This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upper right hand corner of display screen can be unresponsive or, more frequently, select items on its own. It will select different radio stations, rearrange apps, and call or put calls on hold. Steering wheel display changes to radio tab on its own. This puts my safety at risk because I have to fight with the radio to keep it on a single station and take my eyes off the road to constantly take phone calls off hold. Problem occurred in presence of dealer mechanic and I have videos of the problem. I have taken this to the dealer and they were unable to solve the problem. No warning lamps to indicate anything wrong or preceded the incident. The problem began in July 2021.
A/C Condenser gave out causing window to fog/ same issue with all GM / TAHOE / SUBURBAN / ESCALADE. Life safety issue visibility compromised I have a 2015 Chevy Silverado with only 30k on it. This should be a mandatory recall.
Air conditioner stopped working. There was no support bracket on the hose and it caused it to crack. Replaced and then condenser went out. Known common problem on these trucks to where all the parts are back ordered.
Activated remote start on vehicle. As I got into vehicle, my passenger noticed a burning smell and then saw thick smoke coming from rear window. I turned off the rear defroster and the smoke started to dissipate. My rear window then shattered. GM recalled 159,000 vehicles in Canada due to what seems like the same issue with rear defrosters. My truck was purchased in the United States.
The air conditioning condenser leaks at one of the side welds. This causes loss of air conditioning but also the defroster function so the interior windows fog over and it is difficult to see. This is a known issue (GM changed the condenser design in later years but did not issue a tsb). The cost to have this corrected is anywhere from $880-$1200 dollars depending on the dealer. It is also such a widespread problem that the replacement oem condenser is on backorder for several months.
Having grounding issues with vehicle. Whole dash goes blank. Has stalled on highway several times. Have taken it to the dealer they stated that I had to pay $800 and to install it it cost me $1100 and then $256 to go underneath the dash and tighten a bolt I have research this on youtube and it looks as though from the 2014 to 2020 it's an issue to all trucks. Just purchased this and May 2020. On dashboard the alternator indicator shows below 14 volts. And during one of the stollings on the highway and the whole family in the vehicle scared to death. I think this is a great issue that needs to be recalled that I shouldn't have to fix less than six months after purchasing a vehicle. This all happened in the St. Louis area
This picture represents some of the paint loss on the 2015 Chevrolet Silverado 1500 crew cab. I bought this vehicle brand new and have never been in the snow. There's no way that a vehicle should have paint peeling or have exposed metal.
Breaking at low speed in traffic or a parking lot the breaks grab, skip and the truck vibrates before coming to a stop. Returned truck to glendora Chevrolet where purchased. They performed recall N192268490, updated ebcm, wcc:28yn28468172 per receipt they gave me. Vacuum pump was replaced. All this did not correct the break problem to this day. Please advise.
Air conditioning stopped cooling over the course of just a few days, to the point of zero cooling. Refilled refrigerant, worked for about 3 days, then stopped again. Happened during all phases of driving, whether moving or stopped.
A/C unit does not work. Recharge the system and it leaks out. GM/Chevrolet knows of the issue and has recalled other models using the same equipment. Not on the Chevrolet Silverado models. No mention of leaks or issues by the dealership during regular maintenance. On June 20th 2020 I paid to have the system recharged, didnt blow really cold but gradually it got warmer, now it blows hot air. Last fall Oct 2019 it was not blowing cold air, in February 15 2920 while driving the air seemed to get warmer, could not keep the cab cool. After reviewing recall information and other reviews of issues I see that the $1,100 or more for replacement of certain equipment, plus the long delay because GM/Chevrolet has a shortage of the specific parts (back ordered). I think this should be a recall to force GM/ Chevrolet to fix this issue they have known about since before my truck was even built.
This is a follow up from complaint #11228752 regarding the ac issues on Chevy &GMC pickups from 2014 thru 2017 year models. From research I did 98% of the failures was the condenser which also includes the transmission oil cooler. My condenser failed on the drivers side first 3 tubes below the transmission oil cooler as did my friends 2016 Sierra and another friend's 2016 Texas edition Sierra. Same failure same location and between 60 & 75K. Repaired mine myself & my warranty paid me back for new condenser ($219) but not the freon or my labor. There's most definitely an issue on this part and saw no visible difference in the old/ new piece other than a 6'X 6' square of aluminum type flex pad in the upper left corner on driver's side. Similar to the 2018 models not affected by this problem.
The ac compressor and condenser problems. The air conditioner stopped working in August 2019, to it to the shop and the recharged the unit. The air conditioner stopped blowing cold air a few days later. Took the truck in to get looked at again, was waiting for a recall notice and the air condenser is broken. There was a lawsuit for this same issue for my year of truck and they are saying im not in the group. It is going to cost almost $2000 to repair.
Special coverage adjustment bulletin 17336 for ac condenser. Condenser leaks and breaks. Replacement required but replacement equipment sub par and also pron for failure. Chevrolet will not cover cost of replacement of condenser stating that the vehicle with 85,000 miles is not covered. This is a nation wide issue. This vehicle has had a total of 15 recalls on it. I am requesting assistance with the cost of the repair. Due to my allergies and this time of the year driving with the windows down and no ac is affecting my physically. The customer care center for chevorlet is giving me the run around and have been avoiding my claim since 3/03/2020. Today is 3/11/2020. Thus far they have offered to cover only $215 of $879+tax repair that they are aware of is a nation wide issue. Please help.
Vehicle was being operated on a paved road when the rear window defroster was turned on to clear snow on the outside. Several moments later I heard a hissing sound coming from the rear interior of the pickup cab and then looked into the rear view mirror, at which time I saw smoke emitting form the lower corner of the passenger side fixed window pane (this is 3 piece rear window where the middle pan opens via electrical switch). The hissing continued with the smoke that was coming from the lower corner of the window nearest to the central window panel. I immediately recognized the odor of an electrical fire (burning insulation) and then turned off the rear window defroster switch. The hissing sound and smoke ceased. A few seconds later 8 heard a loud 'pop' sound come from the back window and observed that the entire rear passenger side window had shattered, in place with the fracture line emanating outward from he area where the smoke was first observed.
Upon turning the vehicle on there were no alerts like seat belt warnings, door open, hands free calling, onstar. Also when shutting vehicle off no alarm to indicate keys are in the ignition. Cannot hear if blinker is on. Nothing comes through the radio. This happens on an intermittent basis. Approximately every several months. Sometimes it will start the sheets if I shut the vehicle off then start it back up. Today it didn't do that. At this time my truck has approximately 80,000 miles. Also on occasion the service electric breaks have indicated an issue as well.
A D V E R T I S E M E N T S
- Dauphin Island, AL, USA