This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 55+mph on a parkway the service parking brake, check engine light and the traction control light came on with a warning "Engine Power Reduced" which was dangerous because I could not accelerate and there was not a spot to pull over. This is frustrating due to the fact that I was having this same issue 6 months ago and Chevrolet said it was a wiring issue and it wasn't covered by the warranty because it had 42k miles. Chevrolet said it was a known issue but it was not at the level of a recall and it cost $1800 to fix.
Our 2020 Chevy 1500 Trail Boss was waiting for an ordered instrument cluster at service department. The surveillance camera, film the vehicle catch on fire after being parked for 2 days. The smoke started from the inside, and the vehicle engulfed in flames until the fire department came. After the fire was extinguished very little was left of the vehicle. Basically a frame and engine was the only thing left. The vehicle had a little over 70k miles.
I took my truck in for an oil change on 5/25 and 12 miles after words, my truck was thrown into reduced engine power mode, which dropped my speed unexpectedly as I was driving. Luckily, I was in a residential area so that did not affect my safety, but there is potential that someone could have this code come up on the highway and have their vehicle unexpectedly throttled in regards to speed. The reduced engine power mode was the result of a code related to an electrical issue that ended up being the coolant control valve for the engine. I took it to a Chevrolet dealership that did the oil change, and they inspected it and determined that that part was faulty And would need to be repaired. The problem comes intermittently because The dealership drove my truck some and the issue would occasionally go away. As the part needed is on a seven month back order, the vehicle is available for inspection if needed.
While driving brakes failed and codes came on saying brake system failure 43 mph, this problem apparently is a programming issue that will cost over 600 dollars because -??reprogramming-?? isn-??t covered. Brake pads were over 50% life and it is a very dangerous error.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 70 MPH, the -??ESC Unavailable-??, 'ABS Failure', and -??Do Not drive over 62 MPH-??, -??Please Drive with Care-?? messages were displayed. The contact stated that when the brake pedal was depressed, the brake pedal remained on the floorboard. The contact stated that the braking distance was extended. The vehicle was taken to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 67,699.
- Fort Worth, TX, USA
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A/C blower motor over heated and caught the electrical wires on fire under the dash. I had just left my house for work about 1 mile from home and the dash started smoking then a fire started under the passenger side glovebox parked the car in the middle of the street and I was able to exit the vehicle and put the fire out with a half bottle of water I had in the car. I then called 911 and I believe it was EAST Pierce fire department. They shortly arrived and confirmed it was an electrical fire and that there was no more heat coming from it. The fire department then gave me A ride home. The vehicle has been towed to Sunset Chevrolet in Sumner Washington where the Vehicle was purchased New in 2020.
The trucks installed trailer wiring can cause a traffic accident. The wiring harness is known to have electrical issues but is not being corrected under warranty. It is difficult to know of these issues until you hook up a trailer or camper. The trailer's brake light and turn signal are affected by the faulty wiring. The dealer narrowed the problem to being between the plug and fuse. Other people have voiced their concerns with the trailer wiring.
When you try and start the truck, the instrument panel lights up fully but when you push to start the instrument panel dims and acts like the battery is dead and won-??t crank. The engine light is on. After a few presses, it finally cranks and starts fully. Has happened repeatedly and randomly.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at undisclosed speeds, the instrument cluster became inoperable and failed to provide correct information. The contact stated that the alternator cable was loose and intermittently failed to operate as designed. There were no warning lights illuminated. The contact called the local dealer and was informed there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to the NHTSA Campaign Number: 19V888000 (Electrical System). The failure mileage was approximately 19,000.
Check engine light came on. Authorized Dealer Advisor stated "vehicle may shut-off or not start." Took to Authorized Dealer. Dealer found Evap System Error Code P0499. Dealer replaced Evap Valve Harness Connector. Approximately 48hrs Check Engine Light came on again. Will schedule service with Authorized Dealer.
Loss of power steering, on 2 occasions. Started the vehicle and got a caution notice saying drive with care power steering disabled. Sure enough no power steering. Stopped vehicle waited, re-started vehicle, problem persisted. Made other transportation arrangement plans, restarted vehicle after a bit a problem seem to be gone. Stored codes we're 121, 131, and 140. BCM Communication loss, Power brake communication Loss and Steering Control communication failure.
Already paid for transmission repair and now paying for engine wiring harness. Service update was sent out to dealer in May of 2020 to fix issues before selling vehicle. That was not done.
Electrical acutated tailgate will not come down. The truck came with a soft bed cover that locks. If my child was to hide in the bed somehow it would pose an immediate risk to life and health as the tailgate will not come down and does not have any type of manual override. The interior controls do not work to lower the tailgate, the key fob controls do not work to lower the tailgate.
dash gauge cluster - ALL gauges drop to "zero" while driving speed, oil pressure, engine temp, fuel, etc., a/c compressor stops working but blower still works
Vehicle will send message to message center to shift vehicle in to park when it is already in park. Have to trick vehicle system to make it beleive it is in park to totally shut down vehicle
Vehicle is at 67, xxx miles. Vehicle is losing power, check engine light, service 4wd, service esc, service power steering, service parking brake..... the gas pedal has locked on me already with my 3 small children in the truck at highway speeds. GM says it's fine. I have all the work orders where 2 different dealerships have "corrected" these issues under warranty. Go retrieve the vehicle and within a week Vehicle is back acting up. This truck is unsafe to drive on the roadway. I have not been offered a courtesy vehicle to drive while "warranty" work is being done. I am appalled and in fear for my children and my own life with this truck.
Power Train Transmission Torque Converter -??Chevy Shake-?? Multiple symptoms. - Shuttering, -?? buffeting-??, slipping sensation. Continuous almost like -??strong wind gust-?? or -??head wind-?? - Humming, if you have ever heard a -??high pressure-?? hydraulic equipment. - RPM bounces 300 to 500, but transmission does not -??down shift-?? (while driving) - Vibration, of the truck can be noticed, felt at various speeds, 40mph to 60mph(shutter) almost like it struggling to get up to speed (unless heavy on the gas pedal) 70mph and above to say 80mph, then shaking, vibrations worse when coasting back to 70 mph Vibration will -??not stop-?? until truck speed is drastically slowed or come to a stop. - Steering wheel -??shakes-??, -??vibrates-?? also can happen at 60mph to 70mph and above to say 80mph, then worse when coasting back to 70 mph - -??Clunk-?? when stopped and shifting into -??reverse-?? (new development symptom) Vehicle is in for inspection. It keeps reading service break system. Service ESC
Power steering failure upon starting truck. Wheel did not turn. Dash message said Esc and power steering malfunction. Restart car multiple times with same issue. Wait a few hours and start car - no warnings or power steering issues. Went to Chevrolet dealership and was told no codes had been triggered and to bring back when issue arises again.
A D V E R T I S E M E N T S
- Smithtown, NY, USA