This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there-??s nothing wrong with the vehicle. Now look at the video and tell me if that-??s normal for this truck For some reason it-??s not letting me load a video of me moving the wheel up and down side to side where it moves about 3-?? with the steering wheel locked wheel is very very loose
I have an odd bounce/vibration front suspension both tires intermitting bounce on flat roads. It feels similar to drive on washboards raises on the highway. Suspension bouncing extremely fast. Transmission issues: Some owners have experienced jerky shifts, delayed gear engagement. On and Off Noise Click In dashboard.
Back in December of 2018 when I got my truck it only had a1000 miles on it and it has been down shifting hard it jerks hard I have reported it to the mechanic at the dealership at Mitch smith in Cullman Alabama and that said oh it-??s supposed to do that well now it-??s out of warranty and they said it needs this that and the other
- Vinemont , AL, USA
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leaf springs malfunctioned & yes its available for inspection. safety issues of cracking noise sounds like cracking in the suspension or axle. on 7/7/22 Lorenzo at Richland Chevrolet in Shafter, California confirmed & had it all day for inspection. no warning lamps or messages were provided. First appeared on 6/30/22. continental crosscontact LX20 P275/55 R20 111 t eco plus+ Tires are chopping & shredding safety & hazard issues are the tires can shred apart & cause an accident or death. on 7/7/22 Lorenzo at Richland Chevrolet in Shafter, California confirmed tires were having that problem & if there was a recall on them then General Motors would reach out to us. Then prior, on 4/28/22 during oil change & tire rotation service Lorenzo confirmed tires were chopping also. no warning lamps or messages.
A loud thumping noise comes from the rear axle area. The Chevy dealer claimed that the u-bolts that hold the axle to the leaf spring becomes loose and need retightening. I had the dealer re-torque the u-bolts but the noise still is there. The dealer claimed it was -??normal-?? and offered no solution other than claiming a Tech Bulletin was issued instructing dealers to check u-bolts at service appointments. I brought my truck to a private repair shop and the mechanic noted that both rear leaf springs moved under the ubolts When the truck was rocked side to side. This is not safe as the axle can become out of alignment causing steering issues and excessive tire wear. The private shop quoted $1,100(est) to replace both leaf springs with aftermarket springs and u-bolts. The mechanic claimed that they have seen many Chevy pickups with this issue. I am asking you to please investigate this issue and instruct GM to repair this manufacturer defect.
The front passenger side ball joint failed. It is a pressed fitting and it came apart. This truck has only 25,000 miles on it. Noted a clunking noise in front end, most notable while backing.
I have filed a complaint already about my 2018 silverado1500 L, never received a response about the complaint filed. My truck road very rough, it had a bad vibration and shimmy in the front end. The front end would nose dive when braking. The truck would pull to the right when going around a right curve. The left front tire was riding on the outside edge. Taking to long to get the truck to stop when braking. These complaints were ignored by the GM service centers, I was pretty much called a liar. The left side front tire edge was very visible to the eye on the tire riding on the edge. Called a liar again. At 16000 miles I took matters into my own hands. I bought new shocks and struts and had a certified service center put them on. The truck rides well, no more shimmy in the front end, the steering is fine going around a right-hand curve does not pull to the right anymore. The truck is now braking like it is supposed to. I have a warranty on this truck the dealerships denied that anything was wrong with the truck. Why when I had the shocks and struts changed the problems went away. I keep the GM shocks and struts. I took a strut and placed the rod end on a board and pushed down on the tube the rod went into the tube with hardly any resistance they were junk. I am going to make a video demonstrating the GM strut and send it to the news media along with the paperwork showing where I had taken my truck to the dealership service centers. If GM is not going to honor their warranty and tell their service center techs to lie about the problem the public has the right to know. I am going to put the date that I had the shocks and struts changed on the next step.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 35 mph, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to hood automotive amite Chevrolet located at 11239 la-16, amite city, la 70422, to be diagnosed. The contact was informed that the leaf springs needed to be lubricated and torqued to specs. The vehicle was repaired however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 20,010.
