Technical Service Bulletins (TSBs) for the 2015 Silverado 1500 are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT ... Read More »
14713 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE STEERING GEAR ASSEMBLY ON CERTAIN VEHICLES. THE STEERING GEAR ON SOME OF THESE VEHICLES MAY HAVE BEEN ASSEMBLED WITH AN INCORRECT THRUST BEARING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A GRIND, POP, SHUDDER OR BIND FEELING/NOISE IN THE STEERING COLUMN WHEN TURNING LEFT OR RIGHT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN FOR A REDUCED POWER MESSAGE, STEERING ASSIST, ENGINE STALL OR THE INSTRUMENT PANEL, RADIO, AND OR HEATER-VENT-AIR CONDITIONING GO BLANK WITH MULTIPLE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES WITH ONE OF THE TWO CONCERNS. Read More »
SERVICE UPDATE (REVISED PART INFORMATION). INSPECT VEHICLES AND REPLACE THE POWER STEERING COOLER ASSEMBLY AS NEEDED ON VEHICLES THAT WERE PREVIOUSLY SERVICED PRIOR TO SEPTEMBER 9, 2014 PURSUANT TO RECALL BULLETIN 14356 (SINCE SUPERSEDED ... Read More »
GMC/CHEVROLET: HOSE CONNECTION WITHIN POWER STEERING COOLER ASSEMBLY IS MISSING FERRULE OR FERRULE CRIMP AND WILL LOSE POWER STEERING FLUID, IF DRIVEN. MODEL 2015 SILVERADO 2500/3500, SIERRA 2500/3500. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS. Read More »
GMC/CHEVROLET: HOSE CONNECTION WITHIN POWER STEERING COOLER ASSEMBLY IS MISSING FERRULE OR FERRULE CRIMP AND WILL LOSE POWER STEERING FLUID, IF DRIVEN. MODEL 2015 SILVERADO 2500/3500, SIERRA 2500/3500. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN FOR A REDUCED POWER MESSAGE, STEERING ASSIST, ENGINE STALL OR THE INSTRUMENT PANEL, RADIO, AND OR HEATER-VENT-AIR CONDITIONING GO BLANK WITH MULTIPLE ... Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP, ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE SUSPENSION SYSTEM ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS TO DIAGNOSIS AND REPAIR VEHICLES WITH VARIOUS HANDLING, VEHICLE DYNAMICS CONCERNS, NOISES FROM THE SUSPENSION OR UNDERBODY, OR ISSUES RELATED ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN WHEN THE VEHICLE HA SA SERVICE ENGINE SOON LIGHT, ANTILOCK BRAKING SYSTEM LIGHT OR SERVICE SUSPENSION MESSAGE, MISFIRE, HESITATION, NO ... Read More »
GENERAL MOTORS: 2014-2015 CADILLAC ESCALADE, CHEVROLET SILVERADO 1500, GMC SIERRA: SOME CUTOMERS HAVE CONCERNS OF NO CRANK OF THE ENGINE, SERVICE SUSPENSION SYSTEM WHICH MAY BE CAUSED BY FUSE ISSUES. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE ISSUES WERE THE CUSTOMER WILL NEED INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP NEEDED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE UNEVEN BRAKE PAD WEAR. TECHNICIAN WILL NEED TO INSPECT AND MEASURE THE BRAKE PADS THICKNESS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE ISSUES WERE THE CUSTOMER WILL NEED INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL. Read More »
GMC/CHEVROLET: SERVICE PROCEDURES ON CERTAIN VEHICLES TO INSPECT, RETIGHTEN THE TORQUE FOR RIGHT REAR BRAKE LINE BRACKET BOLT TO REAR AXLE DUE TO INCORRECTLY BEING TORQUED ALLOWING BRAKE LINE TO WEAR AGAINST REAR AXLE HOUSING AND BRAKE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE ISSUES WERE THE CUSTOMER WILL NEED INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HYDRO-BOOST IS NOT SERVICEABLE AND WILL NEED TO BE REPLACED IF THE BRAKE PEDAL MOVES OR APPLIES ON ITS OWN AT A FULL TURN. Read More »
14056 - MESSAGE NO BULLETIN. CERTAIN VEHICLES, EQUIPPED WITH THE TRAILERING PACKAGE (RPO Z82 WITHOUT RPO JL1), WERE SHIPPED TO DEALERS WITHOUT THE ELECTRIC BRAKE CONTROLLER WIRE HARNESS. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN WHEN THE VEHICLE HA SA SERVICE ENGINE SOON LIGHT, ANTILOCK BRAKING SYSTEM LIGHT OR SERVICE SUSPENSION MESSAGE, MISFIRE, HESITATION, NO ... Read More »
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
15203A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF REQUIRED, RETIGHTEN THE TORQUE ON THE RIGHT-REAR-BRAKE-LINE-BRACKET BOLT TO THE REAR-AXLE ON CERTAIN FORT WAYNE ASSEMBLY ... Read More »
15203 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF REQUIRED, RETIGHTEN THE TORQUE ON THE RIGHT-REAR-BRAKE-LINE-BRACKET BOLT TO THE REAR-AXLE ON CERTAIN FORT WAYNE ASSEMBLY PLANT BUILT 2014-2015 ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN WHEN THE VEHICLE HA SA SERVICE ENGINE SOON LIGHT, ANTILOCK BRAKING SYSTEM LIGHT OR SERVICE SUSPENSION MESSAGE, MISFIRE, HESITATION, NO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
GENERAL MOTORS 2014-2015 CHEVROLET SILVERADO, GMC SIERRA: SERVICE UPDATE FOR INVENTORY AND CUSTOMER VEHICLES BODY HARNESS CONTACT WITH PARK BRAKE BRACKET WILL EXPIRES WITH BASE WARRANTY. *LJ Read More »
GENERAL MOTORS 2014-2015, CHEVROLET SILVERADO, GMC SIERRA : SERVICE UPDATE FOR INVENTORY AND CUSTOMER PARK BRAKE BRACKET VEHICLES BODY HARNESS CONTACT EXPIRES WITH BASE WARRANTY . *LJ Read More »
