CarComplaints.com Notes: The 2016 Silverado has a few problems reported here & there, but that's to be expected for a popular model. More importantly, it has no significant problem trends -- both with our complaint data & same with complaints made to the NHTSA.
10.0
really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
37,887 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Loss of power steering. For no reason and no pattern the power steering goes out. A warning message comes up in the driver info screen saying warning loss of power steering. When it happens it does not come back on until you shut the truck off, open and close the driver door to completely shut the truck off. It takes different lengths of time for it to begin working again. It goes away for a week to a couple of months. It happens under all driving conditions including highway, city, and country driving. Very dangerous because you can barely steer the vehicle. GM needs to stand up and take care of this problem. Others have reported this also.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 mph, the message "power steering fault drive careful" suddenly displayed and the steering wheel became firm and was more difficult to turn in either direction. After restarting the vehicle, the failure was remedied but recurred moments later. The vehicle was taken to an unknown dealer who diagnosed that the steering rack was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owned a 2016 Chevrolet Silverado. The contact stated was driving 25 mph when the brake brake pedal was depressed however, the vehicle failed to stop. The contact stated that he had to depress the brake pedal with both feet as it travelled to the floorboard. The vehicle did not stop and decelerated in speed which caused the contact to rear-end a vehicle, which also caused that vehicle to rear-end a vehicle as well. No injuries were sustained and no medical treatment acquired. There was no police report filed. There was no warning light illuminated on the vehicle. The contact stated that the ABS failed to engage. The contact had the vehicle towed to their residence. The contact insurance company had the vehicle towed to a tow yard, where they inspected the vehicle damages and deemed the vehicle a total loss. The local dealer and the manufacturer was not made aware of the failure. The contact mentioned that he believed the failure was related to NHTSA campaign number: 18V578000 (service brakes, hydraulic) and 16V069000 (service brakes, hydraulic). The failure mileage was 78,000.
The truck will cut engine at any speed, totally losing power to breaks, steering, odometers etc. It mostly comes back on after a few seconds and sends a code of many different kids (service park assist, stabiitrac, roll window down and back up, trailer brake assist etc) this is very dangerous and needs to be recalled. This could happen during a critical driving move and could end up deadly. Currently, there are 70,000 miles on this truck and out of standard warranty and will probably cost a lot to fix. (labor mostly) research shows that this is pretty common and very scary. GM even has a service bulletin out (18-na-161) showing that this is a common problem and is very dangerous, thus need to cover the recall right away.
My service power steering alert came up on my dic and lost power steering. When I got home I shut vehicle off and waited 10 minutes and started vehicle up and message was gone and I had power steering. Drove to work next day and was ok. Just before I arrived home, I got the same message and no power steering again. Same scenario as before, let vehicle sit and restart and everything working. I drove for 4 days and on the 5th day it did it again. I had taken it to a GM dealer and they couldn't find anything wrong. At the time I took it to them, it was not working. They said that the module 'may' be bad or possibly the steering rack is bad. All codes were communication errors. When I got vehicle home, I checked for any loose wires under dash and the power steering came back. I told them that I know prior year trucks had this issue. I told them this and they said that I need to replace the power steering rack at my cost of $2600 that the vehicle has 100,000 miles on it and things go bad. I told them that it was highway miles and that shouldn't matter.
- Jacksonville, FL, USA
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On Jan 30, 2021 a check engine light appeared on start-up but had no noticeable difference in driving conditions or reading from dash gauges. Checked engine code and it read po6dd, took my truck to a GM dealer and they ran a test showing 20psi too low of oil pressure at the top side of the engine as a result of a failed oil pump solenoid. Was told this could have caused an engine failure. Cost to repair this issue is >$3,000. While the dealership was test driving my truck after repairing the oil solenoid the entire power steering unit failed. The entire power steering unit needs to be replaced and is nearly $1,500 to repair. These problems on a 5 year old vehicle with 103,490 miles seems like a major issue. I reached out to GM and they said that these issues are not under recall and will not be assisting in any costs involved in repairs.
While turning corners at slow speed, the vehicle steering locks up and vehicle stalls. The traction control (T/C) comes on. Once the vehicle sit still for a while the vehicle can be started and begin driving again. The problem occurs with no warning the problem always happens when turning the vehicle at low speed. Thanks [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Steering wheel locked wheel locked up and steering assist quiit working while driving down route 119 in charleston, wv doing 40 mph causing me to almost hit almost hit a semi-truck head on. Power steering assist will keep working and stopping, I took vehicle straight to walker Chevy in nitro, wv.
When usually doing three point turn my power steering goes out my radio goes out air conditioning everything and then comes right back on I'm pretty sure it's a voltage drop to the steering I see a lot of recalls on it and mines doing the same thing and also the stable track comes on and trailer system morning comes on has not ever done anything when driving usually when parking
When driving, if I do something electrical, like applying the brakes or using my turn signal, the entire car electrical system shuts off for a second and sometimes jerks the steering wheel out of my hand. It usually restarts immediately on its own while driving. I've had it also while parked with just the radio on, that everything just died. Then it took a few tries before the truck engine turned over to try starting
Steering will jerk back and forth very sharply and dash information center goes blank when turning into parking spots. This has happened at speed with A/C and radio going blank.
NHTSA recall 17V-414 and GM recall 17276 are for the 2014 Chevrolet Silverado vehicles. I have a 2016 Chevrolet Silverado experiencing the exact same issue as described in the reference recalls, but no recall has been issued for 2016 model year. 2016 model year needs to be recalled as well.
I have been dealing with transmission issues since I bought the vehicle. There is dirt and sand inside my brake lights, rust under the seats, dirt and rust under the dash, brake calipers are horribly rusted and painted to be covered up by the selling dealership, wiring issues continue to arise and repaired by my mechanic. Trailer brake system is now failing. Steering is having issues now, either bad tie rods or bad cv joints. I have had complete loss of electronic power steering in the past. I suspect this vehicle was in a flood and the dealership covered it up. I have been dealing with this since January of 2019, and I have text records starting April 7th 2019. The vehicle was purchased from a family member's dealership and I bought an extended warranty. They have been less than helpful. Seeking legal help is my last resort.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the steering wheel would jerk and would turn on his own. No warning light illuminated. Own. The vehicle was taken to weir Chevrolet Buick (GMC,1507 S main St, red bud, il 62278) and was diagnosed that the steering gear needed to recalibrated. The vehicle was repaired at the contacts expense. The contact mentioned that the update did not work and the dealer had to recalibrate the steering and informed the contact that it was not part of the of the unknown tsb. The manufacturer was made aware of the failure and informed the contact that they corrected the issue of the unknown bulletin and referred the contact to NHTSA. The failure mileage was approximately 60,000. The VIN was not available.
As I was backing out of my driveway the truck suddenly shut off and the steering wheel jerked hard out of my hand. The screens all went blank. I was halfway onto the road when this happened and luckily the oncoming traffic was able to stop in time. I restarted the car and it did it again. It took three times to get the car going. I immediately called the dealer to take it in for service. On the way to the dealer it happened again and prior to the screen just blacked out only then the ac blower fan surged on and off. The vehicle again shut off as I was turning from dual highway to the dealer and the steering wheel jerked out of my hands and the brakes locked. Also when I backed out that morning the rear felt like their was some slippage. I bought my 2016 Silverado used in 2018 with 24K miles on it. The odometer just turned 50K two days ago, so this vehicle has not been driven hard and has always had proper service.I began researching and there are thousands of the same complaint online so I thought there must be a recall. However, the dealer tells me that there is only a "bulletin" and that since I am out of warranty I have to pay for the known repairs needed to fix this issue that clearly GM is aware of. Repairs are over 1300 dollars! I can not believe that GM knows about such a dangerous problem and will not fix it for owners. How many injuries and deaths must occur before a bulletin warrants becoming a recall? I also noted that the previous owner, right before I bought the vehicle according the the car fax took the vehicle for service due to electrical problems. So this was known by GM and dealer when I bought the truck. Deceitful. I have a family that relies on this vehicle for transportation and now I can't afford to fix it or trade it and it is not safe to drive. Help!
Power steering lost temporarily, lights went on and off fast and vehicle dash went black and truck died while turning causing me to hit a car. Moving about 5 to 10 mph
I will drive down the road and the display goes black on dash and I hear clicking sound and truck shuts off. Steering wheel has locked up making turns, left or right. Issues mostly happen when driving extended period of times but has cut off with short trips and parking, backing in. These issues started around Dec 2019 and increased in frequency this year 2020.
I was driving and lost all power I had no lights no steering no breaks and then everything came back on this is very very dangerous research it and there is a lot of people having the same problems something needs to be done
A D V E R T I S E M E N T S
- Indianapolis, IN, USA