-03 Front Passenger Airbag Takata Inflator Priority Group 10 Customer Letter Added
- Safety Bulletin
- Manufacturer Notices(to Dealers,etc) - Dealer Message re air bag inflator.
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Reminder: Air Bag Serial Number Required on Air Bag Safety Recall Claims
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