GMC/CHEVROLET: PROCEDURE IN TIE STRAP MAIN AND BCM OF BODY HARNESS TO PREVENT THEM COMING IN CONTACT WITH PARK BRAKE BRACKET WHERE EXPOSED BODY HARNESS WIRES IN CLOSE PROXIMITY TO PARKING BRAKE BRACKET CAN RUB OR PINCH BRAKE BRACKET. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P0106 AND P0506. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P2635, U0074 AND OR U18A2. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODE P0300 - P0308 MAY SET. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR VEHICLES WITH A ROUGH IDLE AND/OR VIBRATION AT IDLE IN DRIVE. THIS CONDITION WILL NOT BE PRESENT IN PARK, OR NEUTRAL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT GENERATION 5 ENGINES WITH REGULAR PRODUCTION OPTION CODE L83, L86, OR LV3 MAY HAVE AN OIL CONSUMPTION CONCERN WERE ONE QUART IN 2000 MILES IS BEING USED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP, ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE SUSPENSION SYSTEM ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE A SHAKE OR SHUDDER DURING LIGHT THROTTLE ACCELERATION, BETWEEN 30 AND 65 MPH STEADY STATE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT GENERATION 5 ENGINES WITH REGULAR PRODUCTION OPTION CODE L83, L86, OR LV3 MAY HAVE AN OIL CONSUMPTION CONCERN WERE ONE QUART IN 2000 MILES IS BEING USED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE DIAGNOSTIC TROUBLE CODE P06DD OR NO OR LOW OIL PRESSURE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR VEHICLES WITH A ROUGH IDLE AND/OR VIBRATION AT IDLE IN DRIVE. THIS CONDITION WILL NOT BE PRESENT IN PARK, OR NEUTRAL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE A SHAKE OR SHUDDER DURING LIGHT THROTTLE ACCELERATION, BETWEEN 30 AND 65 MPH STEADY STATE ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND AFFECTED BANK OF AFM LIFTERS TO CORRECT A CUSTOMER CONCERN ON A MALFUNCTION INDICATOR LAMP (MIL) ON AND/OR AN ENGINE MISFIRE/TICK NOISE WITH DTC ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE SERVICE ENGINE SOON LIGHT IS ON, AND THE ENGINE HAS LOW OIL PRESSURE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION HAS THE STEPS FOR DIAGNOSING THE CONCERN OF EXCESSIVE OIL CONSUMPTION FOR THE GENERATION 5 ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION HAS THE STEPS FOR DIAGNOSING THE CONCERN OF EXCESSIVE OIL CONSUMPTION FOR THE GENERATION 5 ENGINE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN WHEN THE VEHICLE HA SA SERVICE ENGINE SOON LIGHT, ANTILOCK BRAKING SYSTEM LIGHT OR SERVICE SUSPENSION MESSAGE, MISFIRE, HESITATION, NO ... Read More »
35460 - CUSTOMER SATISFACTION PROGRAM. SOME VEHICLES EQUIPPED WITH A DURAMAX DIESEL ENGINE (RPO LML) MAY HAVE A CONDITION IN WHICH THE INTAKE AIR HEATER?S FIELD-EFFECT TRANSISTOR COULD GENERATE EXCESSIVE HEAT IF THE SYSTEM VOLTAGE EXCEEDS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE A SHAKE OR SHUDDER DURING LIGHT THROTTLE ACCELERATION, BETWEEN 30 AND 65 MPH STEADY STATE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. Read More »
Some customers may comment about a rough idle and/or vibration at idle in Drive. This condition may be most noticeable following extended driving, while idling at a stop in Drive. Read More »
15617 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES EQUIPPED WITH A 6.2L (L86) ENGINE AND ENHANCED TOWING (NHT) MAY HAVE BEEN BUILT WITH AN INNER GRILLE NOT INTENDED FOR THIS APPLICATION. Read More »
GMC/CHEVROLET/CADILLAC: INFORMATION PROVIDED ON SOME VEHICLES AND SUV, FOR REPLACEMENT OF CRANKSHAFT, FOR ENGINE REPAIR AND OIL TANK AND LINES WOULD BE REPLACED ON DRY SUMP ENGINES WHEN REPAIRING AND/OR REPLACING. Read More »
CHEVROLET/GMC: ON TRUCKS/SUVS AFTER HAVING AN OIL AND FILTER CHANGE, THE PRESSURE FOR OIL IS LOW AND SES LIGHT HAD DIAGNOSTIC TROUBLE CODE (DTC) P0521 APPEAR. MODEL 2014-15 SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON, YUKON XL. Read More »
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
"15178 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PERFORM A DRIVE AUDIT AND, IF NECESSARY, REPLACE THE REACTION/OUTPUT CARRIER ASSEMBLY AND ASSOCIATED PARTS ON CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE, ESCALADE ... Read More »
15217 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE ROUTING OF THE TRANSMISSION CONTROL MODULE (TCM) BRANCH OF THE ENGINE-WIRING HARNESS ON CERTAIN 2015 CHEVROLET SILVERADO AND GMC SIERRA HD VEHICLES THAT ... Read More »
15083 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL AN ENGINE VALVE STEM OIL SEAL ON CERTAIN VEHICLES EQUIPPED WITH A 5.3L ENGINE (RPO L83). Read More »
CHEVROLET/GMC: ON SOME VEHICLES, ACCESSORY DRIVE IDLER PULLEY WILL BE REPLACED DUE TO NOISE IN BEARING AND PULLEY MAY FAIL AND ALTERNATOR AND WATER PUMP STOP WORKING. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON WITH DIAGNOSTIC TROUBLE CODE P0300 AND AN ENGINE MISFIRE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
14461 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE DURAMAX DIESEL ENGINE MAY HAVE A MAIN ENGINE WIRING HARNESS THAT IS NOT PROPERLY FASTENED AND MAY COME INTO CONTACT WITH A SHARP GASKET TAB USED FOR CONTROLLING EMISSIONS ... Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
CHEVROLET/GMC: AFTER IGNITION KEY HAS TURNED ENGINE OFF, IT REMAINS RUNNING A POSSIBLE CAUSED MAYBE DU TO INSTALLATION OF A FUSE IN F26UA AND/OR F31UA LOCATION OF UBEC. MODEL 2014 SILVERADO 1500, SIERRA 1500, 2015 SILVERADO, SIERRA. Read More »
14466 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ECM (ENGINE CONTROL MODULE) ON CERTAIN TRUCKS EQUIPPED WITH THE 6.6L DURAMAX DIESEL ENGINE (RPO LML). Read More »
GM: ENGINE WILL CRANK BUT WILL NOT START. DTC P00C6 MAY BE SET. LOW FUEL RAIL PRESSURE. ALSO INCLUDES CHEVROLET CORVETTE, GMC YUKON XL AND SIERRA. MODEL YEAR 2015. *JS UPDATED 05/19/2014 *JS UPDATED 11/12/14. Read More »
IMPCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES WITH COMPRESSED NATURAL GAS (CNG) SYSTEM WERE BUILT INCORRECTLY WITH THE ENGINE CONTROL MODULE (ECM) CALIBRATION AND WOULD NEED TO HAVE ECM REPROGRAMMED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE VALVE LIFTER OIL MANIFOLD AND THE LIFTERS TO CORRECT THE CUSTOMERS CONCERN OF ENGINE MISFIRE, TICK NOISE AND MIL ON. Read More »
GENERAL MOTORS: AN OPTIONAL ENGINE BLOCK HEATER PLUG IN FOR ONBOARD AC POWER AND WITH CONTINUOUS USAGE WILL RESULT IN SHORTING OF WIRES, OVER HEATING SYSTEM, ELECTRICAL FAILURE AND COMPARTMENT ENGINE FIRES. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CHEVROLET/GMC: ON SOME VEHICLES, ACCESSORY DRIVE IDLER PULLEY WILL BE REPLACED DUE TO NOISE IN BEARING AND PULLEY MAY FAIL AND ALTERNATOR AND WATER PUMP STOP WORKING. *PE Read More »
GENERAL MOTORS: 2014-2015 CADILLAC ESCALADE, CHEVROLET SILVERADO 1500, GMC SIERRA: SOME CUTOMERS HAVE CONCERNS OF NO CRANK OF THE ENGINE, SERVICE SUSPENSION SYSTEM WHICH MAY BE CAUSED BY FUSE ISSUES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE WARNING LAMPS AND/OR MIL ILLUMINATED WITH A DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED ON THE CLUSTER. Read More »
35460 - CUSTOMER SATISFACTION PROGRAM. SOME VEHICLES EQUIPPED WITH A DURAMAX DIESEL ENGINE (RPO LML) MAY HAVE A CONDITION IN WHICH THE INTAKE AIR HEATER?S FIELD-EFFECT TRANSISTOR COULD GENERATE EXCESSIVE HEAT IF THE SYSTEM VOLTAGE EXCEEDS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
GMC/CHEVROLET: TO ASSIST ENGINEERING PRODUCT FEEDBACK, PARTS FOR DURAMAX DIESEL ENGINE, HAS BEEN PLACED ON RESTRICTIONS, BY PRODUCT QUALITY CENTER (PQC). MODEL 2010-16 DURAMAX. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A VIBRATION THAT IS FELT BETWEEN 1200 ? 1400 ENGINE REVOLUTIONS PER MINUTE WHEN IN ACTIVE FUEL MANAGEMENT V4 MODE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE COOLANT LEAKING FROM THE COOLANT SURGE TANK AREA OF THE VEHICLE. TECHNICIAN SHOULD INSPECT THE SURGE TANK. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON CHANGES IN EXHAUST TONE FOR ACTIVE FUEL MANAGEMENT ENGINES WHEN IN THREE OR FOUR CYLINDER MODE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE WARNING LAMPS AND/OR MIL ILLUMINATED WITH A DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED ON THE CLUSTER. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
THIS INFORMATION BULLETIN PROVIDE INFORMATION ON A NEW WAY TO LOOK AT NOX SENSOR READINGS AND EXHAUST TEMPERATURE DURING A DPF REGENERATION OR A REDUCTANT FLUID QUALITY TEST. Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN. CUSTOMER HEARS A CLUNK WHEN STOPPING OR LAUNCHING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
GMC/CHEVROLET: AT BOTTOM OF FLYWHEEL HOUSING, A LEAK IS FOUND, CAUSING A FUEL ODOR, DUE TO HIGH PRESSURE PUMP TO HIGH PRESSURE LINE FITTING OR FUEL RAIL CONNECTION. 2010-2015 EXPRESS, SIERRA, SAVANA, SILVERADO. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN. CUSTOMER HEARS A CLUNK WHEN STOPPING OR LAUNCHING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE COOLANT LEAKING FROM THE COOLANT SURGE TANK AREA OF THE VEHICLE. TECHNICIAN SHOULD INSPECT THE SURGE TANK. Read More »
GMC/CHEVROLET: AT BOTTOM OF FLYWHEEL HOUSING, A LEAK IS FOUND, CAUSING A FUEL ODOR, DUE TO HIGH PRESSURE PUMP TO HIGH PRESSURE LINE FITTING OR FUEL RAIL CONNECTION. 2010-2015 EXPRESS, SIERRA, SAVANA, SILVERADO. Read More »
GMC/CHEVROLET: AT BOTTOM OF FLYWHEEL HOUSING, A LEAK IS FOUND, CAUSING A FUEL ODOR, DUE TO HIGH PRESSURE PUMP TO HIGH PRESSURE LINE FITTING OR FUEL RAIL CONNECTION. 2010-2015 EXPRESS, SIERRA, SAVANA, SILVERADO. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATES THAT THE PRODUCT QUALITY CENTER TRANSMISSION EXCHANGE 8L90 8 SPEED AUTOMATIC TRANSMISSION HAS ENDED. Read More »
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. Read More »
THIS ENGINEERING INFORMATIONAL BULLETIN IS ENDING THE NEED FOR INFORMATION FROM THE FIELD OF VEHICLES WITH THE CONDITION OF BANG OR LOUD NOISE WITH NO FORWARD (DRIVE) OR REVERSE RANGES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE STALLING SHUDDER AND/OR HARD SHIFTING INTO 1ST GEAR OR REVERSE VIBRATION ON LAUNCH (WITH ... Read More »
15216 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV; CHEVROLET SILVERADO LD CREW AND DOUBLE CAB; AND GMC SIERRA LD CREW, SIERRA LD CREW DOUBLE CAB, YUKON, AND YUKON XL MODEL VEHICLES THAT ARE ... Read More »
15389 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE TRANSMISSION CONTROL MODULE (TCM) ON CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE, ESCALADE ESV, CHEVROLET SILVERADO, GMC SIERRA, YUKON DENALI AND YUKON ... Read More »
CADILLAC/CHEVROLET/GMC: ON CERTAIN VEHICLES, A SERVICE PROCEDURE HAS BEEN PROVIDED REGARDING REPLACING REACTION/OUTPUT CARRIER ASSEMBLY DUE TO WHINNYING NOISE OF TRANSMISSION GEAR. Read More »
