This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet Silverado. While attempting to remove the spare tire from underneath the vehicle, the spare tire failed to move. As a result, the contact had to fracture the wire cable that held the tire in place. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.
Spare tire hoist bracket broke and spare tire was swinging loosely under rear of truck. Further investigation revealed several stress cracks in bracket surrounding the bolt hole. If tire bracket would have broke off tire would drop to pavement and become a road hazard. Sources at dealer indicated they had no bulletins on this item but knew of some people who had lost their spare tires. I still have the parts.
I have a 2010 Chevrolet 1500 pickup truck and after returning from lunch noticed the spare tire hanging loosely on the underside of the truck bed. After trying to use the jack handle to tighten it back up which failed I lowered the tire via the jack handle and proceeded to view the hoist. The hoist is held up by a single bolt to the undercarriage. I removed the bolt and found that the metal surrounding the bolt had several stress cracks and 2 new fractures. I removed the unit and have it currently. I called a dealer and asked if they had any issues with the hoist and they said they had not but a couple of people had lost their spare tires. I took the unit to the dealer and they said no bulletins were out on this issue and could not help me. I think GM has a safety issue with this part (25974843) as it was replaced in 2013 with 20870067. If this bracket fractures completely the entire 100 lb tire will drop down off the back of the truck and become a serious road hazard. I would be happy to send the unit to you for analysis.
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that the spare tire was 17 inches and all the other tires were 18 inches. The manual indicated that a 4 wheel drive should not be used when the spare was on the vehicle. The contact was concerned that when the 4 wheel drive was engaged with a spare, the vehicle would not function properly. The current and failure mileages were approximately 1,500.
- Rockville, IN, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- East Burke, VT, USA