While driving, I heard a loud "pop". When I arrived at work, I saw that the rear windshield, on the passenger side, was shattered.

- Corpus Christi, TX, USA

Was in truck moving it to a different spot in my driveway so my daughter could get her car out, got out of truck and shut the door and back window shattered.

- Collinsville, IL, USA

The rear window with power slider blew out when I shut my truck door. I read online that there is a recall for many other models similar to my vehicle but for some reason mine wasn't included. The window itself is over a thousand dollars just for the part; I'd appreciate some help in getting this to include my vehicle as well because it is directly inline with recalls for very similar models. Thank you, [XXX] - I can supply pictures if requested. I don't have them available to upload them now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sodus Point, NY, USA

Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!

- Akron, OH, USA

While driving down the highway in a torrential rain the wipers just stopped working. They were cutting on and off and now do not work at all. The problem appears to be in the engine compartment fuse block which is not servicable. It is currently not fixed and could be inspected. We could not see 50 feet in front of us and were blindly following the car in front of us. It hasent been to the dealer yet as the truck is out of warrenty and it would not be covered. This came without any warning lamps or messages.

- Romulus, MI, USA

Rear window defroster caused back glass to explode. Vehicles was remote started before driving even though in settings auto rear defrost was turned off the rear defrosters were turned on automatically after driving for approximately 10 mins and while stopped at a red light i heard a loud bang and looked back to see a little but of smoke and one half of the powered rear sliding window with defrost had complete shattered, immediately i looked down to find the rear defrost turned on and then turned it off. I have heard of a customer satisfaction bulletin and a recall in Canada for this issue. This is a huge safety concern as when it blows it is loud and could cause someone that is driving to get panicked and swerve as well as potential for fire. This absolutely needs to be a recall for US vehicles as well

- Damascus, MD, USA

After starting my truck, my kids and i entered a few minutes later, we smelled a faint burning smell but seemed to have faded. driving 50yards away from my home, my rear window (glass on side of sliding window) randomly made the spider web/Crack effect all over the glass and had started crumbling off.

- Opelousas, LA, USA

Vehicle was remote started in driveway. Before the 1st cycle ran out and shut off the vehicle I opened the rear door and black smoke came out and could see smoke emitting from behind the headrests of the back seat by the slider rear window. The rear defrost had started on fire. The rear window on driver side spiderwebbed when I opened the door. Temperature outside was 7 degrees with windchill below 0. no recall listed here in us at this time I could find. Recall #192220470 in Canada was listed for 2014-2018 trucks.

- Essexville, MI, USA

The electrical wires in my back window got so hot it shattered my back window. Could smell electrical smoke post incident. Rear defrost was in use. There is currently a recall on exact same truck model and year in Canada but currently not in the us. This needs to be addressed before someone gets injured.

- Mckenzie, TN, USA

The contact owns a 2017 Chevrolet Silverado rear passenger side window panel shattered a strong odor of burning rubber present inside the cabin consequence was repairs had to be paid by the contact the contact stated that while driving approximately 25 mph, a smell of burnig rubber started inside the cabin, then a loud pop was heard. The following day noticed that the rear window panel had shattered. The vehicle was taken to the dealer mccarthy-morse Chevrolet, 9201 metcalf ave, overland park, ks 66212, they were not able to determined the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 122,000.

- Monroe, UT, USA

Rear window equipped with factory electric rear window defogger exploded/shattered outward when driver door was closed, spraying shattered glass inside the cab and the exterior surrounding area. The truck had been unused for over a week and was located in an attached garage having an average night temperature in the high 30S F. the truck had not been started and the rear defroster has never been used. Mileage on the truck is 9782 and there was no known damage (nicks, scratches, etc) to the window.

- Burlington, WI, USA

Bought this 2017 Silverado in Feb. 2017 didn't notice the vertical scratches in the windshield until the sun hit it just right. The dealership determined it was a factory defect and replaced it quickly no problem. At about 13,000 miles I noticed that the ew windshield had scratches left by the wiper blades. Where the blades reverse direction the windshield is scratched so bad it appears milky. I took it to the dealer to see about getting it replaced and was told by the service manager that they couldn't do it without an okay from GM. I contacted GM's directly. After they talked to the dealership they told me that the scratches were my fault for " using the wipers without washer solution" I have never ever turned the wipers on without pressing the washer button first period. I was told by the dealer that he called and left messages with the GM customer service rep. And she has not returned his calls. Yesterday while driving on a winding road the sun hit the scratches just right causing me temporarily to lose sight of the road. I was a lifelong GM customer not anymore!!!!

- Kent, WA, USA

Washer pump burnt, dealer replaced washer bottle & washer pump. Purchased Dec 2016, last 6 months lived in Arizona. Didn't use. Tried using Mar 20th, washer didn't work. Numerous 2016-2017 complaints on line regarding this. Dealer repair representative said motor burnt up; had to be replaced. Appears wiring caused motor to burn up per prior customer complaints. Your system will not allow pdfs to be attached. Call me and I'll email them to you!!!!!!!!!

- Box Elder, SD, USA

Backup camera screen is so bright at night inside vehicle that it almost causes an inability to see anything. Apparently there is no way to adjust the brightness on this model, but was available in earlier models

- Keithville, LA, USA

At night, when shifting into reverse gear and the backup cameras is activated, the system changes the center dashboard display screen from night brightness to full daytime brightness. If looking at the screen when this happens, night vision is lost by the glare. If not looking and in a dark area, it becomes impossible to see much of anything other than the display screen. While the screen is showing what is behind the vehicle, if a turning movement is needed while backing, it is impossible to see if there is anything beside the vehicle (like children) without opening the vehicle windows. If the display brightness would simply remain unchanged when the backup camera is activated, this issue would be resolved. The dealer and Chevrolet assistance both state this is how the system is designed to operate and refuse to take any action. They do state the problem "might" be resolved in a future software update.

- Leesburg, IN, USA