15178 - SERVICE UPDATE (DRIVE AUDIT MESSAGE ONLY). GENERAL MOTORS HAS DECIDED THAT CERTAIN VEHICLES EQUIPPED WITH 8-SPEED TRANSMISSION (RPO M5U) MAY HAVE TRANSMISSION GEAR WHINE NOISE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE STATOR SHAFT SUPPORT TO CORRECT CUSTOMER CONCERN ON A DELAYED ENGAGEMENT WHEN THE TRANSMISSION IS SHIFTED FROM PARK TO REVERSE OR PARK TO DRIVE AFTER THE VEHICLE HAS BEEN SITTING ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON TRANSMISSIONS WITH HARSH SHIFTS AFTER MILEAGE ACCUMULATION WITHOUT PREVIOUS REPAIRS AND/OR CALIBRATION UPDATES. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE STATOR SHAFT SUPPORT TO CORRECT CUSTOMER CONCERN ON A DELAYED ENGAGEMENT WHEN THE TRANSMISSION IS SHIFTED FROM PARK TO REVERSE OR PARK TO DRIVE AFTER THE VEHICLE HAS BEEN SITTING ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE STALLING SHUDDER AND/OR HARD SHIFTING INTO 1ST GEAR OR REVERSE VIBRATION ON LAUNCH (WITH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FLASHING PRNDL OR CHECK ENGINE LIGHT ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE ALLISON LCT1000 VALVE BODY PART NUMBER 24262535 HAS BEEN PLACED ON RESTRICTION THROUGH GENERAL MOTORS PRODUCT QUALITY CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE ALLISON LCT1000 VALVE BODY PART NUMBER 24262535 HAS BEEN PLACED ON RESTRICTION THROUGH GENERAL MOTORS PRODUCT QUALITY CENTER. Read More »
Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. Read More »
15667 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO CHECK AND ADJUST TRANSMISSION FLUID LEVELS ON THE VEHICLES LISTED ABOVE. Read More »
"15396 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL THE ORIGINAL DESIGN TEMPERATURE-SENSOR WIRING HARNESS TO THE VALVE BODY ON CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV; CHEVROLET SILVERADO; ... Read More »
GMC/CADILLAC/CHEVROLET: AFTER POSITIONING SHIFT LEVER INTO PARK, IT FAILS TO HOLD AND VEHICLE ROLLS WHEN BRAKE PEDAL IS RELEASED. MODEL 2013-15. Read More »
15216 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV; CHEVROLET SILVERADO LD CREW AND DOUBLE CAB; AND GMC SIERRA LD CREW, SIERRA LD CREW DOUBLE CAB, YUKON, AND YUKON XL MODEL VEHICLES THAT ARE ... Read More »
CADILLAC/CHEVROLET/GMC: ON CERTAIN VEHICLES, A SERVICE PROCEDURE HAS BEEN PROVIDED REGARDING REPLACING REACTION/OUTPUT CARRIER ASSEMBLY DUE TO WHINNYING NOISE OF TRANSMISSION GEAR. Read More »
GMC/CHEVROLET: PROCEDURE INFORMATION REGARDING INSPECTION OF TRANSMISSION CONTROL MODULE (TCM) ENGINE WIRING HARNESS FOR CERTAIN TRUCKS AND IF MISROUTED AND NOT SECURED WILL PROPERLY REROUTE AND USE AUXILIARY POSITIVE BATTERY CABLE FIR ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE LCT1000 6 SPEED ALLISON AUTOMATIC TRANSMISSION IS ON RESTRICTION THROUGH GENERAL MOTORS PRODUCT QUALITY CENTER. Read More »
14584 - SERVICE UPDATE. REPROGRAM THE BODY CONTROL MODULE (BCM) WITH AN UPDATED TOP SPEED CALIBRATION ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO HD CREW CAB AND GMC SIERRA HD CREW CAB VEHICLES EQUIPPED WITH LIQUEFIED PROPANE GAS (LPG) ... Read More »
GMC/CHEVROLET: DUE TO INTERFERENCE WITH ENGINE ACCESSORY DRIVE BELT FROM TRANSMISSION CONTROL MODULE (TCM) WIRE HARNESS ROUTING, THE WIRE HARNESS WILL BE DAMAGED AND HAVE POOR TRANSMISSION PERFORMANCE AND QUALITY SHIFTING AND MALFUNCTION ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
"15178 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PERFORM A DRIVE AUDIT AND, IF NECESSARY, REPLACE THE REACTION/OUTPUT CARRIER ASSEMBLY AND ASSOCIATED PARTS ON CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE, ESCALADE ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CHEVROLET/GMC: IN FULL UP POSITION OF TILT STEERING COLUMN AND SHIFT LEVER MOVES BETWEEN GEARS AND COMES IN CONTACT WITH IGNITION KEY HEAD CAUSING ROTATION OF KEY AND ENGINE TO SHUT OFF. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE A SHAKE OR SHUDDER DURING LIGHT THROTTLE ACCELERATION, BETWEEN 30 AND 65 MPH STEADY STATE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE A SHAKE OR SHUDDER DURING LIGHT THROTTLE ACCELERATION, BETWEEN 30 AND 65 MPH STEADY STATE ... Read More »
CHEVROLET/GMC: ON CERTAIN TRUCKS/SUVS, SERVICE PROCEDURE HAS BEEN PROVIDED FOR REPLACING TORQUE CONVERTER THAT WAS MACHINED INCORRECTLY, CAUSING POOR PERFORMANCE AND NOISE. MODEL 2015 SIERRA HD, SIERRA DENALI HD, SILVERADO HD. Read More »
14410 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REMOVE AND REINSTALL THE DOOR LATCH FASTENERS ON THE DRIVER'S SIDE FRONT AND REAR DOOR ON CERTAIN VEHICLES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A ?SERVICE 4WD MESSAGE? DISPLAYED IN THE DRIVER INFORMATION CENTER. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES C0392 OR C0396. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE VEHICLES WITH VARIOUS NOISES ASSOCIATED WITH FOUR WHEEL DRIVE OPERATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
14616 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE TRANSFER CASE CONTROL MODULE ON CERTAIN VEHICLES EQUIPPED WITH RPO NQH TRANSFER CASE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P2635, U0074 AND OR U18A2. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A RADIO BACKLIGHTING WILL STAY ON EVEN AFTER THE IGNITION HAS BEEN TURNED OFF AND THE KEY HAS BEEN REMOVED FOR SEVERAL MINUTES, ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT WHEN PROGRAMING THE IMMOBILIZER THEFT LEARN IT MAY NOT COMPLETE AND/OR SHOW "CONTROLLER ID NOT SUPPORTED" AFTER THE FIRST FEW MINUTES INTO THE LEARN ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP, ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE SUSPENSION SYSTEM ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE REMOTE START IS INOPERATIVE, POWER LIFT-GATE REGULAR PRODUCTION OPTION CODE (TB5) IS INOPERATIVE WITH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE A NO CRANK OR A START AND THEN IMMEDIATE STALL, SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP MAY NOT BE ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A DIM DRIVER INFORMATION CENTER WHEN THE INTERIOR OF THE VEHICLE IS HOT FROM A SUN LOAD OR EXTENDED HEATER OPERATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT DIAGNOSTIC TROUBLE CODE B127E IN THE HUMAN MACHINE INTERFACE WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG WILL BE CURRENT WHEN PLAYING A DVD OR BLU-RAY ON THE ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE WARNING LAMPS AND/OR MIL ILLUMINATED WITH A DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED ON THE CLUSTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FLASHING PRNDL OR CHECK ENGINE LIGHT ON. Read More »
