This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owns a 2011 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the rear-end of the vehicle would bounce while driving over speed bumps or potholes. The vehicle was taken to an independent mechanic, who diagnosed that the sub-frame was improperly coated. The contact was informed that the sub-frame needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000. The VIN was unavailable.
The contact owns a 2011 Chevrolet Silverado 1500 equipped with Goodyear Wrangler sr-a tires, size: P265/65/R18 (na). While driving 65 mph, the vehicle began to shake and rumble. The contact replaced the rear passenger side tire with a spare tire. The contact also stated that the molding around the rear passenger wheel well was damaged. The tire was the original equipment. The dealer and manufacturer were not contacted. The tire failure mileage was unknown and the vehicle failure mileage was 136,000.
The contact owns a 2011 Chevrolet Silverado. The contact stated that the dashboard was cracked above the passenger side air bag. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
- Kingsport, TN, USA
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The dash surrounding the air bag on the passenger side of the vehicle cracked. Don't know how this will affect the operation of the air bag in case of an emergency.
The truck I purchased has a max towing package that is supposed to safely tow 10,600# in crew cab configuration. I have a 28' pace daytona trailer that weighs under 8,000# as I tow it. At approximately 50 mph, the truck has a very severe sway issue. It is frightening to drive as the trailer starts shifting the rear of the truck back and forth. I have not had an accident with the truck as yet, but I feel the situation is very dangerous. I have contacted Chevrolet customer service in Michigan to ask for assistance with this issue. They say they have no information that can help solve my problem. I was instructed to bring the truck and trailer to lone star Chevrolet in houston where I purchased the truck. Several visits there and talking to several service people has yielded no help. I was told that the truck can't pull a trailer of that physical size. Oddly enough, the 2012 model truck advertises a new sway control feature. This 2013 brochure ever depicts a scene of the trailer swaying as mine does, with a box type trailer in the add. Since Chevrolet claims it has no history of this being an issue, I felt that I should notify someone of this unsafe situation with this particular vehicle. Thanks for allowing me to share my problem with someone who might research this issue and try to prevent a serious accident.
2011 Chevrolet Silverado. Consumer states transmission clunk and a leaky (water) drivers cabin and expresses discontent in regards to GM the consumer stated the vehicle has been to the dealer 3 times for the transmission noise. The consumer stated GM bought the vehicle back and furnished him with a new vehicle. However, there was no heat in the vehicle. It was discovered the inlet hose was installed upside down during manufacturing. The consumer also stated the new truck also exhibited the same transmission problem. Updated 04/08/11
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- Grand Rapids, MI, USA