This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2020 Silverado 1500 custom crew cab 4.6L, V6. Purchased truck onaugust 10, 2020. Took it to dealer on August 17, 2020 because of jerking forward at low speed (20-25 mph) and rear brakes making a deep rubbing sound. Of course, technician said there were no problems (because he could not duplicate) the jerking motion. After picking up my truck, I noticed that they did not even address the brake issue, nor did the service advisor note it on the form.
Was on vacation and went to eat supper approximately an hour later returned to vehicle cranked up truck and went to leave (in reverse) when I cut the wheel the truck had no power steering and so I pressed the brake and it was barely working, luckily I wasn't going to fast and was able to stop before hitting the vehicle behind me. Check ESC light came on. Had to disconnect the battery to reset the computer
The following all takes place while driving the vehicle on the interstate and city, at higher rates of speed and when traveling at a slower speed - which is an extreme danger - every dash warning light came on and warning messages flash (brakes, steering, trailer, fuel, etc) roll from message to message, brakes get soft and hard to stop, truck tried to stall and slowed down like it was losing power (this happened while rolling at 45 mph), ac stopped working (fan working but cold air stops), truck lunged forward while engaging the brakes to slow down at a red light, steering definitely stiffer due to lack of power assist. These same messages and warning lights will also continue to flash when the truck is parked. This issue started at 3300 miles on July 8th, then it happened again July 24th, then again Aug 4th/5th.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while pulling out of the driveway at approximately 5 mph, the brake pedal was depressed and went to the floorboard before stopping the vehicle. The check engine and service braking system warning lights were illuminated. Additionally, the engine power reduced and power steering assist failure messages were displayed on the instrument panel. The contact stated that the power steering was temporary and returned to normal operation. The vehicle was taken to joe basil Chevrolet (5111 transit rd, depew, NY 14043, (716)683-6800) to be diagnosed. The contact was informed that the braking system needed to be reprogrammed. The contact was informed that the brake failure was related to NHTSA campaign number: 20V116000 (service brakes, hydraulic). The recall repair was performed. The mechanic was unable to identify the cause of the power steering failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,451.
When I stop slowly the brake pedal starts to make a noise and starts to shake. You can literally feel your foot shaking when stopping slowly. It does not make it every time but when it does it makes it like 4 times. I first noticed this when driving on the highway while on a road trip then it started doing it on the city street. It does it when you are making a stop but havent stopped completely because when you come to a complete stop it stops doing it.
- Sunnyside, WA, USA
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Brake system failure on 2020 Chevrolet Silverado 1500. Multiple dash warnings notifying of brake failure, ESC failure, and service brake system warning
I was parked at a local lake when I started my 2020 chey truck and noticed several warnings on my instrument cluster. Brake system failure, check engine light, service ESC & service trailer brake. I backed up slowly and notice my brake pedal was hard and it took a lot of effort to get it to stop. There was a warning that said drive no faster than 43 mph. The truck would not exceed 43 mph. I drove it home about 3 miles. When I got home I turned off & restarted the truck all error codes were gone, but the engine light was still on. The brakes seem to be working fine, but I am still taking it to the dealer Monday to be safe. I have read that this is a common problem and should be a recall, but I could not find one for my vehicle. Everyone that owns one of these trucks should be informed about this issue. If people are not aware of this problem there will be some serious accidents because of these brake failures. Never thought I would have this problem from a Chevy.
I was stopped N the drive thru at in-N-out with my foot on the brake and the eco system had turned off the motor. It spontaneously turned back on without me lifting my foot off of the brake and the transmission engaged and the truck launched forward approximately 12-18 inches. This is the second time this has happened to me. It also happened one night about 2 months ago. This could have been very dangerous, I could have hit someone or their car or I could have even received whiplash myself.
2020 Silverado lt with only 4660 miles was parked in a neighborhood drive way where our 17 year old son had spent the night with a friend. He started the truck to leave and immediately had several alarms; brake system failure, drive no faster than 62 mph, service trailer brake, service ESC. He tried to ease out of the drive to test brakes, about 5-10 mph; he had no brakes, zero brakes! he rolled to the edge of the driveway and turned the truck off. After about 5 mins he started the truck again and the brakes were working and alarms were cleared but check engine light remained on. This was a very dangerous situation and could have led to much worse ending. After researching online, we found that this is very common and GM has done 2 recalls on this problem yet if you aren't aware of it, you, your family or other innocent drivers could be killed because GM and the NHTSA have not moved strongly enough to warn owners, there should be a nationwide 'do not drive' alert issued on these vehicles. I have contacted my attorney to see how to proceed and our son will not risk his life in this truck again. No brakes and no emergency brake!! would GM's CEO let their 17 year old drive these dangerous trucks? the NHTSA needs to take immediate dire action on this, look at your own website at how many complaints there are on this exact problem! my attorney read your site and he says you all can't deny knowing the problem exist, take action before drivers die. GM and NHTSA are being negligent on this and I will gladly testify in any class action lawsuit and unfortunately there will be some. GM should do the right thing and immediately advise all drivers of 2019-2020 Chevy Silverado to stop driving their new $40,000 trucks and call a local dealer to come get it. Drivers who read this please be advised, this is very dangerous and some GM driver will die because of this brake failure.
