This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shortly after purchasing my 2010 Silverado a small crack appeared on the dash by the corner of the passenger air bag. A month or so later another crack developed above the instrument cluster that is now (years later) a foot in length. There is a 3rd crack developing. I have 3 friends with similar trucks and these cracks occurred in the identical spot on their dashs. It has to be a risk to the airbag, or in any front impact. These cracks are sharp and right in the driver and passengers face. After searching online I have discovered it is a widespread issue.
The dash has cracked on the passenger side of my 2008 GMC 3500 dually. The crack is in between the air bag and the windshield. The crack is about 1" to 1 1/2" long. The crack appeared while the truck was sitting outside.
"takata recall". the truck has a big crack in dash above instrument panel. Truck has 35500 miles on it and is always stored in climate controlled shop. It happened while being stored inside shop. Never sets out in the sun and has never had armorall protectant on
The dashboard around the instrument cluster as well as the passenger side airbag has developed large cracks due to poor made products or poor manufacturing processes. Due to the explosive nature of the airbags as well as the location of the cracks on the dashboard, I fear the airbag will go off in a front end collision causing sharp plastic pieces from the dashboard to unnecessarily injure me and/ or my passengers.
Cracks have formed along the dash board on both the driver and passenger side without any sort of event happening that would lead the cracks forming such as an accident, etc. The cracks on the passenger side are around the passenger airbag that seems to be an safety issues if the airbag deploys. The cracks lead to sharp edges that could either break off and cause sharp plastic pieces to fly at the passenger in the event of airbag deployment or the sharp edges may puncture the airbag causing it to not perform as needed to protect the passenger. After talking to the Chevrolet body shop and reading several other complaints, this issue is common not only in the Silverado but according to the body shop manager, it stretches across all GM platforms such as the escalade.
The interior dash panel on my Silverado 1500, 4X4, crew cab has cracked behind the instrument cluster causing a loud rattle when going over bumps. The dash panel has also started to crack at the passenger side air bag location and I feel this could be a very dangerous situation if the airbag were to deploy, causing plastic dash parts to dislodge and hit occupants.
The contact owns a 2010 Chevrolet Silverado. The contact stated that the dashboard was deteriorating and there was a one-inch crack located above the front driver side air bag. The vehicle was taken to a dealer, who diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
The contact owns a 2010 Chevrolet Silverado. The contact stated that both interior door handles became detached. The contact also mentioned that vehicle became difficult to steer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failures. The failure mileage and VIN was not available.
The contact owns a 2010 Chevrolet Silverado. The contact stated that while rotating the door handle on the interior driver's side door to exit the vehicle, the door handle became detached from the door. The contact took the vehicle to the dealer but the vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 22,471.
Spare tire hoist bracket broke and spare tire was swinging loosely under rear of truck. Further investigation revealed several stress cracks in bracket surrounding the bolt hole. If tire bracket would have broke off tire would drop to pavement and become a road hazard. Sources at dealer indicated they had no bulletins on this item but knew of some people who had lost their spare tires. I still have the parts.
The front driver side window regulator cable frayed and had to be replaced. The window has always been used in a normal fashion but should not have worn so soon. Being defective so soon made it very difficult to locate a replacement regulator and took me two weeks to locate one that was not special order.
A D V E R T I S E M E N T S
- Nixa, MO, USA