This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard on front passenger side around the air bag panel is cracking in multiple locations. Vehicle is garage kept although exposed to sunlight during daylight hours while at work.
Very upsetting that GM had to have known takata air bags are installed and we were never informed. I would have never known my vehicle wasn't safe, if I wasn't on this site researching safe car for my teen to drive. I would like to know exactly when our life's are important enough to have recall letters sent" should we all go out and purchase face shield helmets for the family while we wait?????" I also read complaints regarding cracking in dash panel. I too have hairline cracking driver's side where airbag is installed. Please send recall letters as I called my local dealer and was told nothing can be done till I receive the actual letter. This new bulletin was posted months ago. It's now August 2016.
Cracking on the dashboard of a very well kept low mileage truck. Worried about safety around passenger air bag as well as the quality of the vehicle in general. A sunshade has been used since day one and the truck has never been off-road or in a position to where this should happen. GM should be held liable and fix this problem. Now a $49,000 truck seems very cheap and am worried about the safety of passengers.
- Hudson, FL, USA
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Cracking dash. Has been replaced two times now. Cracks have occurred in the same places both times and similar to the thousands of photos online when searching for GM cracked dash or a similar variant. Cracks expose mechanical parts under the dash and are brittle but very sharp when separated from the dash. Date entered was today but instances started in 2011 and then approx 1 year after the first replacement. Last replacement took place in March of 2016.
One morning, my daughter and I was getting in the truck so I could drop her off at school. We got about a mile down the road and started hearing a rattle. Once we made it to a stop sign, I looked around in the truck and found the problem. There are 2 cracks going down the right side of the gauge cluster on the dash. As well as another crack on the left back corner of the airbag on the passenger side dash. I'm very particular about my truck. I keep it very clean. I've never placed anything on the dash/window area to cause the cracks. That morning it was cold out, probably around 30 degrees. It was very discouraging that when I called to ask about the replacement, (during that time, I still had my warranty from where I had bought the vehicle) I was told that it would not be covered, and would need to be paid out of pocket. I was raised as a Chevy man, I believe they make amazing vehicles. For this not to already have been an issue to had fixed due to the large amount of people having the same issue is outrageous. It is obviously a safety issue. Since the entire center dash is weak from being cracked on each side, I feel it could potentially cause the airbag to fail in the front or even worse is injure who is sitting in the middle seat in the back. (daughter sits in that spot due to age.) please, do something to fix this issue. It's clear that it's a problem and it could potentially save a life by being proactive about the situation. Chevy has always been dependable, don't let your loyal customers down.
I own a 2011 check Silverado I clean my truck regularly an take good care of it I have less then 50,000 miles on it. I found a crack in my dash running from the corner of my passage airbag. I feel that it's a big safety hazard considering if someone crashes into me and the airbag deploys jagged chunks of dash could possibly impale myself or my pregnant wife. I did some research an seen that thousands of Chevy models are having the same issue because of manufactorer negligence an I feel that this is enough of a safety hazard to where something needs to be done about this.
Cracked passenger side dashboard. Picture shows the crack just beginning from the airbag area to going towards the vent. This is a known issue in GM vehicles, my truck is a 2011 model.
My 2011 Silverado dash is cracking in several place and im only the second owner of the truck. I feel sharp piece of plastic could become hazarders during a crash.
The dashboard cracked on the passenger side of vehicle near the top left corner of the passenger side air bag. Dealership would fix the issue but only at full cost to me, even though I expressed the concern I have how if the airbag were to deploy the sharp edges of the cracked area may not allow the air bag to work properly. I.e. could puncture the airbag. Also shards of the dashboard could cause harm if airbag were to deploy
Dashboard has developed cracks on the passenger side along the top by the airbag. Dashboard also had developed a large crack on the driver's side by the behind the instrument cluster. These cracks have been developing over the past 6-8 months.
On both the passenger and drivers side, the dashboard is cracked. On the passenger side the crack is located near the airbag and in the middle on the drivers side near the hump.
A D V E R T I S E M E N T S
- Riverside, CA, USA