Transmission shifts hard from first to second/second back to first. I noticed this about a week after purchasing truck. Shifts hard mostly in 2wd, not so much in 4WD or hauling/towing. Leaf springs and shackles have squeaked since day one of purchase. Engine oil pressure is at 12-15psi at idle and will not exceed 32-35 psi under normal conditions with or without a load. I've changed the oil filter and oil pressure sensor multiple times. There also seems to be a chirp/tick coming from the passenger side of the engine compartment. I've been trying to narrow it down for the last few weeks. Seems to be something going on in the engine itself or possible the ac compressor. Truck has 42,450 miles
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while hauling a trailer, the vehicle started to swerve uncontrollably. The failure was experienced numerous times while hauling a trailer. The vehicle was taken to several unknown dealers for inspection however, the dealer was unable to locate the failure or the cause for the issue. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 41,300.
Squeaking noise under box. Dealer took 2 months to get a replacement leaf shackle for left side. It did stop the noise. My transmission has a hard shift in gears when taking off and coming to a stop. Transmission seems to hang up shifting from low gear T a higher gear and does the same when coming to a stop. Seems to be getting worse. New truck, now has 21,000 miles but worst investment I have made switching from a foreign truck back to made in America. This hard shifting takes place when starting off or coming to a stop on any highway or street.
The contact owns a 2018 Chevrolet Silverado 1500. While driving above 60 mph, the lower section of the steering wheel and the driver's seat constantly shook and vibrated. The vehicle was taken to South charlotte Chevrolet (9325 South blvd, charlotte, nc) where the tires were replaced and balanced; however, the failure continued. The vehicle was taken to burns Chevrolet (2515 cherry rd, rock hill, SC) where the failure was confirmed, but the cause of the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was 50.
My truck barely has 17K miles and I noticed everytime I hit a bump I sounds like my suspension is all [xxx] up both front and back I honestly can't believe that they can sound like if they were 150K worned out shocks. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Started to hear clunking noise around 15,000 miles. The noise started to get worse as time went by. First it was just when driving up my driveway then it was while driving or even stationary pushing down on the rear bumper. Found that the leaf springs were cracked but it wasn't visible while they were on the vehicle.
The contact owns a 2018 Chevrolet Silverado 1500. While driving various speeds, the steering wheel, accelerator pedal, and center console experienced excessive vibration. The vehicle was taken to country Chevrolet (11 E. lee hwy, warrenton, va), but the cause of the failure was unable to be determined. The manufacturer was notified. The failure mileage was 200.
Takata recall. While backing out of my driveway I heard a loud clunking sound coming from the under carriage of my truck. It stopped for a second and then did it again the clunking sound got progressively louder. I noticed the sound at low speeds, high speeds, going over minor bumps and big bumps in the road. Additionally, while going over big bumps I could hear what sounded like flexing and/or grinding metal coming from the rear suspension. I stopped the vehicle and proceeded to rock it back and forth and noticed the knocking/grinding sounds coming from the under carriage and the suspension. I got back in the vehicle and drove off and the sounds again started. I have infant twins that I was driving in my vehicle at this time and I became very concerned for their safety and mine. I took the vehicle to the dealership (since it is brand new and at the time only had 2-3K miles on it). They said "its a known problem in Chevrolet trucks" the paperwork they gave me after the "repair" stated" lubricate rear leaf springs and re-torque bolts" this indicates I had loose suspension components. The problem occurred again and I again took the truck to the dealership. They again stated the same repair and refused to provide any other remedy and also refused to replace the leaf springs. The same problem happened again. Again I took the truck to the dealership and again they refused to provide any other form of service to remedy the problem. My truck has less than 8K miles on it and it has been in the shop on 4 separate instances for the same suspension problem. The clunking and loose suspension noises have returned and I will be taking the truck in for the 5th time. This is unsafe, and my wife refuses to drive in my truck nor allow me to drive our children in our truck because shes concerned for their safety!
Vehicle developed a vibration at 80mph which fades in and out. Tires were road forced balanced, and alignment was done. Transmission fluid was changed. The shacking at 80mph continued. On a 30 mile commute at 80mph the vibration is extreme 25% of the time (like driving over a rumble strip), moderate another 25% of the time, and the other 50% the vibration is not noticeable.
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- Trinity, NC, USA