15411 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL FUSES AND RELAYS AS REQUIRED IN THE UNDERHOOD ELECTRICAL CENTER (UEC) ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA VEHICLES EQUIPPED WITH AN ... Read More »
14281 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2014-2015 MODEL YEAR CHEVROLET SILVERADO, SUBURBAN, AND TAHOE MODEL VEHICLES AND 2014-2015 MODEL YEAR GMC SIERRA AND YUKON MODEL VEHICLES EQUIPPED WITH A DEALER INSTALLED REAR ENTERTAINMENT ... Read More »
14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ?ERROR OR UPDATE FAILED MESSAGES?, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GM: INFORMATION INVOLVING THE PROCEDURE TO ENSURE THAT FUSE BLOCK IS PROPERLY RETAINED. THE RETENTION CLIPS THAT ATTACH THE FUSE BLOCK TO THE BODY MAY LOOSEN PERMITTING THE FUSE BLOCK TO MOVE OUT OF POSITION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
BUICK/CADILLAC/ GMC/ CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BATTERY IS DEAD DUE TO ONSTAR MODULE AND IF VEHICLE FAILS TO START AFTER 4 DAYS AND OCCURS EVEN IF ONSTAR SYSTEM IS NOT ACTIVE. *PE UPDATED 11/6/15. Read More »
14284 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES EQUIPPED WITH THE AUXILIARY SWITCH BANK (RPO 9L7) MAY HAVE AN ELECTRICAL ISSUE CREATED WHEN ONE OR BOTH UPFITTER FUSES USED FOR THE INSTRUMENT PANEL MOUNTED AUXILIARY SWITCH BANK ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AN INTERMITTENT "CHECK TRAILER WIRING" OR "SERVICE TRAILER BRAKE" MESSAGE ON THE DRIVER ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE WARNING LAMPS AND/OR MIL ILLUMINATED WITH A DIESEL EXHAUST FLUID (DEF) MESSAGE DISPLAYED ON THE CLUSTER. Read More »
CHEVROLET/GMC/CADILLAC: ON CERTAIN SUVS/TRUCKS, SERVICE PROCEDURE PROVIDED ON INSTALLING CORRECT TEMPERATURE SENSOR WIRING HARNESS FOR TRANSMISSION DUE TO PREVIOUS WIRING HARNESS WAS UNAPPROVED. Read More »
15411 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL FUSES AND RELAYS AS REQUIRED IN THE UNDERHOOD ELECTRICAL CENTER (UEC) ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA VEHICLES EQUIPPED WITH AN ... Read More »
15217 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE ROUTING OF THE TRANSMISSION CONTROL MODULE (TCM) BRANCH OF THE ENGINE-WIRING HARNESS ON CERTAIN 2015 CHEVROLET SILVERADO AND GMC SIERRA HD VEHICLES THAT ... Read More »
14725A - SERVICE UPDATE (REVISED SERVICE INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO TIE STRAP THE ?MAIN? AND ?BCM? BRANCHES OF THE BODY HARNESS (NEAR THE FRONT OF DASH PASS-THROUGH INSIDE THE VEHICLE) TOGETHER TO PREVENT ... Read More »
GMC/CHEVROLET: ON SOME TRUCKS, VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS) ARE DISPLAYED AND INSTRUMENT PANEL CLUSTER (IPC) WARNING LAMPS AND/OR MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING DIESEL EXHAUST FLUID (DEF) AND ENGINE MAY CRANK, ... Read More »
GMC/CHEVROLET: TRUCKS WITH INTEGRATED TRAILER BRAKE CONTROLLER (ITBC) MAY RECEIVED AN INTERMITTENT CHECK TRAILER WIRING, AND/OR SERVICE TRAILER BRAKE MESSAGE WITH DIAGNOSTIC TROUBLE CODE (DTC) C1114 AND HAVE ITBC CONNECTION CHECKED. Read More »
CHEVROLET/GMC: ON SOME TRUCKS, TROUBLE LOCATING THE TWO BLUNT CUT WIRES, FOR ROOF BEACON LIGHT, WHICH IS DIRECTLY ABOVE OVERHEAD CONSOLE AND TAPED TO HARNESS. MODEL 2014-2015 SILVERADO, SILVERADO 1500, SIERRA, SIERRA 1500. Read More »
14056 - MESSAGE NO BULLETIN. CERTAIN VEHICLES, EQUIPPED WITH THE TRAILERING PACKAGE (RPO Z82 WITHOUT RPO JL1), WERE SHIPPED TO DEALERS WITHOUT THE ELECTRIC BRAKE CONTROLLER WIRE HARNESS. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ? ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CUSTOMERS THAT MAY REQUEST THE FACTORY INTEGRATED TRAILER BRAKE CONTROLLER REGULAR PRODUCTION OPTION CODE (JL1) BE INSTALLED ON THEIR FULL-SIZE PICKUP ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A "CHECK TRAILER WIRING" OR "SERVICE TRAILER BRAKE SYSTEM? MESSAGE ON THE DRIVER INFORMATION CENTER WHEN ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AN INTERMITTENT "CHECK TRAILER WIRING" OR "SERVICE TRAILER BRAKE" MESSAGE ON THE DRIVER ... Read More »
GMC/CHEVROLET: ON SOME TRUCKS, MESSAGE APPEARS IN DIC REGARDING SYMPTOM OF AN INTERMITTENT SERVICE TRAILER BRAKE AND DIAGNOSTIC TROUBLE CODES (DTC) ARE SET IN CHASSIS CONTROL MODULE. Read More »
GMC/CHEVROLET: TRUCKS WITH INTEGRATED TRAILER BRAKE CONTROLLER (ITBC) MAY RECEIVED AN INTERMITTENT CHECK TRAILER WIRING, AND/OR SERVICE TRAILER BRAKE MESSAGE WITH DIAGNOSTIC TROUBLE CODE (DTC) C1114 AND HAVE ITBC CONNECTION CHECKED. Read More »
CHEVROLET 2015 CHEVROLET SILVERADO 2500 HD, 2015 GMC SIERRA 2500 HD, EQUIPPED WITH 220 AMP GENERATOR RPO KW5: INFORMATION REGARDING 220 AMP GENERATOR FUSE BLOCK CORROSION. *LJ Read More »
