This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Frame under truck bed totally rusted, cracked and broken in numerous locations. Gas Tank is hanging by a rusty thread! This problem should have been a recall. My $20k truck is now worth scrap value!!
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while attempting to service the vehicle, he discovered corrosion throughout the entire suspension. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.
- Bellville, OH, USA
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Frame cross member has broken off on one side where the shock mount is located. Cross member is now rest on fuel tank that it is supposed to support which could possibly rupture.
Within a year after purchasing my truck I began noticing rust everywhere on the frame and underbody. Each year the rust progressed getting more severe. Year 3 I had my truck in for service and a recall at my local dealership. I spoke in detail with the service manager about how bad the rust on the underbody components and frame where and check for any recalls / bulletins. Well like the tens of thousands other 07-14 Silverado owners I was told it wasn't covered and to "salt away" or other measures to keep the truck free of salt during the winter months. What? you've got to be kidding I thought. I even showed the thousands of complaints that could be found across the internet. Unfortunately he was aware of the rust problem, but his hands were tied, as GM refuses to acknowledge or except responsibility for the obvious defect in their steel frames and metal. Unless GM posts a recall or bulletin regarding the rust issue the dealerships hands are tied. Now at year 8 my truck looks as new as the day I bought it with only 68,000 miles. So as long as you don't look underneath! just 3 months ago I had my truck in to have my brakes done. The same service manager whom I know personally called to inform me my truck was ready for pick-up and asked me if I routinely drive my truck on the beach due to how bad the rust had advanced on the frame and entire underbody!! which of course I do not! something has to be done about this! as I cannot afford a new truck at todays prices. Nor should I have to after taking great "showroom" care of my truck. This will eventually lead to frames and/or underbody components failing during operation, causing serious bodily injury or even worse, death.
Submission from constituent re GM issues (full document not imaged). The consumer stated the check engine and traction control light illuminated. The #7 cylinder and head gasket were replaced. The right rear spring was broken. The vehicle was consuming excessive amounts of oil. The vehicle would accelerate, when the consumer was attempting to slow down and the number 1 and 3 cylinders were mis-firing.
Spare tire hoist bracket broke and spare tire was swinging loosely under rear of truck. Further investigation revealed several stress cracks in bracket surrounding the bolt hole. If tire bracket would have broke off tire would drop to pavement and become a road hazard. Sources at dealer indicated they had no bulletins on this item but knew of some people who had lost their spare tires. I still have the parts.
A D V E R T I S E M E N T S
- Rochester, NY, USA