This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. Trucks start/stop delays. When in traffic or crossing over lanes the truck fails to turn back on/start. When the truck does turn back on, the truck jumped forward almost sending me and my family into on coming traffic. 2. When trying to start the truck the starter will turn over constantly not turning on the truck (motor is turning over). The starter will time out after about 20+ seconds. The starter does this when auto start/stop is activated, so we get stuck in traffic almost causing accidents.
Engine suddenly began to run rough and slowed substantially while driving. If this occurred at highway speed, it could have presented a safety risk. Multiple check engine lights and error messages appeared at the time of the event - "service emissions system" and "65mph max speed" Dealer inspected vehicle and found a shorted wiring harness and fuel injector. The faulty parts were replaced
Anytime the weather gets colder than 32degrees Fahrenheit the DEF system freezes, which even if the tank is full makes the truck go into limp mode until it thaws out. The engine light pops on and off with no codes associated with it. Now the breaks and break lines are freezing when it gets below freezing. These are just a few of the reoccurring problems we-??ve experienced since buying the truck less than a year ago.
A squirrel chewed into the fuel line [Hose - GM (84871298), see: https://www.gmpartsdirect.com/oem-parts/gm-hose-84871298). This caused a fuel leak that could be directly observed only while the vehicle was running. On one occasion, however, a small pool of fuel appeared under the vehicle immediately after shut off. This part failure poses a fire and explosion risk. In addition, the wasted gasoline pollutes the atmosphere. The line was replaced at Lynn Layton Chevrolet of Decatur Alabama (invoice 608119). The part was inspected by Lynn Layton Chevrolet as part of that service ticket in order to determine the cause of the leak. To my knowledge, further inspection has not occurred. No warning lamps indicated the failure. The problem was detected by observing the trail of fuel when parking.
On Thursday Feb 18th is was snowing when I left work, drove around the beltway approximately 30 miles going on average 30-40 mph.no issues just bad roads. Right after I left the highway and turned on to a main road, I was approximately 1 mile on that road in the middle lane driving straight at about 25-30 mph when my new 2021 Silverado (5000 miles) loss power. The battery and check engine light came on with no engine power. As the vehicle was coasting attempted to get off the main road, but didn't make it due to the snow covered roads and slush. Ended up in a merge lane still in traffic and was almost hit numerous times. Tried to restart and get to a safe location, but when pushing the start button the Silverado would crank extremely long period of time and then final cutout. Was on the phone with on star where they put me in contact with the local police department who never showed and then left me a message they were coming out due to the inclement weather. Thanks. After talking with police dispatch on star setup a tow truck, but gave them the wrong address which was more than an hour away from my location. Once back on the phone on star stated they had to call the same tow truck driver/company which of course he was over an hour away. Once the tow truck driver arrived 3 hours after my truck broke down he said he was originally only 10 minutes from my location prior to on star sending him to the wrong location. What a mess. Have a loaner car because I have been told a fuel pump is on national backorder. Also that they will be replacing the valve springs which is another issue I think? hoping to know more this week.
A D V E R T I S E M E N T S
- Kahului, HI, USA