GENERAL MOTORS 2014-2015 CADILLAC ESCALADE, CHEVROLET SILVERADO 1500, SUBURBAN, TAHOE , GMC SIERRA 1500, YUKON MODELS. INFORMATION REGARDING A NO CRANK OR START THEN IMMEDIATE STALL CONDITION. *LJ Read More »
CHEVROLET/GMC: IN FULL UP POSITION OF TILT STEERING COLUMN AND SHIFT LEVER MOVES BETWEEN GEARS AND COMES IN CONTACT WITH IGNITION KEY HEAD CAUSING ROTATION OF KEY AND ENGINE TO SHUT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
GMC/CHEVROLET: THE INSTRUMENT PANEL CLUSTER (IPC) IS LOCKED UP AND ON RESTRICTION DUE TO A SPS PROGRAMMING EVENT. MODEL 2014 SILVERADO 1500, SIERRA 1500, 2015 SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON MODELS. Read More »
14126 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE INSTRUMENT PANEL CLUSTER ON CERTAIN VEHICLES. ALSO INVOLVED ARE CERTAIN 2015 MY CHEVROLET SUBURBAN, TAHOE AND GMC YUKON VEHICLES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO REPROGRAM THE RADIO WITH THE LATEST CALIBRATIONS. THE CUSTOMER MAY HAVE WIPED THEIR DASH TO CLEAN IT, AND THE RADIO LOST AUDIO. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
GMC/CHEVROLET: A REPROGRAMMING SERVICE PROCEDURE IS PROVIDED REGARDING UPDATE ON NEW SOFTWARE FOR GLOW PLUG CONTROL MODULE FOR CERTAIN TRUCKS THAT GENERATE EXCESSIVE HEAT, CAUSING A SHORT CIRCUIT IN TRANSISTOR AND/OR FIRE. Read More »
15038 - DEALER MESSAGE ONLY. SELECT 2015 VEHICLES WILL RECEIVE A SOFTWARE DOWNLOAD VIA ONSTAR? TO UPDATE THE SOFTWARE FOR THE ELECTRONIC CLIMATE CONTROL (ECC) SYSTEM. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
GMC/CHEVROLET: THE HEADLIGHTS ON SOME SNOW PLOW EQUIPMENT BECOMES INOPERATIVE AFTER SWITCHING FROM FACTORY TO SNOW PLOW USAGE. MODEL 2014 SILVERADO 1500, 2014 SILVERADO, 2014 SIERRA 1500, 2015 SIERRA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
14815B - SERVICE UPDATE (REVISED WARRANTY TRANSACTION INFORMATION). CERTAIN LIGHT DUTY VEHICLES BUILT WITH RPO C49 FIXED-WINDOW (NOT SLIDING), HEATED BACK GLASS MIGHT HAVE A STRUCTURALLY WEAKENED GLASS DUE TO AN INTERNAL FLAW (SPALL). Read More »
14815A - CUSTOMER SATISFACTION PROGRAM (REVISED PARTS INFORMATION). CERTAIN VEHICLES BUILT WITH RPO C49 FIXED-WINDOW (NOT SLIDING), HEATED BACK GLASS MIGHT HAVE A STRUCTURALLY WEAKENED GLASS DUE TO AN INTERNAL FLAW (SPALL). Read More »
14815 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES BUILT WITH RPO C49 FIXED-WINDOW (NOT SLIDING), HEATED BACK GLASS MIGHT HAVE A STRUCTURALLY WEAKENED GLASS DUE TO AN INTERNAL FLAW (SPALL). Read More »
THIS TECHNICAL BULLETIN PROVIDES REPAIR INFORMATION ON CORRECTING A WATER LEAK INTO THE VEHICLE CABIN, CAUSED BY WATER OVERRUNNING THE POWER REAR SLIDER WINDOW CHANNEL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN OF THE STEPS FOR DIAGNOSING AND REPAIRING THE CONCERN WHEN THE VEHICLE HAS A WATER LEAK AND OR WIND NOISE FROM SUNROOF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN OF THE STEPS FOR DIAGNOSING AND REPAIRING THE CONCERN WHEN THE VEHICLE HAS A WATER LEAK AND OR WIND NOISE FROM SUNROOF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
GENERAL MOTORS 2015 CHEVROLET SILVERADO, GMC SIERRA. DUE TO SURFACE FLAW, CERTAIN VEHICLES, WITH HEATED BACK WINDOW GLASS, IS STRUCTURALLY WEAKENED AND SHATTER. REAR WINDOWS HAVE TO BE REPLACE. Read More »
GENERAL MOTORS 2015 CHEVROLET SILVERADO, GMC SIERRA. HEATED BACK WINDOW GLASS STRUCTURALLY WEAKENED DUE TO SURFACE FLOW AND CAN SHATTER. *LJ Read More »
GENERAL MOTORS 2015 CHEVROLET SILVERADO, GMC SIERRA. HEATED BACK WINDOW GLASS STRUCTURALLY WEAKENED DUE TO SURFACE FLOW AND CAN SHATTER. *LJ Read More »
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2015 SILVERADO GMC SIERRA EQUIPPED WITH RPO C49 ELECTRIC REAR WINDOW DEFOGGER. Read More »
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2015 CHEVROLET SILVERADO, SIERRA ; CERTAIN LIGHT DUTY 2015 VEHICLES BUILT WITH RPO C49 FIXED-WINDOW HEATED GLASS MAY HAVE A ... Read More »
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2015 CHEVROLET SILVERADO, SIERRA EQUIPPED WITH RPO C49 ELECTRIC REAR WINDOW DEFOGGER. THIS IS A REVISED COPY OF BULLETIN 14815A. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN OF THE STEPS FOR DIAGNOSING AND REPAIRING THE CONCERN WHEN THE VEHICLE HAS A WATER LEAK AND OR WIND NOISE FROM SUNROOF. Read More »
THIS TECHNICAL BULLETIN PROVIDES REPAIR INFORMATION ON CORRECTING A WATER LEAK INTO THE VEHICLE CABIN, CAUSED BY WATER OVERRUNNING THE POWER REAR SLIDER WINDOW CHANNEL. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. Read More »
THIS ENGINEERING INFORMATION BULLETIN IS REQUESTING INFORMATION FROM THE DEALERS ON A CUSTOMER CONCERN THAT THE REAR BUMPER STEP PAD IS MELTED OR WARPED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
CHEVROLET/GMC: SERVICE PROCEDURE PROVIDED REGARDING TWO MISSING LASER WELDS IN LOWER REAR CORNER OF RIGHT REAR DOOR, LEADING TO RATTLING AND/OR SQUEAKING CONDITION WHILE CLOSING DOOR. MODEL 2015 SILVERADO & SIERRA DOUBLE CABS. Read More »
15057 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE RIGHT-REAR DOOR FOR WELD COMPLETENESS AND, IF REQUIRED, INSTALL SERVICE RIVETS ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA DOUBLE CAB ... Read More »
