This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Went to turn into parking stall and everything shut off and the doors locked. Radio, lights, engine everything turned off. Next day turned into a drive thru and it flickered and came up with service stabli trak. I talked with a place that could hook up my truck to see if anything was wrong. They couldnt find anything. They said they drove the truck around and nothing happened. I left and it shut completely down once and flickered twice. Im hoping this is covered under warranty. Im at 43000 miles. Help!
Radiator leaking for no apparent reason. Truck has only 54K miles and is in excellent condition serviced according to schedule by Chevrolet dealerships.
While waiting to order a morning coffee at a local coffee shop drive thru (stationary), the rear defrost/defogger caused one of the glass panels of the rear windshield/back glass to shatter/explode. There was also smoke & an unmistakable electrical burning smell present at that time. Please refer to GM Canada recall N192220470, as I believe this should become a safety recall in the United States of America as well.
- Plymouth, MA, USA
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Occasionally on my dash info screen a message pops up saying to keep your eyes on the road, in order to dismiss the message you have to take your eyes off the road and touch an ok button on the screen. It is hard to do this safely while driving. The message does not time out and covers the entire screen. There must de a way to disable this or to have it time out. It is ironic that you have to take your eyes off the road. I have tried the button on the steering wheel that dismisses other messages and it does not work for that one. This should be able to be fixed easily with a software update.
Been having voltage issues for a couple of days where my lights dim and volt gauge drops and raises while driving or stationary dealer said it's normal also hard down shifting while driving not letting off the gas assistant brakes have failed and clunk hard sometimes when stopping or press hard back at me through the pedal again dealer said it's normal I pulled my truck out from the back of the house to the front shut it off to go get ready for work a couple minutes later my daughter informed me my truck was over heating I went to door to find smoke pouring out of my truck from under the hood grab a fire extinguisher run out pop the hood and the whole passenger side of compartment is in flames how does a vehicle that's not running start on fire? awaiting my insurance company to get it out of here I imagine will be a total loss there isn't much left of the engine bay so not sure what started the fire
Purchased my 2018 Silverado 1500 used with approximately 32500 miles on it. My air conditioning stopped working after only approximately 39000 miles on the vehicle. Manufacturer bumper to bumper warranty ends at 36,000 miles. This first happened when I got off of work and tried my to use my air conditioning.
I was changing a flat tire. Just as I got the spare onto the bolts, the jack snapped and the truck came crashing down. The vehicle was in my shop at home on a level concrete floor. Emergency brake had been applied.
The projection for vehicles seems to go off during heavy rain, forcing me to turn off the safety feature. If not my seat rumbles and the lights go off frequently
Shaking in the front at speeds over 40mph when there is a slight acceleration, that does stop when you take the foot off the gas. The shaking seems to get more violent at higher speeds, and so far the dealer has been unable to find the cause.
On 02/27/2019 I purchased a 2018 Chevrolet Silverado 1500 at cole Chevrolet, Cadillac in bluefield, West Virginia I noticed that it was making noise when I drove it and a vibration with the truck. I thought it was the road surface causing the noise it was a lot worse at 70 mph. The more I drove the worse it got. I got to looking at the tires I noticed that the front passenger side tire had high and low spots on the outside edge. On 06/27/2019 I took the truck in for a oil change and tire rotation at the dealership that I bought it at, I showed the service department the front passenger side tire. I was told that the front end was out of alignment and they did alignment on the truck and they ordered a new tire. I drove the truck a little over 600 miles, I started getting the noise and vibration again. I got to checking the driver side tire and noticed the same thing on the inside edge. On 07/24/2019 I took the truck back to the dealership service center and told them that the same thing is happing with the front passenger side tire. The new tire was in and they changed it. Check the alignment again and told nothing is wrong with the tires that the tires are soft causing the wear. I learned later the the problem with the tires is called cupping. I called Goodyear tire and talked with them about the problem. Goodyear had me take it to one of their service centers to check my truck. Goodyear service center told me that the front end is in alignment. They told me that the cupping on the tires is a mechanical problem. They advised me that the same thing will happen again if I put new tires on, if I didn't get the mechanical problem fixed. I called GM about this problem. They told me to take it back to the dealership and have them check it. I did on 09/09/2019 I told them I was having problems with the steering loosing traction go around curves was told nothing is wrong
The vehicle vibrates through the steering wheel and seat when traveling at highway speeds. The dealer balanced and checked road force on wheels after 5,000 miles and rebalanced two wheels. Vibration still exists and appears to be getting worse with more miles. The wheel balance didn't fix the problem.
