This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear sliding glass on 19-?? + model silverados. Water has entered into the cabin specifically to the left back passenger side. My vehicle to include multiple other people across the nation have been effected by this also. Specifically to mine, water has entered and stained the interior cabin panel. This is a safety/health concern to people experiencing this as it can cause asthmatic individuals and immuno compromised personnel to get deathly ill. I have my babies ride back there and it concerns me that they will get sick due to the negligence of GM not wanting to correct the issue to standard. The answer to the problem is a reseal, however, when that seal does not hold due to faulty back panel glass it is now your obligation to pay for a whole new back panel. Chevrolet has resealed the issue but I have also reached back out to them with no response due to the window not being aligned and portions of the seal being exposed to the weather.
Rear window leak The cracks can be in the left and/or right side of the rear sliding window plastic upper rail glass guide which is covered by the roof rear spoiler. Examples of a left (1), then right side (2) visual crack (with the spoiler removed) are shown in the graphics above.
My vehicle has a rear window leak. The dealer looked at it and said this is a common problem with the new body styles. Dealer confirmed it is a crack in window seal and window frame. Although there isn-??t any immediate safety issues. There may be long term including mold that passengers will breathe in and also the water leaks down window on the interior and creates streaks and hard to see through rear window if not cleaned often. GM knows about this issue and has released a technical service bulletin (Chevrolet TSB 18-NA-383)
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
When backing up the truck at night the center screen gets so bright that you cannot see anything from the rearview mirror or side mirrors the backup camera itself is a very poor quality camera at night and there is no option to dim the brightness of the screen or turn off the camera so I can see at the rearview mirror instead.
- Weatherford, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Rear view camera on my 2019 Silverado wt goes in and out when in reverse. It puts several lines which creating a fuzzy view on the screen. The picture on the screen prevents a clear picture of what's going on. When the breaks are applied the image clears up and once the breaks are release the fuzzy image returns.according to the dealership GM is working to fix the problem but has not come up with a solution. After reading several forums several other customers are experiencing the same issue. My kids drive the vehicle and this is major concern
When placing the vehicle in reverse and watching the rear view camera, while in motion, as you get closer to an object the camera will go black for a few seconds, disturbing the drivers immediate view of anything behind them and not viewable by the rear view mirror. This presents the possibly of crashing into an object behind you unexpectedly and unknowingly; whether it be reversing in a parking lot or into a spot near others personal property. It has happened on more than one occasion.
I bought a new 2019 Chevy Silverado at the end of 2019. The backup camera flickers and cuts out. I took it to the dealership and was told there is no solution for it. This cannot be the right answer. I have small children and with a large truck I depend on the camera working. Also with parking I have come close to damaging the truck.
Back window on truck is leaking water. Headliner is discolored and its very close to an airbag. I'm hoping its fixed before the water sets off the air bag accidentally. First dealer fix resulted in a bigger leak than original.
When the back up camera is activated by being put in reverse it is so bright that it is very difficult to see out the passenger side mirror at night. This is a non hd monitor and there is no way to adjust brightness or to turn off ther screen. It could result in scraping the side of the truck or hitting something. Back up cameras are not supposed to be a replacement for mirrors
Putting vehicle in reverse the reverse camera pops up but is extremely low quality, I had better quality on a screen half this size from Ford that was 6 years older the screen is hazy with lines running across it, while reversing or pressing the brakes the screen gets glitchy and will even completely cut off and say 'service vision system, I have less than 100 miles on this truck, this should not be happening but it seems the dealers have no fix for it apparently
When the truck is in reverse at night, the data system on the dashboard shines too brightly and makes it nearly impossible to use. You cannot look across the truck to use your passenger sideview mirror, nor use your rearview mirror. This caused me to back over a mailbox, and had caused a few near- misses while backing at night. The dealership told me that there is nothing that they can do.
The rear backup camera is faulty. Randomly will get a blue screen (backup camera being inoperable) that says to "service rear vision system". research online, says there is no current fix for this issue. I only have 600 miles on a brand new truck.
Camera has very poor night vision. Fuzzy picture. The display at night is so bright it prevents you from being able to use the mirrors. The design creates a dangerous condition at night.
Rear camera way too bright. Going into reverse gear, the rear camera goes to full brightness and makes seeing outside of the car nearly impossible and very dangerous. The camera needs to either a) have the ability to turn down brightness or B) set at a lower level of brightness consistent with seeing outside in the dark.
The chrome surrounding the air vents can reflect the sun in a manner that blinds the driver. This has happened to me on multiple occasions when driving North in the afternoon. It forces me to look away from the road, and causes imprinting in my vision, which reduces my ability to see when driving.
A D V E R T I S E M E N T S
- Killeen , TX, USA