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CarComplaints.com Notes: The 2017 Chevy Silverado 1500 has an early trend of the transmission shifting hard, surging & jerking.

At the moment these trucks are still under warranty. However this transmission problem shows up right away with the average reported mileage only around 3,000 miles, so for now the 2017 Silverado earns our "Beware of the Clunker" badge.

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
23,649 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chevrolet Silverado 1500 drivetrain problems

drivetrain problem

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2017 Chevrolet Silverado 1500 Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #60

Jun 012019

Silverado 1500 8-cyl

  • 36,000 miles

A D V E R T I S E M E N T S

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving in stop-N-go traffic, the transmission failed to shift correctly while going from 4 cylinder to 8 cylinder operation. The vehicle was taken to bachman Chevrolet located at 9650 bluegrass parkway, louisville, ky 40299, (502) 632-0211) however, the mechanic was unable to duplicate the failure or provide a cause for the failure. The vehicle was not repaired. The failure recurred intermittently. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 36,000. Consumer stated vehicle was taken to 3 different dealers.

- Global, KY, USA

problem #59

May 022020

Silverado 1500

  • 103,000 miles
Transmission is clunky at lower gears and doesn't switch at highway speeds if I need to accelerate quickly. Hard shifts up and down especially at gears 1-3.

- Memphis, TN, USA

problem #58

Sep 062019

Silverado 1500 8-cyl

  • 50,000 miles
In motion. Transmission hard slip/kick randomly. Also ac condenser cracked and leaked out all freon at 50000miles.

- Groves, TX, USA

problem #57

Apr 172020

Silverado 1500 8-cyl

  • miles

A D V E R T I S E M E N T S

When shifting from P to D vehicle refuses to move forward even after lightly pressing the accelerator then letting off the gas pedal there is hesitation while engine revs before the vehicle suddenly & unexpectedly lurches forward. When slowing down or stopping a loud clunk can be heard and felt comparable to being rear ended by another driver. This has been an ongoing issue since vehicle was purchased new. A certified GM dealership has investigated multiple complaints without a resolution to this safety concern.

- Brainerd, MN, USA

problem #56

Mar 102020

Silverado 1500

  • 5,000 miles
1st to 2nd gear shifts are hesitant and rough, sometimes dangerous causing truck to jump forward. Usually in parking lots. If stopped on a downhill ; I take foot off brake then the truck will roll like all cars do, and then when I step on the accelerator, the truck engine will rev up as if in neutral then slam into gear causing me to nearly rear end the cars in front on multiple occasions

- Kaneohe, HI, USA

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problem #55

Sep 232019

Silverado 1500

  • miles
Transmission is faulty, has been to the dealer where I purchased several times, they flushed the trans 2 or 3 times then finally rebuilt the transmission with around 60,000 miles. Now I'm at 70,000 miles and having transmission problems again. It surges between gears, sometimes feels like I've been rear ended and sometimes seems to skip a gear and be in neutral for a few seconds before clucking into gear.

- Bowling Green, KY, USA

problem #54

Jan 152020

Silverado 1500

  • 34,000 miles

A D V E R T I S E M E N T S

Transmission shifts hard into gear when slowing down and extremely hard when towing 2,000lb empty trailer, currently at dealership to have new torque converter and pump installed. Dealership stated no metal shavings in transmission they believe. When accelerating engine rpms increase while vehicle speed decreases. Stereo constantly disconnects from wifi when streaming music. Wifi will continue to work for other devices. Voice commands work 80%ish of the time.

- Chesapeake, VA, USA

problem #53

Feb 222019

Silverado 1500

  • miles
The transmission on this truck has not been right from the beginning. When starting in the morning it will do one of three things: Surges and transmission skips, hesitate and then race or jump ahead, or chunk and thunk like it really doesn't want to go to work and shifts hard when it does. I keep asking when GM will take care of this problem and I keep getting the run around. I have brought it in 3X, have had diagnostics run, transmission flushed and of course it has not helped. I am now bringing it back to Chevy dealer and now they say I have to do the next step according to GM which is put in a new torque converter. I bought a beautiful truck that runs like crap and I am very frustrated.

- Big Lake, MN, USA

problem #52

Apr 012018

Silverado 1500

  • 18,000 miles
The contact owns a 2017 Chevrolet Silverado. While driving at very low speeds, the vehicle experienced unintended acceleration and lurched forward on several occasions, nearly striking a pedestrian. The vehicle was taken to mountain view Chevrolet (2109 E. main street, mountain view, ar), but the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 18,000.

- Mountain View, AR, USA

problem #51

Oct 162019

Silverado 1500

  • 14,000 miles
The steering wheel vibrates at around 65 mph. It feels like you are rolling over rumble strips. The dealership balanced the tires, but the vibration continues. Researching the issue indicates it may be a problem with the torque converter.

- San Jose, CA, USA

problem #50

Nov 012019

Silverado 1500

  • 32,000 miles

A D V E R T I S E M E N T S

Transmission is constantly jerking and hard shifting. It also lags when trying to accelerate. Tried to get it looked at under warranty and was told "welcome to the future" by the dealership. They wouldn't even drive or look at it. Feels like I've been ripped off, why even offer warranties?

- Oconomowoc, WI, USA

problem #49

Nov 142019

Silverado 1500

  • 3,000 miles
I've noticed since the first month of owner ship back in 2018, that something was wrong with my transmission. I own a 2017 Chevy Silverado with the 8 speed transmission. Not only had it been discouraging, it's disturbing, and possibly even unsafe. From 1st to 2nd gear there is a hard shift in the transmission. And the same problem is from 2nd to 1st gear. The vehicle makes a loud clunk and it jerks simultaneously. The fact I spent $50,000 on this truck brand new and have got nowhere with the problem is outrageous. I always believe it is a safety concern, because the vehicle will move it radically. When I brought it to my dealership they said it was 'left in 4 wheel drive' ridiculous lies. And if that was the case why did they 'update the transmission computer.' Regardless, all of these problems from GM have been swept under the rug. The problem has never stopped. I've gotten replies from service representatives at the dealership saying 'they all do that' or 'it's fine' so tired of getting nowhere. GM should be replacing every single 8 speed transmission. I am worried that my transmission will fail at any time. New vehicles should not drive like this.

- Yonkers, NY, USA

problem #48

Oct 132019

Silverado 1500

  • 30,000 miles
When coming to stop my truck regularly has very hard downshifting. Along with a very audible 'clunk' from the rear end, I will experience a feeling that I can only deceive as being hit by another vehicle. This results in sometimes having to brake harder as you feel like your going to move forward rapidly. A very similar experience happen when pulling out slowly in low gears. These two combined can be extremely hazardous as well as just very obnoxious/annoying when driving in a yielding situation.

- Louisa, KY, USA

problem #47

Oct 012019

Silverado 1500

  • 59,000 miles
Transmission shudder at speed. Hard shifts at slow speed. Appears to be well documented across this site and other forums. It appears the oil used in the transmissions was defective (per Chevy). Tsb - 16-na-175 and tsb 18-na-355. Hopefully adding to the long list of complaints helps get Chevy to issue a "recall" or something similar to resolve the issue with the flush procedures or similar fixes.

- Grand Rapids, MN, USA

problem #46

Oct 042019

Silverado 1500

  • 19,000 miles
Hard downshifting when going down hills at slow speed. Jerking and clunking noise, and RPM goes up and sounds like gears are grinding. I have taken it to the dealership and they tell me nothing is wrong. It happens every time I am going down a hill with the breaks applied and going at a slow speed. The truck jerked so bad that the seat belt locked.

- Waleska, GA, USA

problem #45

Oct 012019

Silverado 1500

  • 80,000 miles
A 2017 Chevy Silverado with a 5.3L at 80000 miles the water pump went bad I had a 2006 same truck and it was 200000+.miles before I had to deal with this issue. I don't know if I'm the only one that had the water pump issue so soon or if this is a common problem with this truck that needs to be looked into, also excessive noises from the transmition when up or down shifting at low speeds and is like if struggled to down shift when you need it like when you need to pass a car in front of you most times you have to give it excessive throtle and only then it downshifts in a violent manner, again do not know if this is something that is only happening to me or if there is someone else out there with the same truck having similar issues, thanks.

- Kennesaw, GA, USA

problem #44

Sep 202019

Silverado 1500

  • 68,000 miles
Passenger air bag off light inoperable. Check 4 wheel drive warning comes on intermittently. Dealer charged $138 but could not find any problems. This occurs when driving.

- Williamsburg, MI, USA

problem #43

Sep 262019

Silverado 1500

  • miles
Truck down and upshifts hard. When slowing down for a car in front of me, when I get back on the gas, the truck has no power like it can't figure out what gear to be in. Makes a loud clunking noise with light acceleration from 1st to 2nd gear. There is major hesitation when trying to down shift no matter what gear I'm in. Problem needs to be fixed before someone gets injured. Been to Chevy 3 times for the same problem and all they tell me is the transmission will learn how you drive. They also told me there is no new update for the transmission module so I'm screwed.

- Imperial, MO, USA

problem #42

Aug 252018

Silverado 1500

  • miles
The 8-speed automatic transmission exhibits numerous issues. 1) when slowing down to under 10 mph, as if you were yielding to traffic and then pressing the throttle to accelerate the vehicle, two issues can occur. First, the vehicle's transmission can hesitate between gears, providing no power to the wheels. Second, when vehicle does shift into a gear, the vehicle can lurch forward unexpectedly as if you were hit from behind. There is sometimes an audible "clank" when this issue occurs. This issue can prevent a driver from successfully entering traffic due to loss of instant power to the wheels. 2) during low-speed acceleration, the vehicle can hesitate between the first three gears, providing no power to the wheels. It has a similar feel to a transmission that was slipping. This can cause a driver to over-correct the deficiency in power to the wheels by applying excessive throttle and cause an accident. 3) when proceeding slowly in stop and go traffic, the vehicle can shift up or down suddenly, causing the vehicle to lurch forward unexpectedly. There is sometimes an audible "clank" when this issue occurs. This can cause the vehicle to strike the rear of another vehicle, in tight traffic, if the driver isn't prepared to apply the brake when the event occurs. 4) when driving normally, the transmission may hesitate to downshift when the accelerator is applied as would be necessary when trying to pass a vehicle. This does not appear to be gear dependent. The loss of instant power can prevent the driver from successfully overtaking another vehicle in the event they need to conduct a passing maneuver.

- San Diego, CA, USA

problem #41

Aug 112019

Silverado 1500

  • 34,245 miles
2017 1500 Silverado, jerks, surges, during acceleration. Now and then I get a loud thud in the rear like I got rear-ended. When coming to a stop from 2nd to 1st.

- Marlborough, MA, USA

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