This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet Silverado K1500 ltz. The contact stated, while driving 50 mph, he crashed into another vehicle. Because the airbags did not deploy, the passenger hit her chest on the dashboard and was injured. The driver of the other vehicle was also injured. A police report was filed. The contact stated that both the seat belts and air bags were defective. The vehicle was inspected by a representative from the manufacturer who stated that the air bags would only deploy in life-threatening situations. The vehicle was taken to an authorized dealer who stated that there was nothing wrong with the vehicle. The vehicle was not repaired. The current mileage was approximately 8,000. The failure mileage was approximately 3,000. Updated 1/18/2012
The contact owns a 2010 Chevrolet Silverado 1500. The contact was driving approximately 55 mph when he applied the brakes but the vehicle would not stop. The contact was unable to stop the vehicle and was involved in a crash. The air bags did not deploy and the seat belts did not restrain the driver or front passenger in place. The front passenger was reported as injured. A passenger from the second vehicle was also reported injured. The police appeared on the scene and a report was filed. The vehicle was driven to the contacts residence and was not taken to have the failure diagnosed or repaired. The failure mileage was 3,100 and the current mileage was 6,300. Updated 02/03/11 updated 02/14/11
- Toledo, OH, USA
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- Chesapeake, VA, USA