Brand new truck with only 450 miles. First incident was check engine light came on, brake pedal was really hard to press almost hit car infront of me. Second incident all lights came back up ABS, SRS, trailer brake module, parking brake, truck will not go faster than 42mph. And brake pedal was really hard again. Call onstar for a diagnostic and code came up, C05B0, P25A2. Check engine like came off. Went to dealer today and they said nothing can be done, because no light is on. Service advisor refuse to put scanner to read any stored code. Service advisor say it can be the computer is resenting, need to keep driving veh until check engine light comes back on again. No feel safe on new veh with no brakes twice.
Traction control system disengages with while vehicle is in motion and multiple warning lights are activated. (tcs, check engine light, and "engine operating at reduced power" while vehicle is in motion. This is a new vehicle and incident occurred at less than 300 miles. This seems to occur while braking: First while driving in traffic (traveling at <25mph), then when slowing on approach to highway off ramp (traveling at <45mph).
This issue has happened multiple times, in the city, highway, and definitely while I was in motion. This has almost caused me to rear end another driver. I get a ABS warning and my speed is limited to 62mph. My brakes are harder to press on and doesn't slow down the truck normally. I get a ABS sign, traction control sign, and a check engine sign. The truck is almost brand new with one previous owner, and only 15K miles. This issue needs to be resolved, this is unacceptable. A truck is a lethal machine and if I'm not able to stop the truck how it should be stopped, I could possibly hurt or kill someone.
Recently purchased vehicle with 1035 odometer miles. On 3/6/20, brakes failed while driving on a city street-pedal went soft to the floor. When vehicle was restarted, a C/S check engine light was illuminated. Drove directly to Chevrolet dealership for service. Did not receive notice of recall prior to the brake failure. Repairing dealership indicated that repair was performed under Chevrolet's customer satisfaction program. Received postcard notification of recall from purchase dealership on 3/25/20.
It happened after driving on the interstate, we pulled into a gas station and when we got back on the road I found the list of warnings and I lost most all braking and power steering and had a dash full of lights telling me all sorts of warnings. I pulled over on the interstate on-ramp and turned it off and back on and the problem continued. 'service parking brake' 'traction control off' 'engine power is reduced' 'brake system failure" 'service ESC' 'service trailer brake system' 'steering assist is reduced drive with care' "speed limited to 43 mph"
Purchased vehicle 2/20/20 left broken vehicle at dealer same day. Drove approx 40 miles no issues. Then check engine light and service brake assist message appeared in drivers message window, going approx 50mph. Returned to dealer they reset fault and claimed fault or issues was caused by software loading. Reported truck as good. Departed and drove 2.5 miles parked at store then backed out of parking spot and fault and same message appeared again while backing at 2 mph. Returned to dealer they have truck in their possession. Gave me new truck to drive home. After returning home searched for issue and found this has been a 3 model year issue. Chevrolet needs to be held responsible and not be allowing to sell products with the braking safety defects.
Put truck into park and shut off, started to get out but truck was starting to roll, tried to stop it, pushed on brakes, no effect, kept rolling and gained momentum till it hit our cabin and stopped. Length was 200ft appx of roll. Message center said " press brake to start " which I was doing as it gained speed. Also during roll there was a ratcheting sound all the way during the 200ft roll which in describing it to dealer I was told parking pawl may not have engaged properly causing that sound. I was able to start vehicle after it hit cabin so I could roll it back away from cabin. Started truck after accident, no warning lights on, brakes worked. In rural AZ, on our property when this happened. Taking to dealer tomorrow.
While driving service ESC message and system brake failure message illuminated on center cluster display, attempted to apply the the brakes and pedal went to the floor almost rolled into a busy to lane road in the city. Received an onstar message immediately as well, put truck into park and shut it off and removed the key and opened the driver door, then restarted truck previous messages were gone but check engine light was on. Two days later at the dealership the check engine light was off.
I was driving down the road, gave it gas to go around a vehicle and it felt like the vehicle shut down. ESC caution, check engine light, and brake warning/caution all illuminated. Vehicle began to slow down drastically and if I hadn't gotten off the road quickly I would have been hit. If I had been turning into traffic from a stop and that happened I would have been hit. Pulled the vehicle over, turned it completely off, removed the key, restarted the vehicle and everything went away except the check engine light. Headed to the dealership and again I gave it some gas and it did it again. Pulled over, turned off/on and same results, everything cleared but check engine light. If this were to happen on the interstate this could cause a major incident. I was on a city street on both occasions. I had to nurse the gas pedal returning to the dealership which was about 7 miles from the initial incident. The vehicle is a 2020 Chevy Silverado 1500 with the 2.7L turbo engine.
Brake system failure light, steering assist reduced drive no faster than 62 mph service trailer brake, service ESC. Brakes went to the floor and did not want to stop.
A D V E R T I S E M E N T S
- Grovetown, GA, USA