CHEVROLET/GMC: SERVICE PROCEDURE PROVIDED REGARDING TWO MISSING LASER WELDS IN LOWER REAR CORNER OF RIGHT REAR DOOR, LEADING TO RATTLING AND/OR SQUEAKING CONDITION WHILE CLOSING DOOR. MODEL 2015 SILVERADO & SIERRA DOUBLE CABS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN EZ LIFT AND LOWER TAILGATE OPENS TOO QUICKLY. TECHNICIAN WILL ENSURE NOTHING WAS ADDED TO THE TAILGATE. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IMPORTANCE OF LUBRICATING THE LEFT TAILGATE HINGE WHICH INCORPORATES AN ASSIST MECHANISM. Read More »
CHEVROLET/GMC: ON SOME TRUCKS, TROUBLE LOCATING THE TWO BLUNT CUT WIRES, FOR ROOF BEACON LIGHT, WHICH IS DIRECTLY ABOVE OVERHEAD CONSOLE AND TAPED TO HARNESS. MODEL 2014-2015 SILVERADO, SILVERADO 1500, SIERRA, SIERRA 1500. Read More »
14410 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REMOVE AND REINSTALL THE DOOR LATCH FASTENERS ON THE DRIVER'S SIDE FRONT AND REAR DOOR ON CERTAIN VEHICLES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE SPEEDOMETER INACCURATE READS 5 MPH WHEN TRAVELING 50 MPH. ENGINEERING IS WORKING TO DEVELOP A SOLUTION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE SPEEDOMETER INACCURATE READS 5 MPH WHEN TRAVELING 50 MPH. ENGINEERING IS WORKING TO DEVELOP A SOLUTION. Read More »
29110 ? CUSTOMER SATISFACTION PROGRAM. VEHICLES EQUIPPED WITH THE FULL SIZE SPARE TIRE AND ROAD WHEEL OPTION MAY HAVE BEEN BUILT WITHOUT A TIRE PRESSURE MONITORING (TPM) SENSOR INSTALLED IN THE SPARE TIRE. Read More »
THIS ENGINEERING INFORMATIONAL BULLETIN IS REQUESTING INFORMATION FROM THE FIELD WITH THE CONDITONS OF A RATTLE NOISE ORIGINATING FROM THE SECOND ROW SEAT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE'S FRONT SEAT APPEARS TO BE TOO FAR FORWARD. Read More »
14281 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2014-2015 MODEL YEAR CHEVROLET SILVERADO, SUBURBAN, AND TAHOE MODEL VEHICLES AND 2014-2015 MODEL YEAR GMC SIERRA AND YUKON MODEL VEHICLES EQUIPPED WITH A DEALER INSTALLED REAR ENTERTAINMENT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT ARE FOUND TO HAVE A BACK-UP ALARM INOPERATIVE DURING THE PRE-DELIVERY INSPECTION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS INFORMATION BULLETIN PROVIDE INFORMATION ON A NEW WAY TO LOOK AT NOX SENSOR READINGS AND EXHAUST TEMPERATURE DURING A DPF REGENERATION OR A REDUCTANT FLUID QUALITY TEST. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A DIM DRIVER INFORMATION CENTER WHEN THE INTERIOR OF THE VEHICLE IS HOT FROM A SUN LOAD OR EXTENDED HEATER OPERATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THERE IS A LOW-VOLUME, REPETITIVE TICKING NOISE COMING FROM ALL SPEAKERS DUE TO THE CURRENT RADIO SOFTWARE. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
15208 - CUSTOMER ADVISORY. THE LETTER INFORMS CUSTOMERS WITH VEHICLES THAT ARE EQUIPPED WITH SNOW PLOW PREP PACKAGE (RPO VYU) THAT, UNDER CERTAIN CONDITIONS, THERE MAY BE BRIEF AND INTERMITTENT INTERRUPTIONS OF CERTAIN ELECTRONIC FEATURES ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE VEHICLES WITH VARIOUS NOISES ASSOCIATED WITH FOUR WHEEL DRIVE OPERATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
15657 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES EQUIPPED WITH L96 OR LC8 ENGINE MAY HAVE BEEN BUILT WITHOUT A FRAME MOUNTED HEAT SHIELD THAT IS DESIGNED TO PROTECT THE BRAKE LINES FROM THE HEAT EMISSION OF THE EXHAUST SYSTEM. Read More »
15155 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE, CADILLAC ESCALADE ESV, CHEVROLET SILVERADO CREW CAB, CHEVROLET SUBURBAN, CHEVROLET TAHOE, GMC SIERRA CREW CAB, GMC YUKON, AND GMC YUKON XL VEHICLES MAY ... Read More »
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION ... Read More »
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION ... Read More »
15216 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE AND ESCALADE ESV; CHEVROLET SILVERADO LD CREW AND DOUBLE CAB; AND GMC SIERRA LD CREW, SIERRA LD CREW DOUBLE CAB, YUKON, AND YUKON XL MODEL VEHICLES THAT ARE ... Read More »
14725A - SERVICE UPDATE (REVISED SERVICE INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO TIE STRAP THE ?MAIN? AND ?BCM? BRANCHES OF THE BODY HARNESS (NEAR THE FRONT OF DASH PASS-THROUGH INSIDE THE VEHICLE) TOGETHER TO PREVENT ... Read More »
15083 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL AN ENGINE VALVE STEM OIL SEAL ON CERTAIN VEHICLES EQUIPPED WITH A 5.3L ENGINE (RPO L83). Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW THE RADIO DISPLAY GETS THE AIR AMBIENT TEMPERATURE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE E92 ECM RESTRICTION PART NUMBER 12662034 WILL BE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS PRODUCT QUALITY CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW THE RADIO DISPLAY GETS THE AIR AMBIENT TEMPERATURE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS. Read More »
14541 - CUSTOMER SATISFACTION. IF CERTAIN VEHICLES ARE DINGHY TOWED, THEIR TRANSFER CASE MAY BECOME LOCKED IN NEUTRAL WHEN PREPARING TO DISCONNECT THE VEHICLE ACCORDING TO THE PROCEDURES IN THE OWNER MANUAL. Read More »
14151 - CUSTOMER SATISFACTION (MESSAGE ONLY, VIN LIST WAS NOT ATTACHED TO THE PREVIOUS MESSAGE). THIS MESSAGE IS TO ALERT DEALERS THAT GENERAL MOTORS HAS BECOME AWARE THAT SOME CUSTOMERS MAY BE OVERFILLING THEIR COMPRESSED NATURAL GAS ... Read More »
14151 - CUSTOMER SATISFACTION (MESSAGE ONLY WITH LETTER). THIS MESSAGE IS TO ALERT DEALERS THAT GENERAL MOTORS HAS BECOME AWARE THAT SOME CUSTOMERS MAY BE OVERFILLING THEIR COMPRESSED NATURAL GAS (CNG) TANKS IN COLD WEATHER BY ADDING CNG ... Read More »
