This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 55 MPH, she heard abnormal knocking sounds coming from the engine. The contact veered to the side of the road inspected the vehicle but found no issues. The contact continued driving for a while before the failure recurred and the sound was much louder. The check engine warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that two rods had gone through the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
At 7000miles truck had sudden engine failure, pulled to side of road and had towed. Dealership said it has a conmonly occuring failure of valve lifters causing bent pushrods.
Lifters in the engine failed causing the truck to sputter and shake going down the highway. Barely could hold it in the road. Truck wanted to stall out while driving. Truck was fixed and made it 30 miles before the same thing happened again. Chevrolet has dropped the ball and needs to be held accountable for this problem before someone gets hurt or killed.
Driving down the road and out of know where engine starting knocking and lagging, idled rough. Drove to dealer lifter failure was what was diagnosed. 10000 miles on the truck driven easy, no towing or anything. Dealer also informed me 3 other silverados were there for the same problem! Ridiculous!!
Electric steering control and driver assist malfunctioning along with engine misfire Been to the dealership 3x they have reproduced the issue unable to repair Chevy also notified apparently many other vehicle of my same type have this issue Happens daily till vehicle has run for a bit Unsafe till then Started at about 13 k miles still ongoing
- Jupiter , FL, USA
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My vehicle lost power to accelerate on an on ramp just before a bridge over the Wisconsin River and I was not able to merge into traffic. I was nearly put into the guardrail just before the bridge and I had to wait for the semis and other vehicles to pass and give me an opening. I drove straight to the closest GM dealership under reduced power. I was accelerating and would have been able to easily merge until suddenly my engine seemed to stall/lose power significantly. This caused me to slow down and not be able to get over as there were two semi trucks in the northbound lane of highway 39 in Kronenwetter WI. I have now found out that the power failure is due to something that is, according to my rough calculations happening very frequently to my model of truck for the years 2019, 2020 and 2021. I am curious to know how many trucks per year" One dealership told me they do about 2 trucks per week in Wausau and a dealership in Green Bay WI told me 3 per week. Rough math tells me that spanning 4500 certified GM service centers equals over 400000 vehicles per year. When does this become a safety recall if not a general recall to protect consumers? GM knows about this problem however they continue to put in the same faulty lifters in the vehicles and only fix/ put in upgraded lifters when they break. How can a car manufacturer put vehicles on the road and sell them knowing there is a potential no only to break but in instances like mine or others I can't even envision, cause an accident or worse"
Approx every 1,500 miles engine will crank for ~25 seconds and not start. This creates two safety problems 1) Defective part in engine could cause metal shavings in engine or some other form of part failure resulting in seized engine along with fire or accident. 2) Vehicle has start stop feature. Failure of vehicle to start at an intersection could result in a traffic accident. Vehicle was serviced at Chevrolet dealer where they stated vehicle could not be repaired without demonstration of the problem. Dealer did not inform me about, inspect or make repairs for two service bulletins that I found on the internet for the issue. One service bulletin is for a defective engine part. The camshaft target wheel could be bent and contacting the timing chain. The other dealer service bulletin is for a software update to correct a similar starting issue. For review, I uploaded the dealer service report along with both dealer service bulletins. I'd really like NHTSA to look into why GM is not informing vehicle owners about the software issue or the known defective engine part.
Too whom it May concern Our 2021 Chevrolet Silverado 1500 had check engine light come on 7/5/21 called Chevy Service department was told Bring vehicle in if Light flashes, Light went off Service department said if it happens again to bring it in. It happened again 10/12/21 took vehicle in to service was told it was something too do with lift & Technician reset something & Did our first Oil change as this was a New Truck bought in 01/13/21 from them. Well 10/25/21 My Wife & I were Driving when we heard a loud banging noise coming from Truck we Also lost Power & Truck was shaking Bad. Called Dealership asap was told bring in Now. Service department said Engine was basically shot that engine lifters went bad & Probably had a bent pushrod. So Basically a catastrophically engine failure on a Brand New 2021 Chevrolet Truck with 7000 miles. Had this Happened on the highway @ highway speeds with sudden lost of Power This could lead too an accident & possibly a loss of Life. The Sad part is this has been a ongoing issue with the 5.3 & 6.2 engines since 2018 & Chevrolet is aware of it. They have No Fix and are installing the same defective Parts back only too have same issues again & again. Spoke with Corprate & They have No answers or cares my Wife said she would never drive Truck again especially since admission from a Chevrolet service Tech said it will happen again. This has been Long enough Chevrolet must recall these Vehicles & Apparently its All GM engines 5.3 & 6.2 whats it gonna take someone being Seriously hurt or Killed!!!!
Turned on my 2021 Chevy Silverado in my driveway and esc service notification popped up and check engine light popped up as well and then a loud clicking sound came from under the hood which turns out to be a bad lifter.
Engine began to shudder, vibrate and lose power on the highway. Multiple codes were eliminated - check engine, service park brake, service ESC, service emissions system. Loss of motive power is a safety issue. Vehicle currently at the dealer for service. I have been notified it is a lifter issue and major engine repair required. GM Authority and other online forums identify this as a known major field issue and continuing to grow.
while stopped, engine running, in gear, foot on brake the truck lurched forward approx 2-3 feet. when i tried to pull forward the engine was revving a much higher rpm's. moved down road approx. 1-2 miles, tried to turn around to return to a dealer near by and truck would not go into reverse...on-star reported to get engine/transmission service soon. reported to dealer, they checked the (code)? truck continued to run well....till it happened again....now it has happened a third time dealer has ordered parts to try to correct. dealer is trying, but no one seems to know what to do...
