This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic transmission and brake pressure problems. The automation transmission jerks when accelerating from zero miles per hour or at low speeds. It can dramatically increase the rate of an incident due to the powerful movement that the movement does to the whole truck. You can then feel the whole truck sway back and fourth due to the impact. This "jerking" from the start can increase the risk of hitting anything in front of you because of it not being controlled properly when moving in close proximity areas such as high volume traffic areas, high counts of pedestrians walking across the street, parallel parking, and parking close to another car in front of you or any other type of object in front of you. The brake applications take an extreme amount of pressure to stop the vehicle at all given times. My truck is brand new and purchased on 9/18/2019.
The contact owns a 2019 Chevrolet Silverado 1500. While driving at low speeds, the brake pedal was depressed, but the vehicle failed to respond and rolled to a stop. There were no warning indicators illuminated. The vehicle was taken to lafontaine Chevrolet (7120 dexter ann arbor rd, dexter, mi 48130, (734) 408-4075) where it was diagnosed that the master cylinder and brake controller needed to be replaced. The vehicle was not repaired because the parts were on backorder. In addition, service code: P25A2 (transmission and brake control) was displayed and the onstar feature displayed failures with the engine, transmission, vacuum pump, and master cylinder. The manufacturer was not contacted. The failure mileage was 13,000.
The contact owns a 2019 Chevrolet Silverado 1500. While the contact was attempting to pull out of the driveway, the ABS, ESC, and check engine warning indicators illuminated and the vehicle lost braking ability. The contact called roadside assistance and had the vehicle towed to mid state Chevrolet Buick (179 exit 67, sutton, wv 26001) on September 4, 2019. The dealer stated that the parts were not available. Repair the vehicle. Previously, on August 22, 2019, the vehicle was taken to ramey automotive richlands (2750 clinch St, richlands, va) where it was kept for sixteen days. The second dealer also stated that parts were not available. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 273.
The contact owns a 2019 Chevrolet Silverado 1500. While driving 40 mph, multiple warning indicators illuminated, including the service ESC, service parking, speed limit 60 mph, traction control, and vehicle not in park. Also, while approaching a stop sign and depressing the brake pedal, the vehicle failed to stop. The vehicle slowed down until it stopped in the middle of the road. The police arrived, but a report was not filed. The contact stated that the vehicle turned off when it made a complete stop and was unable to restart. The vehicle was towed to lbj Chevrolet Inc. (located at 815 E Washington St, nashville, nc 27856, (252) 677-9027). The vehicle was then towed to sir walter Chevrolet (located at 8501 glenwood ave, raleigh, nc 27612, (919) 787-3700) where it was waiting to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 199.
The contact owns a 2019 Chevrolet Silverado 1500. While driving 20 mph and depressing the brake pedal to come to a complete stop, the vehicle failed to stop and the contact applied excessive force to the brake pedal. The vehicle went through an intersection where it came to a rolling stop. There were no warning indicators illuminated. The vehicle was towed to lou fusz Chevrolet (5120 N service rd, St peters, mo 63376, (636) 875-5400) where it was diagnosed, but no failure code was found. A driving test was also completed, but the technician could not duplicate the failure. The vehicle was not diagnosed or repaired and remained at the dealer. The manufacturer was notified of the failure and provided case number: 9-5453112774. The approximate failure mileage was 1,800.
- St Charles, MO, USA
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The contact owns a 2019 Chevrolet Silverado 1500. While driving 30 mph, the brake pedal felt loose and required excessive pressure to depress and stop the vehicle. In addition, the service power brake assist and check engine warning indicators illuminated. The contact pulled the vehicle over and restarted the vehicle. Upon restarting the vehicle, the warning indicators continued to illuminate; however, the brakes appeared to function normally. The contact scheduled a diagnostic appointment with folsom Chevrolet (12655 auto mall cir, folsom, ca 95630, (916) 985-5600). The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 6,570.
On June 16th 2019 I drove down to atlanta, ga for a baseball game. Midway I stopped for gas. When I turned back on the truck, I realized that I had lost a and if I get an amount of my braking ability. However, I had no lights on mu dash to indicate a failure to the braking system. I read on a GM forum that other owners experienced the problem, turned off the vehicle for 30 mins, turned back on the vehicle and the brakes worked again. They, however, had lights indicating a brake failure. I followed the forums suggestions and after 30 mins with my truck off, I drove the truck again and had no further issues. I took the vehicle into the service department, but as I expected they could not replicate the issue. I wanted to start a paper trail though incase the issue reoccurred. On July 10th the same braking issue occurred again. This time I was near my dealership in greenville, SC. I took the vehicle to the dealership and they were able to confirm a loss of over 50% of braking but no lights or check engine code (past or present) indicating a brake failure. I am very concerned and believe this truck is unsafe because of the braking issues and lack of confirmation of service lights on the truck dash. It is a death trap. They are not able to confirm a fix either due to not having a service error code to fix and turn off. Vehicle was in motion when issues occurred both times. On both occasion as, serious car accidents almost happened due to lack of braking ability.
The vehicle was stationary and had just been started. The following warnings appear on my display, 1) 'action required, steering assist is reduced dive with care'. 2) 'service, trailer brake system' 3) traction control / ESC light appears on dash. At this point the steering wheel cannot be turned. I called onstar to run diagnostics. A code of U0100 is stored. Errors will continue for 20 - 30 minutes and then go away. After that the truck is back to normal until it happens again. I have owned the truck for 2 1/2 months and seems to happens once a month so far.
I have a brand new Silverado with less than 6500 miles and power steering stops working in middle of drive. Alone with brakes failing. This is a major safety issue!
Today 1/29/2019 while attempting to come to a stop at an intersection, the brake pedal became very spongy and I rolled into the intersection before I was able to fully compress the pedal almost to the floor, any owner of this truck know's how responsive the brake system is and it only takes a slight touch to come to a full quick stop. This was not the case today, I drove it back to my shop and the entire 10 min. Drive it repeated this failure. I got back to my shop and called Chevy and they told me to bring it in to have it looked at. On the way to the dealership, I could not get it to reproduce this behavior.
A D V E R T I S E M E N T S
- Fort Worth, TX, USA