I purchase a 2018 Chevrolet Silverado in November of 2018 that was defected. Took it to the dealership 3 times for repair for the same problem. Dealership couldn't fix it so they traded it for another 2018 Silverado. The 2nd truck has the same problem with the transmission. It's makes a grinding vibration between 40 and 50 mph and it makes a sound like something is going to come apart or something is getting ready to fall out.dealership huffines Chevrolet in lewisville, tx saids it's my driving habits. General Motors stated the problem go's away over time. If problem go's away over a period of time, why did it go away on the 1st truck. Transmission is defected and they know it. At this point all I want is my money back. I've been frustrated for 6 months over my truck. It's unsafe to drive because of grinding and vibration. I'm now going to continue to make payments on a unsafe defected vehicle.
The door locks create a life safety issue. I locked my truck and went into a store leaving an adult passenger in the truck. I came out with packages and asked the passenger to unlock the door. Neither the door lock switch or the handle would allow her to unlock the doors. There is absoltely no way a passenger can get out for any reason if the doors are locked and they don't have the keys. The dealer say this is part of the security system. The owners manual doesn't give any instruction on how to disarm this. Passenger left in truck without the keyes with the doors locked is in a death trap built by Chevrolet.
In April 2018, I purchased a new 2018 Chevrolet 1500 Silverado. In November of 2018 I noticed an unacceptable amount of corrosion on the chassis. In March 2019, the corrosion has increased to the total front of my chassis rusting. Note: The markers used as a reference for the manufacture to assemble the vehicle were still present, indicating a sharply marker had adhered to the truck better than the noxrust coating. Note: I clean my vehicle regularly( every two weeks). I took my vehicle to two separate Chevrolet dealerships to no avail. They stated that the warranty did not cover standard damage to the paint. The fault was not damage to the paint, rather the wax coating simply did not hold up. According to the shop records, my truck was still within the 3 year/36,000 mike bumper to bumper warranty measuring at 30,521 miles. Please see the attached photos for more detail.
Radio quit working and truck would not start took it to dealership they ordered new radio and then later installed it still dident work ordered module for it told them truck was shorting out and would not start and asked them if I should leave it on battery charger over night so it would start in morning they said yes keep doing that until part came in it did and they fixed it a month ago was at mall truck uould not start tried it again still nothing took key out waited couple minutes and it started then seatbelt stuck in door and went through door panel at home depot took it to dealership they said it was a safety issue an could fix the seat belt but not the door because I put black silicone on door to cover hole and now the headliner where you put your sunglasses is falling down worried I bought a lemon but not sure because this is my first new truck and it seems like there's a delay when you let of the gas and it stops giving the engine gas
Takata recall. While backing out of my driveway I heard a loud clunking sound coming from the under carriage of my truck. It stopped for a second and then did it again the clunking sound got progressively louder. I noticed the sound at low speeds, high speeds, going over minor bumps and big bumps in the road. Additionally, while going over big bumps I could hear what sounded like flexing and/or grinding metal coming from the rear suspension. I stopped the vehicle and proceeded to rock it back and forth and noticed the knocking/grinding sounds coming from the under carriage and the suspension. I got back in the vehicle and drove off and the sounds again started. I have infant twins that I was driving in my vehicle at this time and I became very concerned for their safety and mine. I took the vehicle to the dealership (since it is brand new and at the time only had 2-3K miles on it). They said "its a known problem in Chevrolet trucks" the paperwork they gave me after the "repair" stated" lubricate rear leaf springs and re-torque bolts" this indicates I had loose suspension components. The problem occurred again and I again took the truck to the dealership. They again stated the same repair and refused to provide any other remedy and also refused to replace the leaf springs. The same problem happened again. Again I took the truck to the dealership and again they refused to provide any other form of service to remedy the problem. My truck has less than 8K miles on it and it has been in the shop on 4 separate instances for the same suspension problem. The clunking and loose suspension noises have returned and I will be taking the truck in for the 5th time. This is unsafe, and my wife refuses to drive in my truck nor allow me to drive our children in our truck because shes concerned for their safety!
A D V E R T I S E M E N T S
- Hermitage, TN, USA