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TSB Document:

Affected Component: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Summary
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.  

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Date Published
NOV 05, 2020
NHTSA TSB #
10184098
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