This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Water leak on rear windshield creating damage on floor and headliner my safety is at risk because there are electrical cables on top of the head liner that can create a fire if get wet also the bad smell i notify chevrolet gm and the dealership all the silverado 2019 with the rear sliding window leak water and this is a factory problem they should recall my warranty expired last month they dont want to fix the issue and i have to spend money and time to fix something they build wrong
1) Temperature outside 25 degrees F 2) Used Remote Start to warm up the truck 3) Truck ran for 5-8 mins 4) After getting in the truck when I closed the driver side door the full rear window glass completely shattered and blew out. My understanding is that this was an issue in the past as per TSB 14815B and seems to be a known issue that others have experienced as I saw when researching the safety issue on the internet.
1st Time I was idling for 30+ minutes, truck was also making strange knocking noises, pulled on to a major highway and rear end locked up, cars were slamming on brakes, almost got killed. Took to shop left for 2 weeks, they said they could find no issues. I assumed they fixed problem, because there was no knocking any more. 3 weeks later, was idling for about 45minutes, pulled into traffic, dark, raining, rear en locked up. Almost got killed a second time. Took in for service and left truck. This needs to be investigated before someone gets killed!
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Started to drive my truck this morning and it was driving very rough. Dashboard warning lights came on; SERVICE PARKING BRAKE, SERVICE ESC, CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, PARKING BRAKE ON INDICATOR. None of this was happening yesterday. It just happened this morning. This truck only has 7,100 miles on it.
Vehicle was parked and not running. I got into the vehicle and started it. I proceeded to put the vehicle in reverse and backed my truck up out of a parking spot. I then put the vehicle in drive. The vehicle started to go in reverse when I began to accelerate. I then put the vehicle back in park and then back into drive. The truck again started to go in reverse when in the drive position and I tried to accelerate and go forward. At this point the truck's check engine light came on. I put the truck in park, turned the vehicle off for a moment. I then turned the truck back on and again shifted it to drive and the truck went forward. We took the vehicle into the shop to have the codes run but a braking system code was the only thing that came up. The dealership said they will begin looking into it and the vehicle will be serviced soon. Safety Concern: That if we were in a parking lot and placed our vehicle in drive and it actually goes in reverse, we could have harmed someone behind us or damaged someone's vehicle/home/etc. I also worry there may be other issues that arise that could pose a safety concern since we don't really know what is going on.
Purchased this vehicle in Nov of 2019. The rearview camera does not function properly and GM does not want to change my camera. They keep on stating they haven't found a fix and always leave me with no new information. I've opened tickets with them and nothing. Was reading online today and they state that the issue only happens on lower trim models. Mine is a custom trim model. I would like this fixed as it is dangerous, going reverse and the camera glitches out or turns black.
Backup camera is so bright at night that I can not see my mirrors to use them. Backup camera gets lines on the screen. This happens where moving or sitting still.
When I hit the brakes while moving in reverse, my backup camera glitches or gives an error to service. This could prevent me from seeing something behind me while backing up. This has been a problem since purchasing. Chevy dealer looked at it but was unable to fix.
Pulled out of a construction site after a work day and the wheels on my truck locked up right in the middle of the road. If I was pulling into a highway, I would not be writing this right now. The truck was idling for about 2 hours before I pulled out into traffic. The way the wheels stopped, it felt like the parking brake is engaging when I drive. Maybe this is some kind of limp mode to prevent damage. If that is the case, it is a very dangerous fail-safe to implement on a vehicle that people depend on for work. I do not think it is a coincidence that this is the first Silverado model with an electronic parking brake. Oh yah, and this just coincidentally happened 1000 miles after my bumper-to-bumper warranty expired. Also, GM customer service is just a call center in india. Don't bother calling them.
Forward automatic braking system has not ever worked since I purchased the truck. I was told that Chevrolet was aware of this and was going to issue a recall. I did receive a recall notice #N192275630. Toke it to the dealer and they performed this recall and 4 other recalls and one service bulletin. After receiving the truck back from the dealer I have had several instances where the forward collision alert system has warned me but still no automatic braking function. Contacted dealer and took it back to them they retested the system with no errors recorded. They said they don't now what to do since the recall involved a software update only and they can't test the software other than to confirm that it did get updated. Contacted Chevy customer care and was told that only way to confirm the system was working was to crash the truck "that's their words". I am an automotive engineer and I know that's not true. I know the system is not working since the warning system is working but not applying the brakes. It appears the software update did not work on my truck.
06/26/2020 I was involved in an accident where my brakes failed. I have had all previous recalls, and one of the recalls made the brake failure worse than the origional brake recalls. I was following at a safe distance when the car if ft of mr stopped quickly. I applied hard brake pressure(easily enough pressure to properly stop) but pressing hard the truck slowed down but at full hard push brake pedal my truck a Chevy Silverado 2020 just wouldnt stop correctly. There is a current recall for this issue I'm finding out now that it has happened to me. My truck has been taken into shop but I need to know my options and where to go from here. I've advised my insurance co of this recall defect and have contacted my attorney to seek damages.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA