This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to USB Port Does Not Charge or Recognize Phone/Device, or Not Holding Cable in Port, USB and/or Auxiliary Port Inoperative or Won?t Play Media From the Device Constantly or Intermittently, Apple CarPlay and/or Android Auto Inoperative When Connecting into the USB Port or Cuts Out Over Bumps.