GMC/CHEVROLET: TRUCKS WITH INTEGRATED TRAILER BRAKE CONTROLLER (ITBC) MAY RECEIVED AN INTERMITTENT CHECK TRAILER WIRING, AND/OR SERVICE TRAILER BRAKE MESSAGE WITH DIAGNOSTIC TROUBLE CODE (DTC) C1114 AND HAVE ITBC CONNECTION CHECKED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT ARE FOUND TO HAVE A BACK-UP ALARM INOPERATIVE DURING THE PRE-DELIVERY INSPECTION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE AIR BOX AND AIR FILTER SEAL AND REPLACE IF NECESSARY TO CORRECT A CUSTOMER CONCERN THAT THE MALFUNCTION INDICATOR LIGHT (MIL) IS ILLUMINATED DUE TO EXCESSIVE SAND AND/OR DEBRIS ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH? PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE INSTRUMENT PANEL CLUSTER, RADIO, AND HEATER-VENT-AIR CONDITIONING DISPLAYS BLANKING OUT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN FOR A REDUCED POWER MESSAGE, STEERING ASSIST, ENGINE STALL OR THE INSTRUMENT PANEL, RADIO, AND OR HEATER-VENT-AIR CONDITIONING GO BLANK WITH MULTIPLE ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE REAR ENTERTAINMENT MEDIA DISC PLAYER USING A PROVIDED DVD TO CORRECT THE CONDITION OF THE REAR ENTERTAINMENT PLAYER FREEZES ON START UP MENU DUE TO A CALIBRATION CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATES THE PROCEDURE TO THE TECHNICIAN HOW TO REGAIN BLU-RAY/CD/DVD PLAYER FUNCTION ON ALL NEW GENERATION INFOTAINMENT SYSTEMS WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG BLU-RAY PLAYERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT DIAGNOSTIC TROUBLE CODE B127E IN THE HUMAN MACHINE INTERFACE WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG WILL BE CURRENT WHEN PLAYING A DVD OR BLU-RAY ON THE ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO SYSTEM INOPERATIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON DIAGNOSING THE CONCERN OF THE CD PLAYER BEING INOPERATIVE OR DISC WILL NOT EJECT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON DIAGNOSING THE CONCERN OF THE CD PLAYER BEING INOPERATIVE OR DISC WILL NOT EJECT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON DIAGNOSING THE CONCERN OF THE CD PLAYER BEING INOPERATIVE OR DISC WILL NOT EJECT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO REPROGRAM THE RADIO WITH THE LATEST CALIBRATIONS. THE CUSTOMER MAY HAVE WIPED THEIR DASH TO CLEAN IT, AND THE RADIO LOST AUDIO. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT ... Read More »
15155 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CADILLAC ESCALADE, CADILLAC ESCALADE ESV, CHEVROLET SILVERADO CREW CAB, CHEVROLET SUBURBAN, CHEVROLET TAHOE, GMC SIERRA CREW CAB, GMC YUKON, AND GMC YUKON XL VEHICLES MAY ... Read More »
14395 - CUSTOMER SATISFACTION. ON SOME VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR? MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE SPEEDOMETER INACCURATE READS 5 MPH WHEN TRAVELING 50 MPH. ENGINEERING IS WORKING TO DEVELOP A SOLUTION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE SPEEDOMETER INACCURATE READS 5 MPH WHEN TRAVELING 50 MPH. ENGINEERING IS WORKING TO DEVELOP A SOLUTION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT GENERATION 5 ENGINES WITH REGULAR PRODUCTION OPTION CODE L83, L86, OR LV3 MAY HAVE AN OIL CONSUMPTION CONCERN WERE ONE QUART IN 2000 MILES IS BEING USED. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A DIM DRIVER INFORMATION CENTER WHEN THE INTERIOR OF THE VEHICLE IS HOT FROM A SUN LOAD OR EXTENDED HEATER OPERATION. Read More »
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO ADVISE THE CUSTOMERS THAT HAVE ENROLLED THEIR VEHICLE INTO THE ONSTAR ADVANCED DIAGNOSTICS & REAL TIME DIAGNOSTIC ALERTS THEY MAY RECEIVE ALERTS FROM THEIR VEHICLE WHEN IT IS BEING ... Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION HAS THE STEPS FOR DIAGNOSING THE CONCERN OF EXCESSIVE OIL CONSUMPTION FOR THE GENERATION 5 ENGINE. Read More »
14151 - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION, LETTER ONLY). INFORMATION ABOUT CUSTOMERS OVERFILLING THEIR COMPRESSED NATURAL GAS (CNG) TANKS IN COLD WEATHER IN CERTAIN VEHICLES WAS PREVIOUSLY SENT. Read More »
14069 - STOP DELIVERY CANCELLATION (CWNFA). ON FEBRUARY 26, 2014, (27) VEHICLES WERE PLACED ON STOP DELIVERY VIA GLOBALCONNECT MESSAGE G-_0000186344. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE AIR BOX AND AIR FILTER SEAL AND REPLACE IF NECESSARY TO CORRECT A CUSTOMER CONCERN THAT THE MALFUNCTION INDICATOR LIGHT (MIL) IS ILLUMINATED DUE TO EXCESSIVE SAND AND/OR DEBRIS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THERE IS A LOW-VOLUME, REPETITIVE TICKING NOISE COMING FROM ALL SPEAKERS DUE TO THE CURRENT RADIO SOFTWARE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE ALLISON LCT1000 VALVE BODY PART NUMBER 24262535 HAS BEEN PLACED ON RESTRICTION THROUGH GENERAL MOTORS PRODUCT QUALITY CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE ALLISON LCT1000 VALVE BODY PART NUMBER 24262535 HAS BEEN PLACED ON RESTRICTION THROUGH GENERAL MOTORS PRODUCT QUALITY CENTER. Read More »
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION ... Read More »
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES WITH ONE OF THE TWO CONCERNS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN WHEN THE VEHICLE HA SA SERVICE ENGINE SOON LIGHT, ANTILOCK BRAKING SYSTEM LIGHT OR SERVICE SUSPENSION MESSAGE, MISFIRE, HESITATION, NO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE INSTRUMENT PANEL CLUSTER, RADIO, AND HEATER-VENT-AIR CONDITIONING DISPLAYS BLANKING OUT. Read More »