Driving along a highway at 65mph and a lifter dropped or rocker arm failed catastrophically. Loud audible pops and bangs without warning no "warning lamps" lights or notifications at all. Towed it to dealership under their recommendation as opposed to driving it there. Also there's a clicking metallic jingle jangle in the driver side from unless 4wheel auto is engaged.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. Several unknown warning lights including the check engine warning light and the transmission warning light were illuminated. The contact stated that he was able to veer to the side of the road and turn off the vehicle. The contact stated that he restarted the vehicle, but the vehicle was shuddering and making abnormal sounds while driving. The vehicle was taken to the nearby dealer who diagnosed that it was a manufacturer-??s error and that the engine and the gasket needed to be rebuilt. The manufacturer was notified of the failure and advised the contact that they would replace the engine instead of buying back the vehicle. A case was opened. The vehicle was not repaired. The approximate failure mileage was 15,000.
The lifters in the truck are failing, a brand new truck 12,000 miles on it and the lifters have failed. Which is also leading to an oil problem. They are trying to only fox one bank of lifters instead of replacing both. Due to them wanting to wait until the fail. They have known about the problem and i bought the truck from them not knowing that the engine was a faulty engine. When you pay 70,000k for a truck you are expecting it to last a lot more than 6 months. Which is also causing the bent pushrods on the truck. I bought the truck brand new at the end of January, for the lifters to fail, valve springs, and for bent pushrods, I-??m estimated to be out of my truck for the next 3/4 weeks which would bring it close to lemon law
Faulty lifters causing the truck to throw piston rods. This causes malfunction of the traction control, parking brake, transmission, auto locking rear differential. I have had my truck in the shop 3 times for the same issue all within the 1st 10,000 miles. This particular motor has been taken out of production. Upon speaking to mechanic managers at multiple GM dealerships they were not surprised and personally gave me advice on the lemon law. My truck, which is my 1st brand new vehicle, has been out of service now for a total of 45days. I have still made payments up to date. The dealership offers a car or small suv while repairs are being completed, not a truck! Beware of the 5.3litre ecotec3 v8 motor.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would not accelerate when the accelerator pedal was depressed. The contact also stated that a loud knocking sound was coming from the bottom of the vehicle while reversing. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the timing belt needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 2,500.
Engine started to backfire/pop through the intake while driving. I had it towed to the dealership as it wasn't drive-able. They told me it was major engine failure, broken valve spring or bad lifter but won't be sure until the engine is torn down. I was driving on the interstate and the engine immediately started popping which slowed me down drastically. This was on an interstate road where there is a lot of traffic and it is higher speeds than regular roads. I was afraid of being hit from behind before I could pull of the road. The dealership confirmed it has major failure but have not inspected it yet. There was no symptoms/warnings or warning lights.
While driving down the interstate about 450 miles into my trip, my engine started missing and knocking. I pulled off on the next exit, about 2 miles, to call for a tow. The repair from the dealership states: "CS: CUSTOMER STATES STARTED KNOCKING AND WOULD NOT ACCELERATE. Caused by verified customer complaint- heard loud ticking/knocking noise coming from the left bank- removed [left bank] valve cover and cranked engine and found the cylinder #3 intake rocker arm wasn't moving. Upon disassembly found the #3 exhaust push rod bend." The invoice shows the replaced the following: Installed 12680871 :SL-N-Lifter (00459-BPCKT) Qty: 8 Installed 12622325 :SL-N-GASKET (00289-CT) Qty: 1 Installed 12657093 :SL-N-GASKET (03270-CKT) Qty: 1 Installed 11611976 :SL-N-BOLT (00293-CKT) Qty: 1 Installed 11546959 :SL-N-BOLT (00293-CKT) Qty: 9 Installed 12664915 :SL-N-GUIDE (00439-CT) Qty: 2 Installed 12619787 :SL-N-GASKET (00423-CKT) Qty: 1 Installed 12619828 :SL-N-ROD (00426-CKT) Qty: 1 Installed 12346290 :N-COOLANT (08800-BOPCKT) Qty: 1 Installed 19419227 :SL-N-FILTER (01836-BOPCKT) Qty: 1 Installed 19352900 :N-OIL (08800-BOPCKT) Qty: 8 Installed 12679462 :SL-N-PIPE (03163-CT) Qty: 1 Installed 12677002 :SL-N-PIPE (03163-CT) Qty: 1 removed air intake- fuel lines- valve cover- exhaust manifold- cylinder head- lifter guides and lifters- replaced bank one lifters and carriers, and #3 exhaust push rod, reassembled in reverse order and test drove 30 miles. vehicle is operating as designed" Mileage in: 8008 Mileage out: 8035 The dealership had someone drive my truck back to me from Brewton, AL to Clinton, TN on 05/20/2021). I drove my truck to see how it felt. I immediately smelled antifreeze, but the temperature gauge read 210 which is normal. Upon accelerating up hill, I thought I felt a miss in the engine. When I arrived at the Clinton, TN dealership, the technician plugged in the code reader and it showed a misfire in the engine. I left the truck with them and they gave me a loaner.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving off from being stationary, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was taken to smart Chevrolet Cadillac Buick GMC (3 smart dr, white hall, ar 71602, (870) 543-2200) but was not yet diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure however, the contact was still awaiting a response. The failure mileage was approximately 300. The consumer stated the vehicle was repaired. A coil pack was replaced.
A D V E R T I S E M E N T S
- Kitty Hawk, NC, USA